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Discussion Starter · #1 ·
Hi Guys in desperate need of help.

I have recently just bought a Belkin N150 router, The desired setup i am after is NTL Cable Modem Home 120 > Belkin N150 > PC & Xbox, using ethernet leads. This is the order i am powering up the devices aswell.

Now I can connect the Modem's ethernet directly to my PC and this works fine and i can get out on the internet. However when i try connecting the router to the ethernet i get nothing, the same happens if i directly connect the xbox to the ethernet. Its like the ethernet will only recognise a direct connection to the PC and nothing else.

I am definitley powering everything up in the right sequence and leaving it for a suitable amount fo time but i get nothing. i have reset the router to default numerous times aswell. I have reset the internet settings, and i am definitley using the correct type of router.

Is this an IP or DHCP issue?

Can somebody please shed any light as i have no idea whats causing this.

Cheers in advance

Global Moderator
Electronic Design
52,096 Posts
Let's try my reset procedure, and please follow the instructions exactly.

The following procedure should get you a connection with any broadband modem that is configured to use DHCP for the router connection, such as cable modems, and many DSL modems. If you require PPPoE configuration for the DSL modem, that will have to be configured to match the ISP requirements.

Note that the wireless encryption and channel selection will have to be done after the basic wired connection is established, the first step is to get wired connections working.

  • Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous command output!

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:


PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>



Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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