Tech Support banner

Status
Not open for further replies.
1 - 4 of 4 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter #1
I have a new cable modem. Can't get it to work with the ethernet cable attached to my laptop, though it works find with the USB cable. The router I have purchased has no USB port, so I can't set up my network. I have been using a Verizon broadband connection with an air card. I'm wondering if there's something that needs to be configured differently for this to work.
Thanks,
Mary
 

·
Citizen of the world
Joined
·
51,042 Posts
Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.

  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 

·
Registered
Joined
·
1 Posts
Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.

  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\nash>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : nash-10dd8cd043
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    PPP adapter xtra:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
    Physical Address. . . . . . . . . : 00-53-45-00-00-00
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 210.54.79.16
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 210.54.79.16
    DNS Servers . . . . . . . . . . . : 202.27.158.40
    202.27.156.72
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Documents and Settings\nash>on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
 
1 - 4 of 4 Posts
Status
Not open for further replies.
Top