[bonsuego]

Hey guys, I have a confusing problem. Whenever my computer starts up, I get an error message that says 'Error loading C:\\WINDOWS\system32\hguisrpe.dll'

The reason this is so confusing for me is that I normally try to solve all of my technical problems through researching the problem on Google, and the term 'hguisrpe.dll' doesn't bring up a single frickin' search result. Any ideas as to what the problem might be?

 

[Watari]

If it doesn't bother anything, I'd just leave it. It's probably from some file you deleted manually or from something you have quarantined. If it's not on google, it's most likely malicious, so I'd just be happy it's not there anymore.

 

[bonsuego]

I thank you for your reply, and I'm glad to know you don't think it's anything potentially dangerous. However, I would really like to get rid of the error message itself- it's just a little annoying, and my less than computer savvy family uses this computer and they tend to get scared whenever they see messages like that. Any thoughts? Do I need to get a utility to clean out the registry or something? Thanks in advance!

 

[Watari]

I guess you could get CCleaner and see if it can clear some unwanted stuff out.
www.ccleaner.com

 

[mack1]

Hi bonsuego,

Something is being told to load a boot time that trys to use that .dll. It has an unusual name. I suspect it is malware. What are you using for Virus and Malware scanners? I find that SpyBotSearch&Destroy and SuperAntiSpyware work very well.

Registery Cleaners are not normally reccommended on this forum. It has been found that they often cause more harm than good.

You could try turning off all but virus and spyware protection in msconfig.
If that stops the problem, then it is one of those applications. Most leave them turned off anyway, because they load at boot taking up memory and often processing time from your other applications. They will normally fire up when you try to run them after boot.

If you wonder what each of those startup items really do, follow this link:

http://www.sysinfo.org/startuplist.php

Hope this helps,
Mack1

 

[cetkat]

It sounds like Malware to me too. In order to make sure it's completely removed, you can go through these steps:

IMPORTANT - Read This Before Posting For Malware Removal Help

To just get rid of the message, you can download AutoRuns from Microsoft. Select Everything and look under Image Path for C:\WINDOWS\system32\hguisrpe.dll. Then uncheck or delete the entries telling it to load.

 

[bonsuego]

Actually, I finally got it removed. I would have figured it out sooner, but I didn't think it would be so obvious as it was. I only had to open up the msconfig startup menu and there it was, staring me in the face: hguisrpe. i unchecked it and the message has disappeared. thanks guys!

 

[mack1]

You are very welcome. Glad we were able to help.

Best regards,
Mack1