Tech Support Forum banner
Status
Not open for further replies.
1 - 3 of 3 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 ·
Hi I'm hoping somebody can help me. I have a desktop pc running XP (SP2 i think) which has a Blue Screen fault:

Stop: c0000218 {Registry File Failure}
and referring specifically to the Software file in thw system 32 config folder. I see this all over the internet but the common repairs don't seem to be working.

I have tried the Microsoft Support approach by replacing the files with new copies from my 'repair' folder however my repair folder is empty and therefore I can't replace this way.

I have inserted a XP cd (upgrade version) to enter recovery and run chkdsk/r and fixboot but no joy.

I have also tried repairing XP but as the cd is not the original and only an 'upgrade' cd it will not let me progress as it can't detect an existing version of windows.

Can anybody help me?

Thanks

Martin
 

·
Global Moderator
Joined
·
42,214 Posts
You can try a Repair Install. If this is not an option, then you will have to install whatever OS you had previously and use the UPgrade CD to install XP. If you have a name brand computer (HP, Dell etc) you can see if they have a Recovery CD you can buy from the manufacturer.
 

·
Part Time Repair Tech
Joined
·
1,267 Posts
however my repair folder is empty
That's odd because Windows puts a copy of your registry in there when Windows is first installed. Almost sounds like a virus might done some damage to your computer at some point.
You might also try error checking the drive and running a system file checker if you can get hold of a Windows CD that matches your version (Pro or Home). That's if you want to get "geeky" and try to repair the existing system. As a tech I don't like to spend more than 4 or 5 hours repairing an existing installation of Windows.
 
1 - 3 of 3 Posts
Status
Not open for further replies.
Top