The first thing you should try to figure is if it is happening before, during, or after the USB detection. That should help narrow down the possibilities.
If it is happening before USB detection you should try to shut down anti-virus/anti-spyware/protection softwares.
If it is happening during USB detection you can look for a defective port, defective cable, corrupted *.inf file (you usually can find them in c/windows/inf/) once in the inf folder open the inf files with wordpad and look for the HP deskjet logo in each of them, once you find it, delete the inf and pnf related file (they will have the same name except for the extension.
If it happens after detection it is usually a registry related issue, thats never too good, check on HPs website for a manual uninstall procedure that lists every registry key related to HP and delete them one by one. It could be due to a prior installation that was corrupted or leftover information from previous HP products.
Keep me up to date with this one!
If it is happening before USB detection you should try to shut down anti-virus/anti-spyware/protection softwares.
If it is happening during USB detection you can look for a defective port, defective cable, corrupted *.inf file (you usually can find them in c/windows/inf/) once in the inf folder open the inf files with wordpad and look for the HP deskjet logo in each of them, once you find it, delete the inf and pnf related file (they will have the same name except for the extension.
If it happens after detection it is usually a registry related issue, thats never too good, check on HPs website for a manual uninstall procedure that lists every registry key related to HP and delete them one by one. It could be due to a prior installation that was corrupted or leftover information from previous HP products.
Keep me up to date with this one!
