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Discussion Starter #1
On my mail merged file, when I select the three lines address such as:

ljcharlie
320 Okay Street
My City, WI. 55555

and click Tools/Letters and Mailings/Envelopes and Labels...

Word 2002 only show two lines of the address in the delivery box and not the full address. The city, state, zipcode lines are missing.\

Please help!

ljCharlie
 

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I'm no expert on word 2000.

But some things come to mind, for what they are worth..

1. Do you have 3 lines in the form letter or mail lable this address is going to map to (fit in).

2. Have you ever sucessfully merged documents, could there be a bug that needs a patch.

4. Do you see any unusual character in the address that the computer might not be able to understand, causing it to toss it out, along with the rest of the address.

3. This problem dosen't exist in office 97.

Cary
 

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Discussion Starter #3
Here's what the letter's address looks like before merge.

«BUOrgNm»
«AdditSal01»
«AddrL1»
«AddrL2»
«City», «St» «ZipCd»

But when the letter is merged with the address, it looks like this:

Craig Thompson
5555 Terraceview Ln N
Minneapolis, MN 55446

If I copy this address in MS Word to another word processing program or to a new word document, it looks like this:

Craig Thompson
5555 Terraceview Ln N

Minneapolis, MN 55446


with a blank line space above the City, State, and ZipCode line. And I guess this is why in the delivery box Word only show two lines and refused to show the city, state, and zipcode line.

ljCharlie
 

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Again, I have no absolute answer!

BUT...you wrote......
>>But when the letter is merged with the address, it looks like this:

Craig Thompson
5555 Terraceview Ln N
Minneapolis, MN 55446

If I copy this address in MS Word to another word processing program or to a new word document, it looks like this:

Craig Thompson
5555 Terraceview Ln N

Minneapolis, MN 55446


with a blank line space above the City, State, and ZipCode line. And I guess this is why in the delivery box Word only show two lines and refused to show the city, state, and zipcode line.
>>>>
This all looks normal to me and is consistant with my experience going back to "Wordstar"

You wrote
>>>And I guess this is why in the delivery box Word only show two lines and refused to show the city, state, and zipcode line.

You also wrote
>>>If I copy this address in MS Word to another word processing program

If you are moving this address database around from application to application and expecting it to appear the same in all applications I think you are finding out that that is unrealistic. The data, in a given field ,or lack of it, is just not universally handled the same way across applications.

So you create an address database in MS word with a blank ADDR2 field and Word leaves it out of the merge because it has no data in it. Move that database to another application and it knows it is not a native DB so it uses all fields because it may not know how to determine what is safe to leave out, thus you get a blank line for ADDR2, move the DB back to MS products and some identifiers have been changed and Word now recogniges it as a generic DB and stops reading the record when it encounters a blank space, thus you get the effect of dropping the city state zip.

If any of this fits, and you need to move an address DB around, look into importing and exporting in ascii text format, it is universal
in its acceptance across applications and platforms, won't transport fromatting verywell (bold, underline, etc).

Hope this helped.

Cary
 

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Discussion Starter #5
Thanks for trying to help. I got it figured out. The person that gave me the file with this problem did not finish the 6 steps of mail merge before she saved the file and try to print envelop and lables. It's working now.

ljCharlie
 
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