Tech Support banner
Status
Not open for further replies.
1 - 11 of 11 Posts

·
Registered
Joined
·
6 Posts
Discussion Starter · #1 ·
Be patient in reading this. About two weeks ago I got an email stating I posted 30 new auctions on Ebay. I was then notified they found a third party was putting on these auctions. I had to go through a huge ordeal to get my account restarted. Changing email passwords, ebay passwords, live chat with Ebay security(very unknowledgeable people). Three days later SAME THING! I then went online to purchase Mcafee 2007 total protection. After I filled out my information and hit purchase, It informed me that I was using a computer outside the USA. I rechecked all my info and I specifically put Rogersville,Tennessee USA. IT STILL SAID I WAS OUTSIDE THE U.S.! Now I am scared. I went to the local staples and purchased Mcafee total protection 2007. I erased all internet history files rebooted in safe mode and all the standard procedures. I then went and changed all passwords with all of my updated firewalls and anti virus in full force. Three days later HACKED ON EBAY AGAIN! I am currently running panda to double check. Any ideas on what has happened or what to do next?????
 

·
Registered
Joined
·
2,335 Posts
Hello bamabonds, and welcome to TSF:


Let's start out this way:


Please download HijackThis . This program will help us
determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded. Click
on the "Unzip" button to install. It will by default install to the directory - C:\PROGRAM FILES\HIJACKTHIS\
Run a scan and save the log file. Do not fix anything in HijackThis since they may be harmless.
Make sure to include the System information at the top of the log as well.


Please post the HJT log into this thread and if you have it, the Panda log.


Note: If you have posted a credit car or other banking information with either Ebay or Paypal (which is owned by Ebay), I would advise you to check those accounts for unauthorized activity.
 

·
Registered
Joined
·
6 Posts
Discussion Starter · #3 ·
ebay hackers part 2

First off, I am running xp version 2002 service pack 2. I ran hijackthis and got THIS. Logfile of HijackThis v1.99.1
Scan saved at 12:04:47 PM, on 1/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\McAfee\MSC\mctskshd.exe
C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Mcafee\MWL\MwlSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\Mcafee\MWL\MWLGui.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\SiteAdvisor\SiteAdv.exe
C:\DOCUME~1\HERBIE~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://start.earthlink.net/AL/Search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie/button/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.earthlink.net/AL/Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\SiteAdv.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: McAfee Popup Blocker - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - c:\program files\mcafee\mps\mcpopup.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\SiteAdv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DellHelp] C:\Dell\DellHelp\DellHelp.exe /c
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [MWLExe] C:\Program Files\Mcafee\MWL\MWLGui.exe /Start
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O17 - HKLM\System\CCS\Services\Tcpip\..\{BBFFCB43-2DF2-4DE8-BACC-ECAFDC25421B}: NameServer = 207.69.188.185 207.69.188.186
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: McAfee Application Installer Cleanup (0191041169309897) (0191041169309897mcinstcleanup) - McAfee, Inc. - C:\WINDOWS\TEMP\019104~1.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: MBackMonitor - - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: MSSQL$MICROSOFTSMLBIZ - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe" -sMICROSOFTSMLBIZ (file missing)
O23 - Service: McAfee Wireless Network Security Service (MWLSvc) - McAfee, Inc. - C:\Program Files\Mcafee\MWL\MwlSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SQLAgent$MICROSOFTSMLBIZ - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlagent.EXE" -i MICROSOFTSMLBIZ (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Then I ran panda and got this
Incident

Adware:adware/statblaster Not disinfected Windows Registry
Adware:adware/sbsoft Not disinfected Windows Registry Now Can you help me figure out who has control of my computer cause I am lost.
 

·
Registered
Joined
·
2,335 Posts
Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools,
then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.


Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.



IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

----------------------------------------

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.

The process is not instant. Please continue to review my answers until I tell you your machine is clear.
Absence of symptoms does not mean that everything is clear. So lets do this to the end!

Please make every effort to reply to my posts in a timely manner. Malware breeds malware and the longer an infection remains on a system, the more
likely additional infections will result.


----------------------------------------

You have nothing really malicious in your HJT log, so we'll see what ma be hiding in the background.

As for the Panda results, they are orphaned registry entries which will not harm your system. As there are no files associated with them, attempting to
find them would be futile and deleting the wrong thing may even affect the performace of your system

I would recommend uninstalling the Ebay toolbar and use ebay either through your Favorites or adding a link on Internet Explorer.
I will include deletion methods in this fix, but they are your option.


----------------------------------------

HIJACK THIS IN TEMP FOLDER

You are running Hijack This from a temporary directory. It needs to be in a permanent folder. Please go into Windows Explorer,
click on C: then click on File > New > Folder and call it HJT , or another name of your choice. The program creates backup
files that we may need to use later. If the program is in a Temporary folder, files may be deleted by you or automatically if your
system is set to empty temp files.

----------------------------------------

MULTIPLE ANTI-VIRUS PROGRAMS


You are currently running multiple Anti Virus programs.

Unlike firewalls, anti-virus programs have conflicts co-existing with each other
This can cause conflicts and confusion between the AV programs as well as system instability.
Please choose and run only 1 and uninstall the other.

ALL the antivirus programs must be removed via Start>Control Panel>Add/Remove program.

For any program that doesn't have an add/remove entry, you will have to do this:
Re-install the program -> Reboot -> Uninstall


The Anti-Virus Programs on your system are:

McAfee
Norton (Symantec)


Note: Norton must be uninstalled using the Norton Removal Tool

----------------------------------------

DOWNLOADS


CLEANUP! version 4.52 – TEMP FILE CLEANING


Please download Cleanup! and install it. You will use this later.

Alternative link Cleanup Alt


*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.



AVG Anti-Spyware 7.5



Please download AVG Anti Spyware

Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows"





  1. Install AVG Anti-Spyware 7.5.
  2. Double-click the icon on Desktop to launch AVG A-S 7.5
  3. On the top of the main screen click Shield
  4. Click the word active to change it to inactive
  5. On the top of the main screen click Update.
  6. Then click on Start Update. The update will start and a progress bar will show the updates being installed.
  7. I also recommend changing the "Update interval" to something more reasonable like 12 hours.


ComboFix



1. Download this file - You MUST save it to your desktop

COMBOFIX




2. Double click combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

----------------------------------------

SAFE MODE RE-BOOT

Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

----------------------------------------

FIXES AND DELETIONS


Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

eBay

----------------------------------------

Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)

R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html



Please remember to close all other windows, including browsers then click Fix checked.

----------------------------------------

UNHIDE HIDDEN FILES

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Also make sure there is no checkmark beside Hide file extensions for known file types
* Click Yes to confirm and then click OK.

----------------------------------------
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\Program Files\eBay

----------------------------------------

RUNNING SCANNERS


Cleanup

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:

Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files (if present)
  • Cleanup! All Users
  • Click on the Temporary Files tab and uncheck the box for Scan drives for files matching if it’s checked.
Click OK
Press the CleanUp! button to start the program and DO NOT reboot when prompted.


AVG Anti-Spyware 7.5

  • Run AVG A-s with it's updated definitions: (...it's important that all windows must be closed)
    This scan can take quite a while to run, so be prepared.
  • Click Scanner
  • Click on the Scan tab
  • Click Complete System Scan to begin scanning.



  • When the scan is complete click Recommended Action and change it to Quarantine (1),
  • If not click Recommended Action and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)

When done, click the Save Scan Report button. (4) then click Save Report As and save it to your desktop.

IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.



Note: DO NOT USE the computer while AVG A/S is scanning. If Explorer or the Control Panel are opened some malware types will
reinfect your system or will not be cleaned properly.

----------------------------------------

SYSTEM RE-BOOT

Reboot into Normal Mode.

----------------------------------------


ON-LINE SCANS


Kaspersky - Extended

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
        [*]Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect.
    We only require a report from it.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

----------------------------------------

FOLLOW-UP

Please return and post these items in the order listed:

c:\combofix.txt
AVG A/S
Panda scan
A new HJT log run in Normal Mode


Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode

Please let me know how your system is behaving.
 

·
Registered
Joined
·
6 Posts
Discussion Starter · #5 ·
hacked on ebay

I really hope I did this right. when I ran avg a/s it said nothing found. Here are the other three. "HERBIE WILLIAMS" - 07-01-21 23:31:04 Service Pack 2
ComboFix 07-01-21 - Running from: "C:\Documents and Settings\HERBIE WILLIAMS\Desktop"

((((((((((((((((((((((((((((((( Files Created from 2006-12-21 to 2007-01-21 ))))))))))))))))))))))))))))))))))


2007-01-21 22:59 3,968 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-01-21 22:59 <DIR> d-------- C:\Program Files\Grisoft
2007-01-21 20:31 <DIR> d-------- C:\Program Files\HijackThis
2007-01-20 13:02 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2007-01-20 11:18 <DIR> d-------- C:\WINDOWS\LastGood
2007-01-19 14:57 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\Application Data\WholeSecurity
2007-01-19 14:35 <DIR> d-------- C:\WINDOWS\WBEM
2007-01-19 14:35 <DIR> d-------- C:\WINDOWS\system32\en-US
2007-01-19 14:33 <DIR> d--h-c--- C:\WINDOWS\ie7
2007-01-19 14:32 121,856 --------- C:\WINDOWS\system32\xmllite.dll
2007-01-19 14:31 <DIR> d-------- C:\WINDOWS\network diagnostic
2007-01-19 14:24 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\Application Data\Windows Genuine Advantage
2007-01-12 21:10 <DIR> d-------- C:\DOCUME~1\LOCALS~1\Application Data\EarthLink Toolbar
2007-01-12 21:10 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\WholeSecurity
2007-01-12 21:09 <DIR> d-------- C:\DOCUME~1\LOCALS~1\Application Data\SiteAdvisor
2007-01-12 20:34 <DIR> d-------- C:\Program Files\SiteAdvisor
2007-01-12 20:34 <DIR> d-------- C:\DOCUME~1\HERBIE~1\Application Data\SiteAdvisor
2007-01-12 20:33 86,880 --a------ C:\WINDOWS\system32\drivers\WscNetDr.sys
2007-01-12 20:32 143,360 --a------ C:\WINDOWS\system32\dunzip32.dll
2007-01-12 20:31 71,496 --a------ C:\WINDOWS\system32\drivers\mfeavfk.sys
2007-01-12 20:31 35,048 --a------ C:\WINDOWS\system32\drivers\mfesmfk.sys
2007-01-12 20:31 34,120 --a------ C:\WINDOWS\system32\drivers\mfebopk.sys
2007-01-12 20:31 31,944 --a------ C:\WINDOWS\system32\drivers\mferkdk.sys
2007-01-12 20:31 168,392 --a------ C:\WINDOWS\system32\drivers\mfehidk.sys
2007-01-12 20:31 100,952 --a------ C:\WINDOWS\system32\drivers\Mpfp.sys
2007-01-12 20:29 <DIR> d-------- C:\Program Files\Common Files\McAfee
2007-01-12 16:06 <DIR> d-------- C:\DOCUME~1\HERBIE~1\Application Data\McAfee
2007-01-08 23:55 <DIR> d-------- C:\Program Files\eBay
2007-01-08 23:55 <DIR> d-------- C:\DOCUME~1\HERBIE~1\Application Data\WholeSecurity


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-01-21 19:47 -------- d-------- C:\Program Files\Common Files\symantec shared
2007-01-21 19:42 -------- d-------- C:\Program Files\myspace
2007-01-20 20:36 -------- d-------- C:\Program Files\digital line detect
2007-01-20 20:36 -------- d-------- C:\Program Files\dell support
2007-01-20 20:35 -------- d-------- C:\Program Files\bae
2007-01-20 15:20 -------- d-------- C:\Program Files\earthlink totalaccess
2007-01-20 11:18 -------- d-------- C:\Program Files\mcafee
2007-01-12 20:38 -------- d-------- C:\Program Files\mcafee.com
2007-01-08 23:55 -------- d--h----- C:\Program Files\installshield installation information
2006-12-17 15:18 -------- d-------- C:\DOCUME~1\HERBIE~1\Application Data\adobeum
2006-12-07 01:40 2362184 --a------ C:\WINDOWS\system32\wmvcore.dll
2006-12-05 21:50 -------- d-------- C:\DOCUME~1\HERBIE~1\Application Data\hp
2006-11-30 22:37 -------- d-------- C:\Program Files\hp
2006-11-30 22:35 -------- d-------- C:\Program Files\Common Files\sonic shared
2006-11-30 22:35 -------- d-------- C:\Program Files\Common Files\hp
2006-11-30 22:32 -------- d-------- C:\Program Files\hewlett-packard
2006-11-30 22:30 -------- d-------- C:\Program Files\Common Files\hewlett-packard
2006-11-28 20:29 -------- d---s---- C:\DOCUME~1\HERBIE~1\Application Data\microsoft
2006-11-08 00:06 679424 --a------ C:\WINDOWS\system32\inetcomm.dll
2006-11-07 21:03 6049280 --------- C:\WINDOWS\system32\ieframe.dll
2006-11-07 21:03 50688 --------- C:\WINDOWS\system32\msfeedsbs.dll
2006-11-07 21:03 458752 --------- C:\WINDOWS\system32\msfeeds.dll
2006-11-07 21:03 413696 --a------ C:\WINDOWS\system32\vbscript.dll
2006-11-07 21:03 231424 --a------ C:\WINDOWS\system32\webcheck.dll
2006-11-07 21:03 180736 --------- C:\WINDOWS\system32\ieui.dll
2006-11-07 21:03 156160 --a------ C:\WINDOWS\system32\msls31.dll
2006-11-07 03:27 382976 --a------ C:\WINDOWS\system32\iedkcs32.dll
2006-11-07 03:27 229376 --a------ C:\WINDOWS\system32\ieaksie.dll
2006-11-07 03:26 71680 --a------ C:\WINDOWS\system32\admparse.dll
2006-11-07 03:26 55296 --a------ C:\WINDOWS\system32\iesetup.dll
2006-11-07 03:26 54784 --a------ C:\WINDOWS\system32\ie4uinit.exe
2006-11-07 03:26 43008 --a------ C:\WINDOWS\system32\iernonce.dll
2006-11-07 03:26 152064 --a------ C:\WINDOWS\system32\ieakeng.dll
2006-11-07 03:26 13312 --a------ C:\WINDOWS\system32\ieudinit.exe
2006-11-07 03:26 123904 --a------ C:\WINDOWS\system32\advpack.dll
2006-11-07 03:25 161792 --a------ C:\WINDOWS\system32\ieakui.dll
2006-11-04 14:14 1245696 --a------ C:\WINDOWS\system32\msxml4.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"DellSupport"="\"C:\\Program Files\\Dell Support\\DSAgnt.exe\" /startup"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"SoundMAXPnP"="C:\\Program Files\\Analog Devices\\Core\\smax4pnp.exe"
"IgfxTray"="C:\\WINDOWS\\system32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\system32\\hkcmd.exe"
"Persistence"="C:\\WINDOWS\\system32\\igfxpers.exe"
"DMXLauncher"="C:\\Program Files\\Dell\\Media Experience\\DMXLauncher.exe"
"DLA"="C:\\WINDOWS\\System32\\DLA\\DLACTRLW.EXE"
"ISUSPM Startup"="C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\UPDATE~1\\ISUSPM.exe -startup"
"ISUSScheduler"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"
"DellHelp"="C:\\Dell\\DellHelp\\DellHelp.exe /c"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"HP Software Update"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe"
"MskAgentexe"="C:\\Program Files\\McAfee\\MSK\\MskAgent.exe"
"MWLExe"="C:\\Program Files\\Mcafee\\MWL\\MWLGui.exe /Start"
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonce]
"VcClnUp.exe"="C:\\DOCUME~1\\HERBIE~1\\LOCALS~1\\Temp\\VcClnUp0.exe -F C:\\PROGRA~1\\COMMON~1\\SYMANT~1\\LiveReg /RemoveAll"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonceex]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonceex\800]
"000"=hex(1):43,3a,5c,57,49,4e,44,4f,57,53,5c,73,79,73,74,65,6d,33,32,5c,77,69,\
6e,69,6e
"001"=hex(1):43,3a,5c,57,49,4e,44,4f,57,53,5c,73,79,73,74,65,6d,33,32,5c,75,72,\
6c,6d
"002"=hex(1):43,3a,5c,57,49,4e,44,4f,57,53,5c,73,79,73,74,65,6d,33,32,5c,69,6e,\
65,74,63,70,6c,2e,63,70,6c,7c
"003"=hex(1):43,3a,5c,57,49,4e,44,4f,57,53,5c,73,79,73,74,65,6d,33,32,5c,62,72,\
6f,77
"004"=hex(1):43,3a,5c,57,49,4e,44,4f,57,53,5c,73,79,73,74,65,6d,33,32,5c,77,65,\
62,63

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoCDBurning"=dword:00000000

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\MCODS

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0

*newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_AVG_ANTI-SPYWARE_DRIVER
*newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_AVG_ANTI-SPYWARE_GUARD


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\McDefragTask.job
C:\WINDOWS\tasks\McQcTask.job

Completion time: 07-01-21 23:32:53



Scan Statistics
Total number of scanned objects 42755
Number of viruses found 0
Number of infected objects 0 / 0
Number of suspicious objects 0
Duration of the scan process 00:36:10

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\McAfee\MNA\NAData Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MPF\data\log.edb Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\Events.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MSC\Logs\{F05AC707-D323-4D3C-BA30-8689E8BD1415}.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MSC\McUsers.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MSK\APH.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MSK\MSKWMDB.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MSK\RBLDB.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MSK\settingsdb.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MWL\HERBIE WILLIAMS-PrestoGui_2007-01-22.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MWL\SYSTEM-netlib_2007-01-22.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\MWL\SYSTEM-PrestoSvc_2007-01-22.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\McAfee\VirusScan\Logs\OAS.Log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Application Data\SiteAdvisor\SiteAdv.csh Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\ApplicationHistory\hpqimzone.exe.3204510e.ini.inuse Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.cdx Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\History\History.IE5\MSHist012007012220070123\index.dat Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Temp\hpodvd09.log Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Temp\~DFF916.tmp Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\HERBIE WILLIAMS\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\master.mdf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\mastlog.ldf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\model.mdf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\modellog.ldf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\tempdb.mdf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Data\templog.ldf Object is locked skipped

C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\LOG\ERRORLOG Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP147\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\DEFAULT Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SYSTEM Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\Perflib_Perfdata_860.dat Object is locked skipped

C:\WINDOWS\Temp\sqlite_8CHBMdgeqtfn8UG Object is locked skipped

C:\WINDOWS\Temp\sqlite_9Ln2CUXHCxIDW2S Object is locked skipped

C:\WINDOWS\Temp\sqlite_cigW1b5PxfT4ctj Object is locked skipped

C:\WINDOWS\Temp\sqlite_eaB6sp1qaM1xiZW Object is locked skipped

C:\WINDOWS\Temp\sqlite_G4aj7X8SRNLTrdR Object is locked skipped

C:\WINDOWS\Temp\sqlite_gJKY2tBhVGcgbAF Object is locked skipped

C:\WINDOWS\Temp\sqlite_JImwKebJgjnbhek Object is locked skipped

C:\WINDOWS\Temp\sqlite_kTstUdLpZ0Tgx6b Object is locked skipped

C:\WINDOWS\Temp\sqlite_L4OFF2zeeSA6tIW Object is locked skipped

C:\WINDOWS\Temp\sqlite_MHqiao48yZBp9Od Object is locked skipped

C:\WINDOWS\Temp\sqlite_NfyofDTxmQqMAhf Object is locked skipped

C:\WINDOWS\Temp\sqlite_noudCgEo7Bnlb5t Object is locked skipped

C:\WINDOWS\Temp\sqlite_RolXuZ4CE7AVI6q Object is locked skipped

C:\WINDOWS\Temp\sqlite_W9VSLAXO0ODFetZ Object is locked skipped

C:\WINDOWS\Temp\sqlite_xyZBu1dqg8NcYxa Object is locked skipped

C:\WINDOWS\Temp\sqlite_yzCcsn0tQdakrBo Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.


Logfile of HijackThis v1.99.1
Scan saved at 10:31:12 PM, on 1/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\Mcafee\MWL\MWLGui.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\MSC\mctskshd.exe
C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Mcafee\MWL\MwlSvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\HijackThis\HijackThis.exe
c:\program files\mcafee\msc\mcuimgr.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\SiteAdv.dll
O2 - BHO: EarthLink ScamBlocker V2 - {15F4D456-5BAA-4076-8486-EECB38CD3E57} - C:\Program Files\EarthLink TotalAccess\Toolbar\EScamBlk.dll
O2 - BHO: EarthLink PopUp Blocker V2 - {512ACF1B-64D9-4928-B382-A80556F28DB4} - C:\Program Files\EarthLink TotalAccess\Toolbar\ElnkPuB.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\EarthLink TotalAccess\Accelerator\prpl_IePopupBlocker.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: Earthlink Protection BHO - {9579D574-D4D8-4335-9560-FE8641A013BD} - C:\Program Files\EarthLink TotalAccess\Toolbar\ProtctIE.dll
O2 - BHO: McAfee Popup Blocker - {C68AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - c:\program files\mcafee\mps\mcpopup.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Uninstall Legacy Earthlink Toolbar - {E713904C-DF05-4C79-BBAD-02DB923253BE} - C:\Program Files\EarthLink TotalAccess\Toolbar\uninsttb.dll
O3 - Toolbar: EarthLink Toolbar - {C7768536-96F8-4001-B1A2-90EE21279187} - C:\Program Files\EarthLink TotalAccess\Toolbar\Toolbar.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\SiteAdv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DellHelp] C:\Dell\DellHelp\DellHelp.exe /c
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [MWLExe] C:\Program Files\Mcafee\MWL\MWLGui.exe /Start
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BBFFCB43-2DF2-4DE8-BACC-ECAFDC25421B}: NameServer = 207.69.188.185 207.69.188.186
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: McAfee Application Installer Cleanup (0218881169491368) (0218881169491368mcinstcleanup) - McAfee, Inc. - C:\WINDOWS\TEMP\021888~1.EXE
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: EarthLink Monitor Service (EarthLinkMonitor) - Boingo Wireless, Inc. - C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: MBackMonitor - - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: MSSQL$MICROSOFTSMLBIZ - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe" -sMICROSOFTSMLBIZ (file missing)
O23 - Service: McAfee Wireless Network Security Service (MWLSvc) - McAfee, Inc. - C:\Program Files\Mcafee\MWL\MwlSvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SQLAgent$MICROSOFTSMLBIZ - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlagent.EXE" -i MICROSOFTSMLBIZ (file missing)

I know this is a jumbled mess. I am a rookie at this. These hackers have me totally freaked out. No scan I have done has really showed anything bad. Someone is getting my info instantly though.
 

·
Registered
Joined
·
2,335 Posts
These logs are clean. No indication of any hacking program, but I want to keep checking

----------------------------------------

Please download this tool >System Repair Engineer



  • Extract it to it's own folder & double click SREng.exe to run it

  • Select 'Smart Scan' & tick "Verify Digital Signatures"

  • Click on the [Scan] button

  • When finished, click on the [Save Reports] button & save the log to Desktop

  • Attach the log in your next reply. Dont post it


Note: You may have to rename SREngLog.log to SREngLog.txt before attaching


----------------------------------------

Create an uninstall list:
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on the Box that says "Open Uninstall Manager"
  • Click on the button "Save list"
  • Copy and past the List from the notepad file into your post

----------------------------------------

FOLLOW-UP

Please return and post these items in the order listed:

Attached SREng log
Uninstall list

Please let me know how your system is behaving.
 

·
Registered
Joined
·
6 Posts
Discussion Starter · #7 ·
hacked on ebay

Hope this is what you need.

Adobe Acrobat - Reader 6.0.2 Update
Adobe Reader 6.0.1
AOLIcon
AVG Anti-Spyware 7.5
CleanUp!
Conexant D850 56K V.9x DFVc Modem
Dell CinePlayer
Dell Driver Reset Tool
Dell Support 3.1
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
EarthLink setup files
EarthLink Software
EarthLink Toolbar
EducateU
ELIcon
Games, Music, & Photos Launcher
Get High Speed Internet!
HijackThis 1.99.1
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
HP Document Viewer 5.3
HP Extended Capabilities 5.3
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP PSC & OfficeJet 5.3.A
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
Intel(R) PROSet for Wired Connections
Internet Service Offers Launcher
J2SE Runtime Environment 5.0 Update 6
Kaspersky Online Scanner
Learn2 Player (Uninstall Only)
LiveUpdate 2.6 (Symantec Corporation)
LiveUpdate BVRP Software
McAfee SecurityCenter
McAfee Uninstaller
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Outlook 2003 with Business Contact Manager Update
Microsoft Office Small Business Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ)
Microsoft Works
mobile PhoneTools
Modem Helper
MSXML 4.0 SP2 (KB927978)
MySpaceIM
NetWaiting
Panda ActiveScan
QuickTime
RealPlayer Basic
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Search Assist
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
Sonic Activation Module
Sonic Update Manager
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
URL Assistant
Viewpoint Media Player
WebCyberCoach 3.2 Dell
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
 

Attachments

·
Registered
Joined
·
6 Posts
Discussion Starter · #8 ·
O.k. now here is my next question. Let's say for example you go through all of this and find no problems. Someone still put 2 ebay auctions on with my account AFTER the passwords were changed. NOBODY is on this computer other than me. Not only that, I have updated protection all the way around. Either someone in the world is the world's greatest hacker or I have missed something. I guess what really blows my mind is the auctions are put on from a remote computer but Ebay says it cannot track it. Is that true? What is the last ditch effort to prevent this mystery hacker from gaining access to my passwords? Is there anyone that tracks criminals like this or am I just another statistic? I will listen to any and all you have to say.
 

·
Registered
Joined
·
2,335 Posts
The last two logs are clean. Let's try a few other things

----------------------------------------


Clear IE's Cookies and Cache

  • Close all instances of Outlook Express and Internet Explorer.
  • Go to Control Panel » Internet Options » General tab.
  • Click the Delete Cookies.
  • Next to it, Click the Delete Files button.
  • When prompted, place a check in: Delete all offline content, click OK.



Clean Temporary Files

  • Go to Start » Run » type: cleanmgr » OK.
  • Choose (C:) and then click OK.
  • Make sure these are the only ones that are checked :
    • Temporary Internet Files
    • Temporary Files
    • Recycle Bin
  • Click OK to remove them.
  • Click Yes to confirm the deletion.


Clean-out and Reset System Restore

This will clean out any junk or malicious files left behind in System Restore

  • To turn off System Restore click Start > Right Click My Computer > Properties.
  • Click the System Restore tab and Check
  • "Turn off System Restore" or "Turn off System Restore on all drives" Click Apply.
  • When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.

  • Turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties.
  • Click the System Restore tab. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives."
  • Click Apply, and then OK.

This will create a new Restore Point.



JAVA OUT OF DATE

We need to update your Java as it is out of date. The older version is a security risk, as malware writers
exploit the weaknesses in it's code. The current version is JRE 6


Updating Java
:

  • Download the latest version of Java Runtime Environment (JRE) 6 - http://java.sun.com/javase/downloads/index.jsp
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.





  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6-windowsi586-p.exe to install the newest version.




Please respond to my PM
 

·
Registered
Joined
·
2,335 Posts
Your logs are now clean. Please complete the next "housekeeping" steps and read through the information below.


----------------------------------------

Windows XP - Reset Hidden Files


  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Deselect the Show hidden files and folders option.
  • Select the Hide file extensions for known types option.
  • Select the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.

----------------------------------------

Clean-out and Reset System Restore

This will clean out any junk or malicious files left behind in System Restore

  • To turn off System Restore click Start > Right Click My Computer > Properties.
  • Click the System Restore tab and Check
  • "Turn off System Restore" or "Turn off System Restore on all drives" Click Apply.
  • When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.

  • Turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties.
  • Click the System Restore tab. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives."
  • Click Apply, and then OK.

This will create a new Restore Point.

----------------------------------------

RE-ENABLE ANTI-SPYWARE APPLICATIONS

If you were instructed to dis-able Anti-spyware applications during this fix, you may re-enable them

----------------------------------------

Please read through the following information to help protect your computer in the future.


KEEP YOUR OPERATING SYSTEM UPDATED

Please ensure that you have already patched your system against the recent WMF exploit. Go to this page to get the KB912919 patch

MICROSOFT UPDATES

It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Keeping your OS and browser
up to date will help make you less susceptible to attacks by Trojans and viruses. Please go to Microsoft
and download all the critical updates to help prevent possible re-infection.


ENABLE WINDOWS AUTO UPDATE

Go to Start>Run - type wuaucpl.cpl
tick on the checkbox - "Keep my computer up to date"
Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
Click on "OK".


ENABLE WINDOWS AUTO UPDATE

From within Internet Explorer click on the Tools menu and then click on Internet Options.
  • Select the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Select Custom Level .
      • Change 'Download signed ActiveX controls' to Prompt
      • Change 'Download unsigned ActiveX controls' to Disable
      • Change 'Initialize and script ActiveX controls not marked as safe' to Disable
      • Change 'Installation of desktop items' to Prompt
      • Change 'Launching programs and files in an IFRAME' to Prompt
      • Change 'Navigate sub-frames across different domains' to Prompt
      • When all these changes have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Select OK to exit the Internet Properties page.



TOOLS TO HELP KEEP YOUR SYSTEM CLEAN

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

SpywareBlaster to help prevent spyware from installing in the first place.
  • Install & update SpywareBlaster with the latest definitions.
  • After you have updated, click the button - enable protection for all unprotected items


SpywareGuard to catch and block spyware before it can execute.


SPYBOT - SEARCH & DESTROY Download and install Spybot - Search & Destroy with its
TeaTimer option.
This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with
the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here


AD-AWARE Download and install Ad-Aware. You should use this program to scan
your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product
can be found here


IE-SPYAD IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • Download IE-SpyAD - Extract the contents to a new folder
  • From within the folder, double-click install.bat
  • Select Option #2 - Install the new IE-SPYAD list.
  • Then return to the main menu.
  • Select option #4 - Add the old porn sites domain

A tutorial for IE-SPYAD can be found here


MVPS HOST FILE The MVPS Hosts file replaces your current HOSTS file
with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your computer from connecting to
those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.

  • Download Host.zip to your desktop.
  • From your Desktop right-click (hosts.zip) and select:
    Extract All from the menu.
  • Click Next, click Next, select the option:
    "Show Extracted files"
  • Click Finish

This will open the newly created hosts folder on your Desktop.

Double-click on the included mvps.bat file, this will rename the existing HOSTS file to HOSTS.MVP, then it will copy the included updated
HOSTS file to the correct location on your machine.


MCAFEE SITE ADVISOR SITE ADVISOR is a free IE plug-in (also suport for Firefox browser)
which is used in conjunction with the Google search engine. It advises which web sites are considered safe and which sites could pose a problem.
It also shows what problems were encountered with each site, such as malicious downloads, spam, and related links.


ANTI-VIRUS AND FIREWALL PROGRAMS


ANTIVIRUS SOFTWARE It is very important that you have anti-virus software running on your machine.
This alone can save you a lot of trouble with malware in the future.
See this link for a listing of some online antivirus scanners: Anti-Spyware Tutorial

Here are some very good free Antivirus products which are available:




If you do not have a firewall, here are 4 free ones available for personal use:

Understanding and Using Firewalls



INFORMATIONAL READING


In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles:




Please respond one more time and let me know you received this post so it can be marked resolved



If you feel that we have helped you, please help us keep this site free for all. Please visit our DONATION PAGE.
 

·
Registered
Joined
·
6 Posts
Discussion Starter · #11 ·
hope it works

I will try all that you said in your last post. I hope it works. If I have trouble on ebay again I may hire private invesigation. With you finding no hackers through my computer and with no one else in this house but me, It seems Ebay has some explaining to do.
 
1 - 11 of 11 Posts
Status
Not open for further replies.
Top