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My Norton 360 free trial ended about a month ago and I never put any other kind of software of that type on my laptop. So then this thing, something like Adware or A-something 2009 popped up and said I had all these viruses and did a scan but it wouldnt remove anything.

Now every time I start my laptop, everything works right but i get this window saying something like "Exception EAccessViolation in module ieexplorer32.exe @ 00004200 and Accessviolation at address 00404200 in module ieexplorer32.exe. then it says something about look at FFFFFFDC.

WHAT IS THIS???

THANKS
 

· TSF Security Manager, Emeritus
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A-something 2009, (antivirus 2009, perhaps?? or XP antispyware 2009??) and the symptoms, sounds like a rogue installation has made it to your machine.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/sec...read-before-posting-malware-removal-help.html

After running through all the steps, please post the requested logs in the HijackThis Log Help forum, not here.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the HijackThis Log Help forum is extremely busy, and it may take a while to receive a reply.
 
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