Tech Support Forum banner

EA bans player from playing Dragon Age 2 for forum comment

2487 Views 12 Replies 10 Participants Last post by  -WOLF-
In what appears to be a totally unfair practice, it appears EA are banning people from accessing their legally purchased copies of Dragon Age 2 if they were vocal about their displeasure regarding the game over at the official Bioware forums.

One particular case in point is of VWARE, a user who got banned for accusing Bioware of “selling their souls to the EA devil”. He agreed that it was fair to ban him from the forums for 72 hours, however was shocked when he realized that he can’t access his Bioware social account and activate his recently purchased copy of Dragon Age 2.

Here’s the complaint he posted as a result of that:
My other account got suspended yesterday for 72 hours. My suspended v_ware account has all my Bioware games registered to it. My other games are Mass Effect 2, Dragon Age: Origins and Awakening. I have played every game off Bioware since KOTOR, which is my favourite game of all time.

Since I have these other games and off course have played the DA2 demo, my previously unlocked DA2 content is assigned to this account.

When I got the mail I was curieus. I wanted to know what I did that was offensive. The mail stated that I was suspended for inappropriate content. There was no further explenation to what the particular reason was.

On EA Live Chat they told me that that I said: “Have you sold your souls to the EA devil?” (This is a quote, don’t suspend me again)

Now, those are the words I said, you can’t argue with that. I’m not going to try and sugarcoat that, let me just say in my defense, I have always been a pretty reasonable person on this forum. So I agree that you guys suspended my account from the forums for 72 hours. Btw, this is the first time I got suspended.

What I don’t agree with is that I can’t activate my new DA2 game.

This is the deal. I just got my Bioware Signature Edition from the store. I allready knew I was going to play it without the extra content since I can’t activate my extra codes. What I did not know was that I needed to activate the game before being abble to play it. So now I’ve got a dead game for 50 euros. Pity.

So for your consideration. Please let someone who payed for his game at least play it.
Not open for further replies.
1 - 13 of 13 Posts
Looks like whiny and sensitive EA can't take an opinion. Now that is really sad.
Just be careful what you say, GoSuNi - you might lose access to any EA games you own. :tongue:

Is there more than one report of this happening? If it's just one person, I'd be more inclined to think it's just a glitch of some kind. I'm having trouble logging into the Cerberus Network in Mass Effect 2 at the moment, but EA haven't blocked me.

If it is happening as reported and to more than one person, then that's despicable. And probably illegal.
Apparently one of the Bioware forum mods confirmed that the user has been banned for 72 hours. The terms of service for Bioware say that bans only affect the user's access to the forums, but the EA terms of service can affect the user's access to all their games linked to that particular account, and since the Bioware forums operate under EA, the EA rules seem to apply to forum posts as well. That's the way I understand it anyway.

Original thread on the Bioware forum, including the response from the Bioware mod - BioWare Social Network

Seems a bit heavy handed to me. Punishing their paying customers for having strongly held opinions about their games is not a good public relations move when pirate copies and cracks are so easily available.

“Have you sold your souls to the EA devil?” is the kind of comment that you expect to see on games forums where people are passionate about their games and discussions can get heated. It's something that you would read, laugh at, then move on and forget about. It's nothing out of the ordinary, and not worth all the bad publicity that has been generated by a moderator with no common sense.
See less See more
it is done all the time and its been going on for years. even microsoft when they had frontpage, had in the license you could not use their software to create any websites that put them down.

I look at it this way, it is a tactic they use because of trolls. They may not mind it so much if someone came on and told the truth about their experiences or give simple opinions. It is those trolls that get on and lie about their experiences and go on and on and on about it. The company must banned all otherwise it could open them up to other issues including legal ones.

In this case I think a 72 hour suspension is wrong for the selling of soul comment - maybe a warning would have been better if anything at all.
guys, have you seen the User Score for DA2 on Metacritic?
it's 4.0/10
it's absurd! I'm thinking of getting the game soon, and by watching some gameplay videos, the game is good not a 9.0+ score but definitely not a bad score as well

and about that kid that got banned, Who knows what he will think just to play the game! I mean he payed 50 euros, he could use illegal ways just to play it!
that's a fail by EA, a big one
Got me to thinking of chucking all EA items I have.
AFTER I flare up on them. Go out in a "blaze of glory".
Bioware is my favourite gaming developers because of the awesome games they make.

However, I have lost respect for them tackling this issue in such a way.
Bioware is my favourite gaming developers because of the awesome games they make.

However, I have lost respect for them tackling this issue in such a way.
Bioware is developers, so all they do is make games
EA is controlling its games by publishing it, so even if the guys at Bioware refuses what EA has done, they can't change it!
EA fails... does anything else need saying?

And yeah, Bioware have very little to do with EA. Just unfortunate that they publish most (all??) of Bioware's games these days..
It goes reversed saying there was an error.

I just hope that was the only error that they get x/
This kind of thing is getting more common however:

Steam user violates subscriber agreement, loses $1,800 in games

The account has been re-enabled, but I wonder how long before decisions to prevent gamers accessing their legally bought games is challenged in a court.
The problem is, I do not think they could give him a refund if they tried. That would be the retailer's choice.
1 - 13 of 13 Posts
Not open for further replies.