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Discussion Starter · #1 ·
Hi. I'm running Windows XP Home. My DVD-RAM drive is a Matshita DVD-RAM UJ-841S.

Lately I seem to be having issues copying home-made DVDs and CDs. Windows is recognizing my drive, it can read CDs and DVDs and also install software, and it burned a CD of mp3's perfectly. However when I try to copy CDRs and DVD+Rs it stops after about 1% (or 3MB). I've tried using 4different programs to make these copies, and it's the same problem with each one. The drive starts spinning the CD, it begins to write, and after a few seconds it stops spinning, starts up again, and then ultimately ejects and gives me the error.

I've spent all morning re-imaging my laptop and it's still giving me this problem... I'm assuming this is a hardware issue then? I was able to copy DVDs perfectly last week.

Any ideas? If there is any more information I need to provide, please let me know.

Thanks!
 

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Discussion Starter · #3 ·
Sure. Here's one I did earlier.

; //****************************************\\
; ImgBurn Version 2.4.1.0 - Log
; Monday, 26 May 2008, 16:15:12
; \\****************************************//
;
;
I 16:12:42 ImgBurn Version 2.4.1.0 started!
I 16:12:42 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)
I 16:12:42 Total Physical Memory: 1,039,788 KB - Available: 714,928 KB
I 16:12:42 Initialising SPTI...
I 16:12:42 Searching for SCSI / ATAPI devices...
I 16:12:42 Found 1 DVD±RW/RAM!
I 16:14:07 Operation Started!
I 16:14:07 Source File: C:\Image.iso
I 16:14:07 Source File Sectors: 2,009,632 (MODE1/2048)
I 16:14:07 Source File Size: 4,115,726,336 bytes
I 16:14:07 Source File Application Identifier: APPLICATION__STARBURN_SDK
I 16:14:07 Source File Implementation Identifier: UDF Image Creator
I 16:14:07 Source File File System(s): ISO9660, UDF (1.02)
I 16:14:07 Destination Device: [1:0:0] MATSHITA DVD-RAM UJ-841S 1.50 (D:) (ATA)
I 16:14:07 Destination Media Type: DVD+R (Disc ID: SONY-D21-00) (Speeds: 2.4x, 4x, 6x, 8x)
I 16:14:07 Destination Media Sectors: 2,295,104
I 16:14:07 Write Mode: DVD
I 16:14:07 Write Type: DAO
I 16:14:07 Write Speed: 2x
I 16:14:07 Link Size: Auto
I 16:14:07 Test Mode: No
I 16:14:07 OPC: No
I 16:14:07 BURN-Proof: Enabled
I 16:14:31 Filling Buffer... (40 MB)
I 16:14:33 Writing LeadIn...
I 16:14:33 Writing Session 1 of 1... (1 Track, LBA: 0 - 2009631)
I 16:14:33 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2009631)
W 16:14:38 Failed to Write Sectors 1504 - 1535 - Reason: Peripheral Device Write Fault
W 16:14:38 Retrying (1 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (2 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (3 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (4 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (5 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (6 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (7 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (8 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (9 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (10 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (11 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (12 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (13 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (14 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (15 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (16 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (17 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (18 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (19 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
W 16:14:38 Retrying (20 of 20)...
W 16:14:38 Retry Failed - Reason: Illegal Mode For This Track
E 16:15:05 Failed to Write Sectors 1504 - 1535 - Reason: Peripheral Device Write Fault
I 16:15:06 Synchronising Cache...
W 16:15:09 User opted to skip the 'Close Track/Session/Disc' functions.
E 16:15:09 Failed to Write Image!
I 16:15:09 Exporting Graph Data...
I 16:15:09 Graph Data File: C:\Documents and Settings\Joe M\Application Data\ImgBurn\Graph Data Files\MATSHITA_DVD-RAM_UJ-841S_1.50_MONDAY-MAY-26-2008_4-14_PM_SONY-D21-00_2x.ibg
I 16:15:09 Export Successfully Completed!
E 16:15:09 Operation Failed! - Duration: 00:01:02
I 16:15:09 Average Write Rate: 94 KB/s (0.1x) - Maximum Write Rate: 94 KB/s (0.1x)
I 16:15:12 Close Request Acknowledged
I 16:15:12 Closing Down...
I 16:15:12 Shutting down SPTI...
I 16:15:12 ImgBurn closed!
;
;
; //****************************************\\
; ImgBurn Version 2.4.1.0 - Log
; Monday, 26 May 2008, 16:12:37
; \\****************************************//
;
;
I 12:57:37 ImgBurn Version 2.4.1.0 started!
I 12:57:37 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)
I 12:57:37 Total Physical Memory: 1,039,788 KB - Available: 713,200 KB
I 12:57:37 Initialising SPTI...
I 12:57:37 Searching for SCSI / ATAPI devices...
I 12:57:37 Found 1 DVD±RW/RAM!
I 13:01:03 Operation Started!
I 13:01:03 Source Device: [1:0:0] MATSHITA DVD-RAM UJ-841S 1.50 (D:) (ATA)
I 13:01:03 Source Media Type: DVD+R (Disc ID: SONY-D21-00)
I 13:01:03 Source Media Sectors: 2,009,632 (Track Path: PTP)
I 13:01:03 Source Media Size: 4,115,726,336 bytes
I 13:01:03 Source Media Application Identifier: APPLICATION__STARBURN_SDK
I 13:01:03 Source Media Implementation Identifier: UDF Image Creator
I 13:01:03 Source Media File System(s): ISO9660, UDF (1.02)
I 13:01:03 Read Speed (Data/Audio): MAX / 8x
I 13:01:03 Destination File: C:\Image.iso
I 13:01:03 Destination Free Space: 91,475,542,016 bytes (89,331,584 KB) (87,237 MB) (85 GB)
I 13:01:03 Destination File System: NTFS
I 13:01:03 File Splitting: Auto
I 13:01:25 Reading Session 1 of 1... (1 Track, LBA: 0 - 2009631)
I 13:01:25 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 2009631)
I 13:29:43 Exporting Graph Data...
I 13:29:43 Graph Data File: C:\Documents and Settings\Joe M\Application Data\ImgBurn\Graph Data Files\MATSHITA_DVD-RAM_UJ-841S_1.50_MONDAY-MAY-26-2008_1-01_PM_SONY-D21-00.ibg
I 13:29:43 Export Successfully Completed!
I 13:29:43 Operation Successfully Completed! - Duration: 00:28:40
I 13:29:43 Average Read Rate: 2,336 KB/s (1.7x) - Maximum Read Rate: 3,384 KB/s (2.4x)
I 16:12:37 Close Request Acknowledged
I 16:12:37 Closing Down...
I 16:12:37 Shutting down SPTI...
I 16:12:37 ImgBurn closed!
 

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Discussion Starter · #4 · (Edited)
Also, I seem to have encountered a problem with Roxio programs. I uninstalled Roxio and tried to install a slightly older version I have, but when I re-start, windows won't boot and I have to restore. I'm wondering if my burning problem is a software glitch because of the different programs I have installed. Then again, that doesn't explain why things weren't working immediately after I re-imaged. The first thing I did was install Roxio and try to copy a homemade DVD.

Obviously the drive can write, because I was able to burn a CD of mp3s, but it just doesn't seem to want to burn DVD images or copy anything directly.
 

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Discussion Starter · #6 ·
if it is indeed hardware, symptoms will be same if you put it in a USB external enclosure and test that drive on another computer.
Ok. Where would I get an external enclosure for it? Would a store like Best Buy or Circuit City be likely to carry one? Also, if it is a hardware issue, would I have to contact Toshiba to get a new drive, or are there certain drives by other brands that I can get at a store like I mentioned? Are laptop CD/DVD drives one standard size, or do they vary?

Sorry, this is the first time I've had to troubleshoot a hardware issue like this at all so I'm not sure.
 

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Peripheral Device Write Fault
it's pointing to a problem with the drive
the cd and dvd laser are seperate lasers it's not unusual for one to fail and the other keep going
try cleaning the lasers
 
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