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Discussion Starter · #1 ·
I have a Dell Inspiron 1545 with the following DVD component: TSSTcorp DVD+-RW TS-L633C
The DVD will not work. Device manager has an exclamation mark and indicates

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

I've uninstalled, deleted drivers, reinstalled, can't get it to work. Dell wants $125 for one-time fix they say the problem is related to a software conflict of some sort. Just got the computer end of July.
 
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