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computer wizard
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click start/right click my computer/properties/device manager/dvd/cd-rom drive/now right click at the drop down and click properties/now click on dvd region,make sure it is set to the region you live in,if all is ok you could be missing a codec for what ever player your useing,if you d/l VLC MEDIA PLAYER IT WILL PLAY MOST DVD ETC
 
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