[JBryce]

All,

I have a Sony VAIO laptop with Windows XP. It has a DVD/CDRW combo drive on it.

When I go to My Computer, Windows does not recognize that the drive exists on the computer. Also, when I go to Device Manager, no DVD/CD drive is detected at all. However, when I put in a DVD or CD into the drive, I can feel and hear it spinning, though nothing pops up to play the disc.

I'm pretty sure that this is a Windows problem rather than a drive problem, because someone at Best Buy was able to put a CD in which the computer read before going into Windows. I've tried all of the avenues that are on the Windows website to fix the problem, to no avail.

Suggestions?

 

[chauffeur2]

G'Day JBryce, and Welcome to TSF!

Try this workaround from Microsoft®, and see if this does the trick.

Post back with the results.

 

[JBryce]

did not work...