[mich_ah2007]

I have a emachine ( few yrs old) w original dvd burner that came w it. Now it isnt recognizing any discs . Normally when u put a disc in it has a pop up to look in the disc. That no longer works and when you do put a disc in it has nothing in it.(or soo it says) Also it sometimes says the dvd burner is a cd player... ughhh can anyone help

 

[ATKrider]

hello mich ah2007,

follow these steps


Step 1: Start Registry Editor
Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry

1.In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2.Expand SYSTEM, and then expand CurrentControlSet.
3.Expand Control, and then expand Class.
4.Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5.In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6.On the Edit menu, click Delete.
7.When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry

1.In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2.Expand SYSTEM, and then expand CurrentControlSet.
3.Expand Control, and then expand Class.
4.Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5.In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.
6.On the Edit menu, click Delete.
7.When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:
Are you sure you want to delete this value?The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
8.Exit Registry Editor

let me know how it goes

 

[mich_ah2007]

thanks ill try this

 

[deleted010511]

If you go to the Device Manager and you see a yellow mark next to the
DVD drive, then you would follow ATK riders advice. But if there is no yellow mark and the drive is listed but it is no longer reading discs then the laser has failed and the drive needs to be replaced.

 

[mich_ah2007]

Ughhhh i did the instructions and my pc didnt have a upperfilters in registry. It had lowerfilters and i deleted that.. I seen it had dvd/cd default i delted that.. ( hope i didnt screw that up deleteding default dvd/cd.. My pc is a Emachine T6412 2.2 ghz 200 gig about 4 yrs old. Still the same problem w dvd burner.. any disc i tried blank dvdr, reg dvd, mp3 cd, reg cd. WOnt recognize the disc is even in there (* this has happened before and went on for week or 2 then jus reappeared as working again) Any other suggestions..??

 

[ATKrider]

Hello

here is a tool that you might want to try also

follow link

http://www.microsoft.com/downloads/...loads/details.aspx?familyid=C680A7B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en

read the instruction on how to use it

let me know if this work along with my other instructions

 

[mich_ah2007]

cool im gonna try this when i get off work @ microsoft link

 

[mich_ah2007]

ok i tried the microsoft autoplay thing... IT didnt work either but it did give this log file..

____________________________________________________



AutoFix [V5.2.3790.67]
Time [2005-07-18 11:26:59]
Microsoft Windows Version [5.1 (Service Pack 3) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [E:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [E:\, Drive Type: 5]:
Result [Legacy Notification]: Problems
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Legacy AutoPlay Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.

>> Required action: The wizard found problems but cannot fix them ->none