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Discussion Starter · #1 ·
Hello all,

I have scanned my computer using ClamWin and Symantec Endpoint Protection software and I tried looking online for a fix to the csrss.exe duplicate in the task manager under the processes tab.

I have copy and pasted below the HJT logfile:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:25:12 PM, on 8/24/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTProAgent.exe
C:\Program Files\Logitech\GamePanel Software\Applets\LCDMedia.exe
C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\VMware\VMware Player\hqtray.exe
C:\Program Files (x86)\ClamWin\bin\ClamTray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\VMware\VMware Player\vmplayer.exe
C:\Program Files (x86)\VMware\VMware Player\vmware-unity-helper.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTProShellHlp.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Computer Alarm Clock\cac.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cnnb
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: PE_IE_Helper Class - {0941C58F-E461-4E03-BD7D-44C27392ADE1} - C:\Program Files (x86)\IBM\Lotus Forms\Viewer\3.5\PEhelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Vuze Remote Toolbar - {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\tbVuze.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [HPCam_Menu] "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
O4 - HKLM\..\Run: [Corel File Shell Monitor] C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Turbine Download Manager Tray Icon] "C:\Program Files (x86)\Turbine\Turbine Download Manager\TurbineDownloadManagerIcon.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Computer Alarm Clock] C:\Program Files (x86)\Computer Alarm Clock\cac.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files (x86)\VMware\VMware Player\hqtray.exe"
O4 - HKLM\..\Run: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files (x86)\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [Google Update] "C:\Users\user\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files (x86)\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTProAgent.exe" -autorun
O4 - HKCU\..\Run: [Zeldar] C:\Users\user\AppData\Local\Temp\c.exe
O4 - HKCU\..\Run: [tgdoh] C:/Users/user/Desktop//ackjhbj.exe
O4 - HKCU\..\Run: [ixuit] C:/Users/user/Desktop//doparws.exe
O4 - HKCU\..\Run: [Spark] C:\Program Files (x86)\Spark\Spark.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware player\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware player\vsocklib.dll
O13 - Gopher Prefix:
O16 - DPF: {40F576AD-8680-4F9E-9490-99D069CD665F} (System Requirements Lab Class) - http://srtest-cdn.systemrequirementslab.com.s3.amazonaws.com/bin/sysreqlabdetect.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agr64svc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - c:\program files (x86)\steam\steamapps\common\dragon age origins\bin_ship\DAUpdaterSvc.Service.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_b87ff64c8b56b7db\STacSV64.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-ufad.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
O23 - Service: Zune Wireless Configuration Service (ZuneWlanCfgSvc) - Unknown owner - C:\Windows\system32\ZuneWlanCfgSvc.exe (file missing)

--
End of file - 17604 bytes

Please let me know if there is anything I should do upon your evaluation.

Thanks,
Jay
 

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1,383 Posts
Welcome to TSF:)

Please download Malwarebytes' Anti-Malware from Here.



Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.
 

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Registered
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2 Posts
Discussion Starter · #3 ·
Thank you for the welcome.

I hope this thread also answers other peoples questions as well...

Here is the log file from Malwarebytes' Anti-Malware:


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4520

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

9/1/2010 6:26:03 PM
mbam-log-2010-09-01 (18-26-03).txt

Scan type: Quick scan
Objects scanned: 147151
Time elapsed: 5 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 9
Files Infected: 42

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\flv direct player (Adware.BHO.FL) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\4VDD85L8NF (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AppDataLow\HavingFunOnline (Adware.BHO.FL) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Handle (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Zeldar (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\zeldar (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files (x86)\FLV Direct Player (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Button (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\ComboBox (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Menu (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Window (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FLV Direct Player (Adware.FLVPlayer) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files (x86)\FLV Direct Player\downloading.swf (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\dskinliteu.dll (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\FLVPlayer.exe (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\player.dat (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\preload.swf (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\uninstall.exe (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin.xml (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Button\button_default.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Button\button_disable.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Button\button_down.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Button\button_hot.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Button\button_normal.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\ComboBox\combobox_buttonDown.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\ComboBox\combobox_buttonHot.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\ComboBox\combobox_buttonNor.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\ComboBox\edit_back.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Menu\menubg.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Menu\menuItem_arrow.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Menu\menuItem_check.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Menu\menuitem_select.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Menu\menuItem_seperator.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_close_down.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_close_hot.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_close_nor.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_max_down.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_max_hot.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_max_nor.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_min_down.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_min_hot.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_min_nor.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_restore_down.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_restore_hot.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\SysButton\sys_restore_nor.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Window\BottomBorder.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Window\downarrow.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Window\LeftBorder.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Window\Logo.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Window\main.ico (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Window\RightBorder.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\Program Files (x86)\FLV Direct Player\SkinDirectFLV\skin\Window\TitlePattern.bmp (Adware.BHO.FL) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FLV Direct Player\FLV Direct Player.lnk (Adware.FLVPlayer) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FLV Direct Player\Uninstall FLV Direct Player.lnk (Adware.FLVPlayer) -> Quarantined and deleted successfully.

Well, the trojan.download would explain why I kept getting Trojan.ADH alerts from ClamWin.

Do you recommend I do anything else?

Thanks,
Jay
 

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Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • [*]Spyware, adware, dialers, and other riskware
      [*]Archives
      [*]E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report... at the bottom.
  • Click the Save report... button.



  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
 
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