About two to three weeks ago my household began to have some severe internet problems. We did our own research and ran several nslookups, changed to openDNS, IPCONFIG /flushdns /renew /release commands, we've changed networks, ran two different virus scans as well as Hijack this -- everything has either not worked or came up clean (haha the one time I actually WANTED a virus or trojan and its nowhere to be found..) Anyway..
This is the "best" way I can describe the problem. Opening an internet browser -- we've Firefox/Chrome/IE will result in either "DNS ERROR" or "This webpage is not available" errors. We've replaced our router which didn't solve the problem, we've hooked up our connection to our modem, got a new modem and a new IP from our ISP and yet nothing has resolved this. This is an intermittent problem, and sometimes we can go several hours without finding an error; and then other times we can't even get to a single website.
What we can do... is even more mysterious. Active connections such as internet radio streams stay connected with no packet loss or buffering. If we sit at the webpage long enough -- about 10 refreshes will finally load the page. The most SEVERE times this problem occurs is right after long periods of non-usage at the computer. This is also present on all five of our household computers as well as present on PS3 and Wii. Connections will not resolve or even connect to the internet or programs. Yet active connections -stay- open with no packet loss whatsoever.
Other apparent symptoms I've noticed are connecting to the network, but then I will have local or limited connectivity and cannot get to the internet.
Our ISP was just out to the house this morning to look at it, and unfortunately they had no solution for us and told us to call the head network administrator for the company. So I am losing hope... haha.
Any help would be much much much appreciated.
This is the "best" way I can describe the problem. Opening an internet browser -- we've Firefox/Chrome/IE will result in either "DNS ERROR" or "This webpage is not available" errors. We've replaced our router which didn't solve the problem, we've hooked up our connection to our modem, got a new modem and a new IP from our ISP and yet nothing has resolved this. This is an intermittent problem, and sometimes we can go several hours without finding an error; and then other times we can't even get to a single website.
What we can do... is even more mysterious. Active connections such as internet radio streams stay connected with no packet loss or buffering. If we sit at the webpage long enough -- about 10 refreshes will finally load the page. The most SEVERE times this problem occurs is right after long periods of non-usage at the computer. This is also present on all five of our household computers as well as present on PS3 and Wii. Connections will not resolve or even connect to the internet or programs. Yet active connections -stay- open with no packet loss whatsoever.
Other apparent symptoms I've noticed are connecting to the network, but then I will have local or limited connectivity and cannot get to the internet.
Our ISP was just out to the house this morning to look at it, and unfortunately they had no solution for us and told us to call the head network administrator for the company. So I am losing hope... haha.
Any help would be much much much appreciated.
