[lehcarrox]

Hey,

I hope someone can help me. For about 2 weeks, everytime I open an an application, whether its Internet Explorer, Trillian, Word, or even just booting up after turning my computer on, I receive the same error:

DLL c:\windows\system32\richEd20.dll not a valid image. Please check your installation diskette. __________________

Then it inserts the name of the program that I am opening.
I click "OK" and it goes away and the program opens; what is this message and how do I get rid of it?

I have ran 3 spyware and virus detection programs on it since the original message, and I always have virus protection going.

Does anyone know what this is?

Thanx,

Rachel

 

[whodat]

welcome to tsf
try running a scan in safe mode
avg, ewido or panda

otherwise you might post a hyjack log

post back

 

[lehcarrox]

Safe Mode

I'll run a scan in safe mode.
Can you give me the steps to do that?

Thanx

 

[whodat]

sure
as you first boot up, tap f8 a few times and it will give you an option menu.
choose safe mode and it will eventually put you on desktop where you can run a scan. [ safe mode is a slow go ]
good luck

 

[shadow121]

Its a module for the functions for the rich text edit control within email or web page forms, if the error refers to Outlook or Outlook express then here is the fix

http://support.microsoft.com/kb/q291651/