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TSF Emeritus
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15,080 Posts
Hello and welcome to TSF :wave:

I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.)

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.


Good luck :smile:

Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs.
 

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Global Moderator
Using Google to solve problems
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43,466 Posts
Due to Forum rules we cannot comment or assist with Viruses or Malware removal. Follow Go The Power suggestion and click on that link or click on the link in my signature for Virus/Malware help, do those things and post in that section of the forum.
While you are waiting for the Security Forum to answer, download and run ADWCleaner this will remove all popups, and unwanted toolbars. Then follow up with the security forum to get a clean bill of health.
 

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Registered
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Please do not post duplicate post in the thread, or multiple post in a given session. Your post may be edited or deleted by a moderator/administrator's at their discretion.



Thank you
 
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