Tech Support Forum banner
Cancel

Device will not start (Code 10) error

4569 Views 6 Replies 2 Participants Last post by  BCCOMP, 
M
First post, so sorry if this is not in the correct thread.

I am trying to connect my sisters computer (XP home edition) to the internet. We have a livebox connected to one computer and we are using a Thompson Speedtouch 121 G to connect my computer to the livebox. Using the same device I am trying to connect the final computer.

I downloaded the latest driver and installed it as instructed but before the driver finishes installing i get an error message - Device failed to start (code 10), or something close to that. I have searched all over for an answer, the computer has hardly been used and was previous connected to the internet but stopped working, so i uninstalled the driver and am trying to reinstall.

Any suggestions would be appreciated.
Save
Like
Status
Not open for further replies.
1 - 7 of 7 Posts
BCCOMP
Hi,
Welcome to TSF.
We need a little more info.
Can you give us the make and model of the computer?
Go to the device manager and post any errors.
Bill
Save
Like
M
It's a dell E520, the only error in device manager is the speedtouch 121g wireless adapter.

Is there no standard way to solve this code 10 error, there were several registry fixing programs claiming to fix them, but with names like "PC Fixer2000" i wasn't going to be testing them.
Save
Like
BCCOMP
Uninstall the driver you now have. It maybe in the add/remove programs. Remove the ST121g from the computer.
Install this driver:
http://www.thomson-broadband.co.uk/codepages/content3.asp?c=7&ProductID=516
once installed it should prompt you to insert the ST121g.
I would not recommend any registry cleaners as the do more harm than good.
I also noticed that you have XP SP3. This may cause problems during driver installation. Although I am not completely sure in this case.
Were you able to install and use this device before you install SP3?
Bill
Save
Like
M
The computer i am currently trying to install this on is running SP2. I will try this, and thanks.
Save
Like
BCCOMP
Let us know how it goes.
Thanks for clarifying the SP.
Bill
Save
Like
BCCOMP
Let us know how it goes.
Thanks for clarifying the SP.
Bill
Save
Like
1 - 7 of 7 Posts
Status
Not open for further replies.
Tech Support Forum
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!
Full Forum Listing
Explore Our Forums
Windows XP Support Windows 7 , Windows Vista Support Motherboards, Bios|UEFI & CPU Networking Support Laptop Support
Top