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Discussion Starter · #1 ·
Hi,

I have just completed the 5 steps and here are the logs:

Deckard's System Scanner v20071014.68
Run by Sarah on 2008-05-24 16:44:19
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
15: 2008-05-23 21:37:01 UTC - RP74 - Windows Update
14: 2008-05-23 18:21:54 UTC - RP73 - Windows Update
13: 2008-05-22 12:50:23 UTC - RP72 - Installed Microsoft .NET Framework 1.1
12: 2008-05-21 12:47:51 UTC - RP71 - Windows Update
11: 2008-05-20 21:28:39 UTC - RP70 - Device Driver Package Install: Garmin


-- First Restore Point --
1: 2008-05-14 18:15:24 UTC - RP58 - Installed Samsung PC Studio 3


Backed up registry hives.
Performed disk cleanup.



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-24 16:47:17
Platform: Windows Vista (6.00.6000)
MSIE: Internet Explorer (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Windows\System32\dwm.exe
C:\Windows\System32\taskeng.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Windows\System32\taskmgr.exe
C:\Windows\System32\conime.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\CCSVCHST.EXE
C:\Windows\System32\taskeng.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Users\Sarah\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\K1HSM56X\dss[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.msn.com/spbasic.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hotmail.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ie&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ie&c=81&bd=Pavilion&pf=laptop
F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\Config\csrss.exe
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Config\csrss.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Common Files\Symantec Shared\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\microsoft shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar1.dll
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [lxbkbmgr.exe] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware Reboot] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\RunOnce: [NetFxUpdate_v1.1.4322] "C:\Windows\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" 0 v1.1.4322 GAC + NI NID
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'NETWORK SERVICE')
O4 - Global Startup: Vongo Tray.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll
O18 - Protocol: ms-help - {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\microsoft shared\Help\hxds.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\microsoft shared\Information Retrieval\msitss.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.8.5.1302.1018.dll
O18 - Filter: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCSVCHST.EXE
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCSVCHST.EXE
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCSVCHST.EXE
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCSVCHST.EXE
O23 - Service: lxbk_device - Unknown owner - C:\Windows\System32\lxbkcoms.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\System32\drivers\XAudio.exe


--
End of file - 10943 bytes

-- File Associations -----------------------------------------------------------

.reg - regfile - shell\open\command - regedit.exe "%1" %*
.scr - scrfile - shell\open\command - "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 StarOpen - c:\windows\system32\drivers\staropen.sys


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Inc.; Bonjour>
R2 HP Health Check Service - "c:\program files\hewlett-packard\hp health check\hphc_service.exe" <Not Verified; Hewlett-Packard; HP Health Check Service>

S3 Com4Qlb - "c:\program files\hewlett-packard\hp quick launch buttons\com4qlb.exe" <Not Verified; Hewlett-Packard Development Company, L.P.; HP Quick Launch Buttons>
S3 Vongo Service - "c:\program files\vongo\vongoservice.exe" <Not Verified; Starz Entertainment Group LLC; Vongo>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-05-24 16:45:00 414 --ah----- C:\Windows\Tasks\User_Feed_Synchronization-{68B79E9B-212E-44BB-913C-D212BC5784C4}.job
2008-05-23 20:31:31 546 --a------ C:\Windows\Tasks\Norton Internet Security - Run Full System Scan - Sarah.job
2008-04-07 22:08:57 254 --a------ C:\Windows\Tasks\Check Updates for Windows Live Toolbar.job


-- Files created between 2008-04-24 and 2008-05-24 -----------------------------

2008-05-24 14:20:15 0 d-------- C:\Program Files\SpywareBlaster
2008-05-24 14:18:09 0 d-------- C:\ie-spyad_zo
2008-05-24 14:14:53 0 d-------- C:\Program Files\Panda Security
2008-05-22 20:30:25 0 d-a------ C:\Users\All Users\TEMP
2008-05-22 20:07:07 57344 --a------ C:\Windows\system32\rQHYqQiI.dll
2008-05-22 17:13:24 0 d-------- C:\Users\All Users\Malwarebytes
2008-05-22 17:13:23 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-05-22 17:02:42 0 d-------- C:\Program Files\Uniblue
2008-05-22 16:33:39 114176 -----n--- C:\Windows\system32\ugoacipi.dll
2008-05-22 15:42:29 2 --a------ C:\742876493
2008-05-22 13:54:01 0 d-------- C:\Program Files\iArt
2008-05-22 13:51:59 0 d-------- C:\Windows\system32\URTTEMP
2008-05-22 13:43:15 0 d-------- C:\Program Files\Microsoft Silverlight
2008-05-20 22:26:17 0 d-------- C:\Garmin
2008-05-20 22:17:08 0 d-------- C:\Program Files\Garmin
2008-05-20 22:14:12 327168 --a------ C:\Windows\IsUninst.exe <Not Verified; InstallShield Software Corporation; InstallShield® unInstaller>
2008-05-20 15:44:34 0 d-------- C:\Program Files\DNA
2008-05-12 18:10:47 0 d-------- C:\Program Files\Apple Software Update


-- Find3M Report ---------------------------------------------------------------

2008-05-24 14:09:21 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-05-23 21:01:21 0 d-------- C:\Program Files\Norton Internet Security
2008-05-23 21:01:19 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-05-23 20:47:59 0 d-------- C:\Program Files\Symantec
2008-05-23 20:46:06 0 d-------- C:\Program Files\Common Files
2008-05-22 20:01:52 27335 --a------ C:\Users\Sarah\AppData\Roaming\nvModes.001
2008-05-22 17:13:55 0 d-------- C:\Users\Sarah\AppData\Roaming\Malwarebytes
2008-05-22 17:04:28 0 d-------- C:\Users\Sarah\AppData\Roaming\Download Manager
2008-05-22 17:02:48 0 d-------- C:\Users\Sarah\AppData\Roaming\Uniblue
2008-05-22 15:43:19 0 d-------- C:\Users\Sarah\AppData\Roaming\LimeWire
2008-05-22 13:32:35 0 d-------- C:\Users\Sarah\AppData\Roaming\WinRAR
2008-05-22 11:37:08 0 d-------- C:\Program Files\Common Files\Adobe
2008-05-21 08:08:29 0 d-------- C:\Users\Sarah\AppData\Roaming\Purple Ghost Software, Inc
2008-05-20 22:41:27 0 d-------- C:\Users\Sarah\AppData\Roaming\GARMIN
2008-05-15 20:30:08 0 d-------- C:\Users\Sarah\AppData\Roaming\Samsung
2008-05-14 19:27:43 0 d-------- C:\Program Files\Windows Mail
2008-05-12 18:44:49 0 d-------- C:\Users\Sarah\AppData\Roaming\Adobe
2008-04-28 17:24:36 0 d-------- C:\Program Files\HP
2008-04-21 08:40:31 90166 --a------ C:\Windows\hpqins15.dat
2008-04-15 15:51:23 27335 --a------ C:\Users\Sarah\AppData\Roaming\nvModes.dat
2008-04-14 18:15:20 0 d-------- C:\Program Files\Samsung
2008-04-12 21:47:03 0 d-------- C:\Program Files\Creative
2008-04-09 17:52:31 0 d-------- C:\Program Files\Java
2008-04-09 09:13:26 0 d-------- C:\Program Files\Windows Sidebar
2008-04-09 00:08:40 0 d-------- C:\Program Files\MSXML 4.0
2008-04-08 23:02:46 0 d-------- C:\Users\Sarah\AppData\Roaming\Google
2008-04-08 23:00:49 0 d-------- C:\Program Files\Google
2008-04-08 08:35:36 0 d-------- C:\Program Files\Lexmark X1100 Series
2008-04-07 22:33:51 0 d-------- C:\Users\Sarah\AppData\Roaming\Apple Computer
2008-04-07 22:33:40 0 d-------- C:\Program Files\iTunes
2008-04-07 22:33:32 0 d-------- C:\Program Files\iPod
2008-04-07 22:31:38 0 d-------- C:\Program Files\Bonjour
2008-04-07 22:31:23 0 d-------- C:\Program Files\QuickTime
2008-04-07 22:29:15 0 d-------- C:\Program Files\Common Files\Apple
2008-04-07 22:08:55 0 d-------- C:\Program Files\Windows Live Toolbar
2008-04-07 22:08:21 0 d-------- C:\Program Files\Windows Live Favorites
2008-04-07 22:05:59 0 d-------- C:\Program Files\Windows Live
2008-04-07 22:05:41 0 d--hs--c- C:\Program Files\Common Files\WindowsLiveInstaller
2008-04-07 19:45:46 0 d-------- C:\Program Files\NavigationProgram
2008-04-07 18:13:11 0 d-------- C:\Users\Sarah\AppData\Roaming\Macromedia
2008-04-07 17:45:24 0 d-------- C:\Users\Sarah\AppData\Roaming\Symantec
2008-04-07 17:44:43 0 d-------- C:\Users\Sarah\AppData\Roaming\Identities
2008-03-27 13:52:05 81 --a------ C:\Windows\system32\LOG
2008-03-27 13:48:43 0 dr------- C:\Program Files\Online Services
2008-03-27 13:46:58 0 d-------- C:\Program Files\Electronic Arts


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
25/08/2007 02:51 316784 --a------ c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
23/05/2008 20:46 116088 --a------ C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856}]
07/01/2008 23:39 501056 --a------ C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvSvc"="C:\Windows\system32\nvsvc.dll" [19/09/2007 21:05]
"NvCplDaemon"="C:\Windows\system32\NvCpl.dll" [19/09/2007 21:05]
"NvMediaCenter"="C:\Windows\system32\NvMcTray.dll" [19/09/2007 21:05]
"SynTPStart"="C:\Program Files\Synaptics\SynTP\SynTPStart.exe" [15/09/2007 09:29]
"QPService"="C:\Program Files\HP\QuickPlay\QPService.exe" [01/10/2007 04:34]
"QlbCtrl"="C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [19/09/2007 23:31]
"OnScreenDisplay"="C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe" [04/09/2007 22:54]
"UCam_Menu"="C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [17/08/2007 08:13]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [06/12/2007 04:31]
"ccApp"="c:\Program Files\Common Files\Symantec Shared\ccApp.exe" [14/02/2008 11:01]
"hpqSRMon"="C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe" [23/08/2007 01:31]
"HP Health Check Scheduler"="[ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" []
"hpWirelessAssistant"="C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [13/09/2007 17:47]
"WAWifiMessage"="C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe" [09/01/2007 00:53]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [22/02/2008 04:25]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [28/03/2008 23:37]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [30/03/2008 10:36]
"lxbkbmgr.exe"="C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe" [28/02/2008 11:57]
"HP Software Update"="C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" [08/05/2007 16:24]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [11/01/2008 22:16]
"Malwarebytes Anti-Malware Reboot"="C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" [05/05/2008 20:46]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [08/04/2008 23:00]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonce]
"NetFxUpdate_v1.1.4322"="C:\Windows\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" 0 v1.1.4322 GAC + NI NID

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Vongo Tray.lnk - C:\Windows\Installer\{8C3AE2D1-854D-4650-A73D-C7CC7EE36B80}\NewShortcut2_DB7E00C96DEF489A8112D8F81614F45A.exe [06/12/2007 06:04:11]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"Shell"="Explorer.exe C:\WINDOWS\Config\csrss.exe"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum

*Newly Created Service* - COMHOST

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI



-- End of Deckard's System Scanner: finished at 2008-05-24 16:48:18 ------------


Everytime I turn on my computer all that loads is my documents and if I close that the screen is just black. I have to use taskmanager to open programmes. Any idea what is wrong?

Thanks, Sarah
 

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Discussion Starter · #3 ·
Hi, my desktop still wont load unless I run explorer using task manager. Im running virus and Malware scans everyday and they seem to be coming up clear now. Im not sure what you mean by main.txt log?
 

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Hi,

Main.txt is the DSS log.


Please click Here to download HijackThis to your desktop.

Click the Download button. When the Trend Micro HJT install box appears, double click on the HJTInstall.exe. Click on Install.

It will be installed by default here: C:\Program Files\Trend Micro\HijackThis

A shortcut to the application will also be placed on your Desktop.

The program will open automatically after installation. Close it.

Right click on the hijackthis icon > run as administrator. Click on "Scan only"

Place a checkmark in the boxes beside these entries in bold.

F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\Config\csrss.exe
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Config\csrss.exe
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)


Close your browsers and all open windows except for HijackThis, then click "Fix checked".

Click the "main menu" button then click Do a system scan and save logfile. After that, close the log that opens.

Reboot your computer.
________

Your log shows that you have DSS running in a temporary folder. This is not advisable because it may get deleted when we run some of our tools. You will have to search for it then move it to the desktop.

On your next reply, please include a fresh main.txt log from DSS.
 

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Discussion Starter · #5 ·
Hi,

Here is the new main.txt log but the following entry was missing when I was checking the boxes:

F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\Config\csrss.exe


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:02:18, on 29/05/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\explorer.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ie&c=81&bd=Pavilion&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ie&c=81&bd=Pavilion&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\1.0"
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Vongo Tray.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O13 - Gopher Prefix:
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - c:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: lxbk_device - - C:\Windows\system32\lxbkcoms.exe
O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Vongo Service - Starz Entertainment Group LLC - C:\Program Files\Vongo\VongoService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10345 bytes

Thanks,
Sarah Behan
 

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Hi,

That one is a hijackthis log. I will need to see a main.txt log.

Main.txt is a log created by DSS.exe. It's a green icon with a cross in the middle.

Double click it and post the log it creates. If you can't find it anymore, you can redownload it here:

http://www.techsupportforum.com/sectools/Deckard/dss.exe
 
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