[jmelt99]

I downloaded a virus yesterday (8/10) trying to open a video of the opening ceremony of the Olympics (I do not remember the exact URL). The virus was disguised as a video codec for Windows Mediaplayer. After I downloaded the file, a blue screen with a warning in a yellow box replaced my desktop image. The warning says:

"Warning! Spyware detected on your computer. Install an antivirus or spyware remover to clean your computer."

I have tried to remove it with McAfee Antivirus and with a Virus Removal tool I got from my University, but neither of these was able to remove the program. Can you help me?

I attached the two log files below. If you need any additional information, please let me know.

Thanks!

****************Active Scan Log************************
;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-08-11 16:20:06
PROTECTIONS: 1
MALWARE: 37
SUSPECTS: 0
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
McAfee VirusScan Enterprise 8.5.0.781 No Yes
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00139059 Cookie/Traffic Marketplace TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00139060 Cookie/Casalemedia TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00139061 Cookie/Doubleclick TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00139064 Cookie/Atlas DMT TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00145405 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00145457 Cookie/FastClick TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00145738 Cookie/Mediaplex TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00145807 Cookie/Linksynergy TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00147824 Cookie/Clickbank TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00167647 Cookie/Yadro TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00167753 Cookie/Statcounter TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00167760 Cookie/Hitslink TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00168056 Cookie/YieldManager TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00168061 Cookie/Apmebf TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00168076 Cookie/BurstNet TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00168090 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00168093 Cookie/Serving-sys TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00168097 Cookie/BurstBeacon TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00169287 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00170304 Cookie/WebtrendsLive TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00170495 Cookie/PointRoll TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00170554 Cookie/Overture TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00170556 Cookie/RealMedia TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00172221 Cookie/Zedo TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00173520 Cookie/Bluestreak TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00184846 Cookie/Adrevolver TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00194327 Cookie/Go TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00207338 Cookie/Target TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00207936 Cookie/Adviva TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
00262020 Cookie/Atwola TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00286739 Cookie/Hitbox TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00293517 Cookie/AdDynamix TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
00325830 Cookie/Bridgetrack TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
01196325 Cookie/Enhance TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][2].txt
01606636 Cookie/Adserver TrackingCookie No 0 Yes No C:\Documents and Settings\Linh Melton\Cookies\[email protected][1].txt
;===================================================================================================================================================================================
SUSPECTS
Sent Location
;===================================================================================================================================================================================
;===================================================================================================================================================================================
VULNERABILITIES
Id Severity Description
;===================================================================================================================================================================================
;===================================================================================================================================================================================


*******************Hijack This Log******************
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:27:28 PM, on 8/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\WebDrive\wdService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\DOCUME~1\LINHME~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\WebDrive\webdrive.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Linh%20Melton/My%20Documents/My%20Webs/home/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://127.0.0.1:4664/&s=v869q_UVdg2LB8TzA7aN_LGqA_A
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CodecPlugin Class - {098716A9-0310-4CBE-BD64-B790A9761158} - C:\WINDOWS\system32\RichVideoCodec.dll
O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [WebDriveTray] C:\Program Files\WebDrive\webdrive.exe /trayicon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [lphcea1j0eval] C:\WINDOWS\system32\lphcea1j0eval.exe
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WebDrive Service (WebDriveService) - South River Technologies, LLC - C:\Program Files\WebDrive\wdService.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 11341 bytes

 

[Gary R]

Looking over your log, back ASAP.

 

[Gary R]

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hi jmelt99

I'm Gary R, I'll be glad to help you with your computer problems.

Please observe these rules while we work:

• Perform all actions in the order given.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Stick with it till you're given the all clear.
• Remember, absence of symptoms does not mean the infection is all gone.
• Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.

If you can do these things, everything should go smoothly.

• If you're using XP, you'll need Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
• If you're using Vista, it will be necessary to right click all tools we use and select ----> Run as Admistrator

Please download ATF Cleaner by Atribune and save it to your Desktop. (Do not run it yet)

Please download SmitfraudFix (by S!Ri) and extract (unzip) it to your Desktop. (Do not run it yet)

Please download Malwarebytes' Anti-Malware to your Desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program. (Do not run it yet)

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Next, please boot your computer into Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, a menu with options should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account (as long as it is an account with Administrator privileges).

Note: if you cannot boot into safe mode using this method, DO NOT attempt to do so by using MSConfig, this could result in your computer becoming unbootable. Just let me know.

Once in Safe Mode

• Open the SmitfraudFix folder and double-click smitfraudfix.cmd
• Select option #2 - Clean by typing 2, then press Enter.
• You will be prompted with: Registry cleaning - Do you want to clean the registry?
• Type Y, then press Enter, to remove the Desktop background and clean infected registry keys.
• The tool will now check if wininet.dll is infected.
• You may be prompted to replace the infected file.
• If prompted, type Y, then press Enter.
• The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
• A text file will appear onscreen, with results from the cleaning process.
• Please copy/paste the content of that report into your next reply. The report can also be found at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

Clean out your Temp files.

• 1st Ensure your Internet Browser is closed.
• Double click ATF-Cleaner.exe to run the program.
• Check the following boxes:
  • Windows Temp
  • Current User Temp
  • All Users Temp
  • Temporary Internet Files
  • Prefetch
  • Recycle Bin
  • Java Cache
• The rest are optional - if you want to remove the lot, check Select All.
• Now click Empty Selected.
• When you get the Done Cleaning message, click OK.

Run a scan with Malwarebytes' Anti-Malware

• Click on the Malwarebytes' Anti-Malware icon to launch the programme.
  • Click the Updates tab.
    • Click Check for Updates and allow the programme to download the latest definitions.
  • Click the Scanner tab.
    • Check Perform Quick Scan.
    • Click Scan and wait for the scan to complete.
    • When the scan is complete, click OK, then Show Results.
    • Ensure all items are checked then click Remove Selected.
      • A box will pop-up telling you that files have been quarantined.
      • A log will pop-up.
    • Post the log in your next reply please.

You can also access the log by doing the following

• Click on the Logs tab.
  • Click on the log at the bottom of those listed to highlight it.
  • Click Open

Open the SmitfraudFix folder again

• Double-click smitfraudfix.cmd
• Select option #3 - Delete Trusted zone by typing 3, then press Enter.
• You will be asked to "Restore Trusted Zone" click Y.

(Note: If you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.)

Please post the following logs.

• c:\rapport.txt
• Malwarebytes' Anti-Malware log
• A new HijackThis log

Please post each log separately so they don't get cut off by the forum post size limiter.

 

[jmelt99]

Thanks Gary R!

I have performed the actions as directed. The logs you requested are in the next three posts.

jmelt99

 

[jmelt99]

***************Rapport Log*************************
SmitFraudFix v2.335

Scan done at 8:40:28.95, Tue 08/12/2008
Run from C:\Documents and Settings\Linh Melton\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\system32\RichVideoCodec.dll Deleted
C:\Program Files\RichVideoCodec\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» 404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» DNS



»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

 

[jmelt99]

*************Malwarebyte Log*********************
Malwarebytes' Anti-Malware 1.24
Database version: 1043
Windows 5.1.2600 Service Pack 3

8:55:24 AM 8/12/2008
mbam-log-8-12-2008 (08-55-24).txt

Scan type: Quick Scan
Objects scanned: 42556
Time elapsed: 3 minute(s), 14 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 16
Registry Values Infected: 5
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 6

Memory Processes Infected:
C:\WINDOWS\system32\lphcea1j0eval.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\codecbho.codecplugin (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{84562fca-ee8b-4585-a1d1-eae97b23370e} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{48e92754-2daf-4de4-8385-34f631580e9b} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a1c23ba2-8f20-4c01-b663-7ff2b3421194} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{098716a9-0310-4cbe-bd64-b790a9761158} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{098716a9-0310-4cbe-bd64-b790a9761158} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d37d6c1a-7ba4-47f4-9bf2-75031e257df6} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\codecbho.codecplugin.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{f4406238-983a-4845-9053-f1d0007fd135} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\codecbho.xmldomdocumenteventssink (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\codecbho.xmldomdocumenteventssink.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\CodecBHO.DLL (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\RichVideoCodec (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-ccb0-b130eedbe97c} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4e7bd74f-2b8d-469e-ccb0-b130eedbe97c} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lphcea1j0eval (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\RichVideoCodec (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\RichVideoCodec.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\RichVideoCodec\MultiLoader.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\blphcea1j0eval.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lphcea1j0eval.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\phcea1j0eval.bmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\MegauploadToolbar\megauploadtoolbar.dll (Trojan.BHO) -> Quarantined and deleted successfully.

 

[jmelt99]

*************NEW HijackThis Log*********************
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:01:32 AM, on 8/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\WebDrive\wdService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\WebDrive\webdrive.exe
C:\DOCUME~1\LINHME~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Linh%20Melton/My%20Documents/My%20Webs/home/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://127.0.0.1:4664/&s=v869q_UVdg2LB8TzA7aN_LGqA_A
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [WebDriveTray] C:\Program Files\WebDrive\webdrive.exe /trayicon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WebDrive Service (WebDriveService) - South River Technologies, LLC - C:\Program Files\WebDrive\wdService.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 10648 bytes

 

[Gary R]

OK, looking much but still some work to do.

Run a scan with HJT and when finished check the following items (if found).

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)



Now close all open windows and click Fix Checked to remove them.

Next

I need you to run an online scan for me (this scan needs you to have Java installed).

If you don't already have Java

• Click here to visit Java's website.
• Scroll down to Java Runtime Environment (JRE) 6 Update 7.
• Click on Download.
• Select Windows from the drop-down list for Platform.
• Select Multi-language from the drop-down list for Language.
• Check (tick) I agree to the Java SE Runtime Environment 6 License Agreement box and click on Continue.
• Click on the jre-6u7-windows-i586-p.exe link to download, and save it to a convenient location.
• Double click on jre-6u7-windows-i586-p.exe to install Java.

After installing Java, or if you already have Java installed.

• Please go to Kaspersky Online Scanner.
• Read through the requirements and privacy statement and click on the Accept button.
• It will start downloading and installing the scanner and virus definitions.
  • You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they're not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers and other potentially dangerous programs.
    [*]Archives.
    [*]Mail databases.
• Under Scan, click on My Computer.
• Once the scan is complete, it will display the results.
  • Click on View Scan Report.
• You will see a list of infected items.
  • Click the Save Report As... button (see red arrow below)
    
    
    
    
  • In the Save as... prompt, select Desktop
  • In the File name box, name the file KAVScan
  • In the Save as type prompt, select Text file (see below)
    
    
  • Copy and paste that information in your next post please, along with a new HJT log.

 

[jmelt99]

Gary R,

Thanks! The two reports you requested are in the following two posts.

jmelt99

 

[jmelt99]

**************KAVScan Log***********************
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, August 12, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, August 12, 2008 19:34:02
Records in database: 1086664
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 69127
Threat name: 2
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 01:14:04


File name / Threat name / Threats count
C:\Documents and Settings\Linh Melton\Desktop\SmitfraudFix\SmitfraudFix\IEDFix.exe Infected: Hoax.Win32.Renos.vaoz 1
C:\Documents and Settings\Linh Melton\Desktop\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f 1

The selected area was scanned.

 

[jmelt99]

**************NEWEST HijackThis Log*****************
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:37:55 PM, on 8/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\WebDrive\wdService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\DOCUME~1\LINHME~1\LOCALS~1\Temp\clclean.0001
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\WebDrive\webdrive.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Documents%20and%20Settings/Linh%20Melton/My%20Documents/My%20Webs/home/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://127.0.0.1:4664/&s=v869q_UVdg2LB8TzA7aN_LGqA_A
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [WebDriveTray] C:\Program Files\WebDrive\webdrive.exe /trayicon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EA71DC9D-0BD4-485F-834D-2BD916440985}: Domain = near.uiuc.edu
O17 - HKLM\System\CCS\Services\Tcpip\..\{EA71DC9D-0BD4-485F-834D-2BD916440985}: NameServer = 128.174.5.58,128.174.5.102
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = near.uiuc.edu
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = near.uiuc.edu
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WebDrive Service (WebDriveService) - South River Technologies, LLC - C:\Program Files\WebDrive\wdService.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 10835 bytes

 

[Gary R]

OK looking good. The two "infections" found by Kaspersky are part of Smitfraudfix, they are not malicious, but are often flagged by anti-virus programmes because of their actions, which are similar to some trojans. We'll remove them to prevent them being flagged in future.

Let's clear out the programmes we've been using to clean up your computer, they are not suitable for general malware removal and could cause damage if used inappropriately. Besides they're updated regularly so won't be of any use against future infections

• Download OTCleanIt.exe to your Desktop.
• Double click OTCleanIt.exe to run the programme.
• Click the CleanUp! button.
• When finished delete OTCleanIt.exe (if still present).

Malwarebytes' Anti-Malware is Freeware, so you can keep or remove it as you wish. Personally I think its one of the better Anti-Spyware scanners around at the moment. However if you wish to remove it, use Control Panel > Add/Remove Programs

ATFCleaner is a useful utility for cleaning out your Temp folders easily, however if you don't want it it's freestanding, so all you have to do is delete it.

As far as I can see, your computer looks clear of infection now.

Are you still noticing any problems ?

• If you are let me know about them.
• If not it's time to make your computer more secure.

Before I make any recommendations, I'd like to give a simplified overview of how your defensive systems work and what you can do to protect yourself better in future.

The average home computer has approximately 64,000 ports through which it can communicate. By default these ports are open and can be used by any programme which cares to access them, either from within the computer or from without. If you were to go online with a computer in this condition you would quickly be attacked and your computer would be infected.

To prevent this you install a Firewall. A firewall will close all open ports and you then open the ones you need by setting "rules" for them according to the instructions supplied with the Firewall programme. Usually you will have ports open for your Internet Browser, your e-mail client, and the update functions for various programmes.

These "open" ports will not be fully accessible, in that they will only allow a communication if it was instigated from within your computer. Any unsolicited communications from outside are blocked.

However if you are tricked into starting the communication, then as far as your Firewall is concerned it is a legit transaction and it will open the port. So by clicking on malicious links, replying to unsolicited e-mails and attachments, and downloading from unsafe sources, you are effectively bypassing any protection your Firewall supplies.

At this point your Anti-Spyware and Anti-Virus programmes take over. The real-time-protection in these constantly scan the data stream in your open ports looking for things that match with items in the database they have within them. If they find something then they will alert you, or quarantine it, or delete it, according to the rules set within the programme.

However as you can see, if the database does not contain details of the infection that's attacking you, then your Anti-Virus or Anti-Spyware programmes will not protect you. There are new infections (or new variations of old infections) created every day, which is why it's vital to keep your programmes up to date. Even with a fully updated database though, you are though still playing catchup, which is why your Firewall, Anti-Virus and Anti-Spyware programmes cannot ever give you 100% protection.

Adding more and more programmes will not give you more and more protection, it's up to you to take some responsibility for your online actions, and modify them to give your programmes the best chance of protecting you.

Be careful what you click on.

• Don't download anything from a site you do not know and trust. Remember, there's no such thing as a free lunch, if something seems too good to be true it is. Malware purveyors love to offer out freebies as bait knowing full well that one unguarded click is all it takes.
  
• Don't reply to unsolicited e-mails.
  
• Don't open e-mail attachments (even from friends) without checking with the source to ensure they actually sent them.
  
• Don't use P2P file sharing programmes. Even the ones that don't come bundled (and many do) are not safe. By using them you are effectively downloading from an unknown source, with all the dangers described above.

OK, so how do we set about protecting you.

You should definitely have one of each of the following programmes.

• Firewall
• Anti-Virus
• Anti-Spyware

You do not need more than one of each. More than one will cause conflicts, and will not improve your security.

If you don't already have them, then these are links to lists of free programmes.

• Firewalls
• Anti-Virus
• Anti-Spyware

You'll increase your chances of not getting infected if you don't land on an infected website in the first place.

There are a couple of ways to do this

• Block access to sites known to spread Malware.
• Give you clear indication of which they are, so that you can make choices.

To block access to known bad sites we use a Hosts file.

Download HostsXpert and unzip it to your computer, somewhere where you can find it.

• Double click on HostsXpert.exe to launch the programme.
• Check to see if top button on left hand side says Make Writable ?
  • If it does. click on it then proceed to next instruction.
  • If not, just proceed to next instruction
• Click on the Download button (lower left hand side)
  • Click on MVPs Hosts... button.
  • Click on Replace button.
  • Press OK in the box that pops up. (HostsXpert will now download and update your Hosts file)
• When finished.
  • Click on File Handling button.
  • Click on Make Read Only ? to secure it against infection.
• Exit the programme.

To give you an indication of which sites may contain bad links or suspect downloads I like to use Site Advisor.

• 
  This is a utility that can be downloaded and installed. It loads an icon to the taskbar of your browser (versions for IE and Firefox), indicating the trustworthiness of the site you are on. Green for safe, Red for suspicious. Click on the icon to access details that SiteAdvisor has about the site. It also gives the same colour indications in the results page when you do a Google search, making it easier to decide which sites are safe to visit.

Remove known vulnerabilities

• Update your Java
  
  Older versions have vulnerabilities that malware can and are using to infect systems.
  
  

  Please follow these steps to remove older version Java components. This is important as it's still possible to get infected through an old install even if you're using the latest version of Java.
  
  Download JavaRa by Prm753 and unzip it to your desktop.
  
  

  • Double-click on JavaRa.exe to start the program.
  • Click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted.
  • When JavaRa is done, a notice will appear that a logfile has been produced.
  • Click OK.
    • The logfile will pop up.
    • Please save it to a convenient location.

  • 
    This is important as it's still possible to get infected through an old install even if you're using the latest version of Java.
    
    Now download and install Java Runtime Environment (JRE) 6 Update 7.
  • Update Windows and Internet Explorer It is essential you keep your Operating System up to date with all the latest patches. The bad guys watch for the latest exploits, as soon as Microsoft brings out a patch, the bad guys will bring out an infection to exploit that vulnerability. If you don't have all the latest patches your computer is vulnerable. Please go to the windows update site and get the critical updates.
  • Use a "secure" browser Install Internet Explorer 7 or an alternative browser like Firefox or Opera for more secure surfing.
    Please remember that there is no such thing as a totally secure browser. Your browsing habits will be the major factor in determining just how safe you are online. If you visit, Crack/Warez sites, Porn sites, or other sites of a questionable nature, you still run a severe risk of getting infected.
  • Do not use P2P file sharing programmes I'd like you to read the Guidelines for P2P Programs where it's explained why it's not a good idea to have them.
    
    My recommendation is you go to Control Panel > Add/Remove Programs and uninstall any P2P programs you have installed.
  • Obviously you have probably already taken care of some of the issues mentioned, but it is important that you read through them, and address any that you may have missed.

Here's links to a few articles which are worth reading

• The Spyware Warrior Guide to Getting help with Spyware
• Microsoft - Security at Home
• Top Ten excuses why people don't want to secure their computer and why they are wrong - by Budfred
• How did I get infected in the first place - by TonyKlein
• Prevent Re-infection
• Simple and easy ways to keep your computer safe and secure on the Internet
• Help! My computer is slow! - How to improve system performance after malware removal - by Miekiemoes

Finally

NOW is the time you can start to hit back at the people who infected you.

Please take the time to go and complain - that forum has a topic for your infection which is Smitfraud....... (if not, post in the Is your infection not listed here? topic). Please post as a reply, you do not need to register to do so (but you can if you wish). It will also have a list of other places you can go to to register your complaint, depending on the country you are resident in. Please read the topics and complain, it is only with such complaints to government or government agencies that something will get done.

 

[jmelt99]

Gary R,

Thanks so much for your help! I performed the updates you suggested, so hopefully, I will not run into a similar problem in the future. Enjoy the rest of your week!

jmelt99

 

[Gary R]

You're welcome, glad we could help.

Keep safe.

Gary.


As this topic is now closed, I won't be subscribed to it any longer. If you have any future problems (not that I'm expecting you to :wink start a new thread and wait for help.