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Discussion Starter · #1 ·
I have a HPlaptop windows 7

I have a icon that wont go away

I have tried to delete it and rename it and nothing .. I have tried to drag it to recycle and nothing . how do I get rid of it ?
 

· Team Manager, Microsoft Support
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Hopefully it's a recent download and a System Restore will solve the problem. Just choose a date immediately prior to the icon appearing. If not, it gets complicated.
Control Panel>Programs & Features>Delete eBay Icon Installer>Reboot>Now in Programs delete it there>then Start>Run regedit, delete all remnants there. Make sure you back up the Registry first. Obvioiusly be careful in the future as to what you download.
 

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Hi, if unlocker doesn't work (it is a good program), these things can be a pain, I would first try to flush the icon cache, go to start, search and type:- cmd, right click on the returned cmd.exe and select "run as administrator" at the prompt type each line and press enter after each.


taskkill /im explorer.exe /f (your desktop will go blank)
CD %USERPROFILE%\AppData\Local
attrib -h iconcache.db
del iconcache.db
shutdown –r

If this fails (in cmd) navigate to the desktop directory usually c:\users\"Your user name"\desktop and type:- dir /x /a It will look like this:-

c:\Users\Paul\Desktop>dir /x /a
Volume in drive C has no label.
Volume Serial Number is 249F-3961

Directory of c:\Users\Paul\Desktop

08/04/2013 09:27 PM <DIR> .
08/04/2013 09:27 PM <DIR> ..
23/04/2009 08:27 AM 1,104 2005-2~1.LNK 2005-2006 bal. sheet.xls - Shortcut.lnk
25/06/2011 10:09 AM 755 7-ZIPF~1.LNK 7-Zip File Manager.lnk
23/06/2011 08:34 PM 2,711,384 ADVISO~1.EXE advisorinstaller.exe
10/07/2009 10:19 PM 739 ATF-CL~1.LNK ATF-Cleaner.exe - Shortcut.lnk
23/09/2012 03:00 PM 1,178 BLUESC~1.LNK BlueScreenView.exe - Shortcut.lnk
10/11/2012 04:09 PM 2,554,598 BOOKMA~1.HTM bookmarks_10_11_2012.html

If you look at the one highlighted in red then the normal name is ATF-Cleaner.exe NOW the 8.3 filename is ATF-CL~1.LNK so if windows were to recognize this as the Icons file name we have to use this to delete it otherwise windows cannot find it. So at cmd we would type:- del ATF-CL~1.LNK

Now if this fails the next step is to delete the startup desktop.ini file windows will recreate this file, see how you go with the cache rebuild first.

BTW the namespace entries for desktop icons are located:-

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\
 

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Hi, could you right click on the Icon and select Properties under the shortcut tab select "open file location" does it point you to a program .. let us know what you find.
 

· Team Manager, Microsoft Support
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If you tell what you did, others would appreciate it.
 
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