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Delta search is present and possibly others. I have tried restoring to an earlier date, still unable to remove.

Thanks :smile:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16635
Run by Ron at 11:39:11 on 2013-08-18
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.1209 [GMT -4:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Users\Ron\Desktop\Tools\Advanced SystemCare 6\ASCService.exe
C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe
C:\Program Files (x86)\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Users\Ron\Desktop\Tools\Advanced SystemCare 6\ASCTray.exe
C:\Program Files (x86)\AOL Desktop 9.7\waol.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings64.exe
C:\Program Files (x86)\Common Files\AOL\ACS\AOLAcsd.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\AOL Desktop 9.7\shellmon.exe
C:\Program Files (x86)\Common Files\AOL\1370783481\ee\aolsoftware.exe
C:\PROGRAM FILES (X86)\HEWLETT-PACKARD\HP QUICK LAUNCH\HPMSGSVC.EXE
C:\PROGRAM FILES (X86)\NUANCE\PDF VIEWER PLUS\PDFPRO5HOOK.EXE
C:\WINDOWS\SYSTEM32\HKCMD.EXE
C:\PROGRAM FILES\IDT\WDM\STTRAY64.EXE
C:\PROGRAM FILES\MICROSOFT MOUSE AND KEYBOARD CENTER\ITYPE.EXE
C:\PROGRAM FILES\MICROSOFT MOUSE AND KEYBOARD CENTER\IPOINT.EXE
C:\WINDOWS\SYSTEM32\IGFXPERS.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Games\solitaire\solitaire.exe
C:\Program Files (x86)\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files (x86)\AOL Desktop 9.7\AOLBrowser\aolbrowser.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.yahoo.com?type=198484&fr=spigot-yhp-ie
uProxyOverride = 127.0.0.1;localhost;10.*;192.168.*;127.0.0.1:895;127.0.0.1:896
uURLSearchHooks: IObit Apps Toolbar: {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - C:\Program Files (x86)\IObit Apps Toolbar\IE\7.4\iobitappsToolbarIE.dll
BHO: AutorunsDisabled - <orphaned>
BHO: IObit Apps Toolbar: {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - C:\Program Files (x86)\IObit Apps Toolbar\IE\7.4\iobitappsToolbarIE.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Advanced SystemCare Browser Protection: {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\Users\Ron\Desktop\Tools\Advanced SystemCare 6\BrowerProtect\ASCPlugin_Protection.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: IObit Apps Toolbar: {03EB0E9C-7A91-4381-A220-9B52B641CDB1} - C:\Program Files (x86)\IObit Apps Toolbar\IE\7.4\iobitappsToolbarIE.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -
uRun: [Advanced SystemCare 6] "C:\Users\Ron\Desktop\Tools\Advanced SystemCare 6\ASCTray.exe" /AutoStart
uRun: [AOL Fast Start] "C:\Program Files (x86)\AOL Desktop 9.7\AOL.EXE" -b
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [SearchSettings] "C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{2498F96C-2791-4458-BF88-8F3F915CDDD7} : DHCPNameServer = 8.8.8.8
TCP: Interfaces\{6747E8CB-5CE4-4444-8920-B4C0F27CD19E} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{6747E8CB-5CE4-4444-8920-B4C0F27CD19E}\14364796F6E6475636 : DHCPNameServer = 192.168.0.1 207.244.64.140
TCP: Interfaces\{6747E8CB-5CE4-4444-8920-B4C0F27CD19E}\24750224F6E69647160235072796E67637 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{6747E8CB-5CE4-4444-8920-B4C0F27CD19E}\2656C6B696E6E2563373E2765756374737 : DHCPNameServer = 192.168.169.1
TCP: Interfaces\{6747E8CB-5CE4-4444-8920-B4C0F27CD19E}\7457563747F5143636563737 : DHCPNameServer = 69.25.1.1 69.25.1.33
TCP: Interfaces\{E6018FAC-FFA1-47A5-BB75-2544CC115EA4} : DHCPNameServer = 172.18.145.103 172.18.145.103
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [HPQuickWebProxy] c:\program files (x86)\hewlett-packard\hp quickweb\hpqwutils.exe
x64-Run: [HPOSD] c:\program files (x86)\hewlett-packard\hp on screen display\hposd.exe
x64-Run: [HP Quick Launch] c:\program files (x86)\hewlett-packard\hp quick launch\hpmsgsvc.exe
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {0CE7EBAF-157D-4111-9146-057CB2A4023E} - msiexec /fu {0CE7EBAF-157D-4111-9146-057CB2A4023E} /qn
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Ron\AppData\Roaming\Mozilla\Firefox\Profiles\6893yz50.default-1350989301105\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=198484&p=
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1202122.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_8_800_94.dll
FF - ExtSQL: 2013-06-20 23:56; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\coFFPlgn
FF - ExtSQL: 2013-07-31 13:24; {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}; C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
FF - ExtSQL: 2013-07-31 13:37; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\IPSFFPlgn
.
============= SERVICES / DRIVERS ===============
.
R0 SmartDefragDriver;SmartDefragDriver;C:\Windows\System32\drivers\SmartDefragDriver.sys [2013-6-20 17720]
R0 SMR322;Symantec SMR Utility Service 3.2.2;C:\Windows\System32\drivers\SMR322.SYS [2013-8-18 96856]
R1 HssDRV6;Hotspot Shield Routing Driver 6;C:\Windows\System32\drivers\hssdrv6.sys [2012-8-1 41704]
R2 AdvancedSystemCareService6;Advanced SystemCare Service 6;C:\Users\Ron\Desktop\Tools\Advanced SystemCare 6\ASCService.exe [2013-6-9 574272]
R2 Application Updater;Application Updater;C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe [2013-8-8 807800]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-8-19 260424]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-9-6 197536]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe [2013-6-13 144368]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-8-14 3291008]
R3 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [2013-7-16 1393240]
R3 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1404000.028\ccsetx64.sys [2013-6-13 169048]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-6-23 138912]
R3 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\Definitions\IPSDefs\20130813.001\IDSviA64.sys [2013-8-13 513184]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-8-26 317440]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-12-12 1860672]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-12-12 565352]
R3 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1404000.028\symds64.sys [2013-6-13 493656]
R3 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1404000.028\symefa64.sys [2013-6-13 1139800]
R3 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1404000.028\ironx64.sys [2013-6-13 224416]
R3 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1404000.028\symnets.sys [2013-6-13 433752]
R3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S2 !SASCORE;SAS Core Service;"G:\SASCORE64.EXE" --> G:\SASCORE64.EXE [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 DrvAgent64;DrvAgent64;C:\Windows\SysWOW64\drivers\DrvAgent64.SYS [2013-3-23 21712]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2012-3-26 22528]
S3 rcmirror;rcmirror;C:\Windows\System32\drivers\rcmirror.sys [2010-1-18 4608]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-10-28 19456]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2011-12-12 339048]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-10-28 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-10-28 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-28 1255736]
S4 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-12-12 13592]
S4 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-12-12 2425960]
S4 jhi_service;Intel(R) Identity Protection Technology Host Interface Service;C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe [2011-2-24 212944]
S4 PDFProFiltSrvPP;PDFProFiltSrvPP;C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [2010-3-9 144672]
S4 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-2-28 161384]
S4 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-12-12 2656280]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-08-18 13:04:37 96856 ----a-w- C:\Windows\System32\drivers\SMR322.SYS
2013-08-17 13:23:28 -------- d-----w- C:\Users\Ron\AppData\Roaming\SUPERAntiSpyware.com
2013-08-17 13:22:33 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2013-08-17 10:54:28 -------- d-----w- C:\Users\Ron\AppData\Local\avgchrome
2013-08-17 10:53:54 -------- d-----w- C:\ProgramData\BrowserDefender
2013-08-17 10:53:21 -------- d-----w- C:\ProgramData\Babylon
2013-08-17 10:43:22 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-08-15 04:01:15 -------- d-----w- C:\Windows\System32\MRT
2013-08-14 19:47:08 263576 ----a-w- C:\Program Files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
2013-08-14 15:11:04 4774272 ----a-w- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-08-14 15:11:04 4774272 ----a-w- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-08-14 11:01:23 -------- d-----w- C:\Users\Ron\AppData\Local\Adobe
2013-08-02 16:26:00 -------- d-----w- C:\Users\Ron\AppData\Local\{FF75C76D-9343-46B5-AA73-2CC3DE41D02A}
2013-08-01 20:46:03 -------- d-----w- C:\Users\Ron\AppData\Local\{BA3DCF04-3AA4-4147-917D-9F3619B81693}
2013-08-01 20:46:03 -------- d-----w- C:\Users\Ron\AppData\Local\{666DC279-9F55-4088-9B33-50F69D883AFD}
2013-08-01 20:44:01 -------- d-----w- C:\Users\Ron\AppData\Roaming\Windows Live Writer
2013-08-01 20:44:01 -------- d-----w- C:\Users\Ron\AppData\Local\Windows Live Writer
.
==================== Find3M ====================
.
2013-07-16 07:29:36 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-16 07:29:36 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-07-08 19:00:24 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-08 19:00:23 867240 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-07-08 19:00:23 789416 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-06-17 21:56:44 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-06-11 23:43:37 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-06-11 23:43:00 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-06-11 23:42:58 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-06-11 23:42:58 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-06-11 23:26:20 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-06-11 23:25:16 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-06-11 23:25:13 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-06-11 23:25:13 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-06-11 22:51:45 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-06-11 22:50:58 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-06-07 03:22:18 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-06-07 02:37:52 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-06-05 03:34:27 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-06-04 06:00:13 624128 ----a-w- C:\Windows\System32\qedit.dll
2013-06-04 04:53:07 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2013-05-23 05:25:28 1139800 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symefa64.sys
2013-05-22 22:49:32 32600 ----a-w- C:\Windows\System32\SmartDefragBootTime.exe
2013-05-22 22:49:32 17720 ----a-w- C:\Windows\System32\drivers\SmartDefragDriver.sys
2013-05-21 05:02:00 493656 ----a-w- C:\Windows\System32\drivers\NISx64\1404000.028\symds64.sys
.
============= FINISH: 11:39:27.58 ===============
 

Attachments

·
Registered
Joined
·
2,322 Posts
Hi and Welcome!!

My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
  • Please be sure to subscribe to the topic if you have not already done so.
IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.


Having said that....
Let's get going!!
----------

AdwCleaner

Please download AdwCleaner by Xplode onto your desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • A logfile will automatically open after the scan has finished.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[R1].txt as well.
----------

Please download TDSSKiller
  • Double click TDSSKiller.exe
  • Press Start Scan but do nothing else as we are just looking for what is there.
  • If Malicious objects are found, select Skip by changing the Cure dropdown in the upper right.
  • Attach the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)
----------
 

·
Registered
Joined
·
2,322 Posts
Good job!!

ComboFix

Download Combofix from either of the links below, and save it to your desktop.
Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**
If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.


--------------------------------------------------------------------

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

--------------------------------------------------------------------

Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt for further review.
 

·
Registered
Joined
·
31 Posts
Thanks again

ComboFix 13-08-19.02 - Ron 08/19/2013 17:07:48.4.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.2550 [GMT -4:00]
Running from: c:\users\Ron\Downloads\ComboFix.exe
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-07-19 to 2013-08-19 )))))))))))))))))))))))))))))))
.
.
2013-08-19 21:12 . 2013-08-19 21:12 -------- d-----w- c:\users\Public\AppData\Local\temp
2013-08-19 21:12 . 2013-08-19 21:12 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-08-19 21:12 . 2013-08-19 21:12 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2013-08-19 14:46 . 2013-08-19 14:46 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-08-19 14:46 . 2013-08-19 14:46 -------- d-----w- c:\program files\iTunes
2013-08-19 14:46 . 2013-08-19 14:46 -------- d-----w- c:\program files (x86)\iTunes
2013-08-19 14:46 . 2013-08-19 14:46 -------- d-----w- c:\program files\iPod
2013-08-19 01:39 . 2013-08-19 01:39 -------- d-----w- c:\programdata\Viewpoint
2013-08-19 01:39 . 2013-08-19 01:39 -------- d-----w- c:\program files (x86)\Viewpoint
2013-08-19 01:25 . 2013-08-19 01:25 174 ----a-w- c:\windows\DeleteOnReboot.bat
2013-08-18 13:01 . 2013-06-15 04:32 39936 ----a-w- c:\windows\system32\drivers\tssecsrv.sys
2013-08-18 13:01 . 2013-07-06 06:03 1910208 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-08-17 13:23 . 2013-08-17 13:23 -------- d-----w- c:\users\Ron\AppData\Roaming\SUPERAntiSpyware.com
2013-08-17 13:22 . 2013-08-17 13:22 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2013-08-17 10:54 . 2013-08-17 10:54 -------- d-----w- c:\users\Ron\AppData\Local\avgchrome
2013-08-17 10:43 . 2013-08-17 10:43 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-08-15 04:01 . 2013-08-19 04:02 -------- d-----w- c:\windows\system32\MRT
2013-08-14 19:47 . 2013-08-18 15:45 262552 ----a-w- c:\program files (x86)\Mozilla Firefox\browser\components\browsercomps.dll
2013-08-14 15:11 . 2013-08-14 15:11 4774272 ----a-w- c:\program files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-08-14 15:11 . 2013-08-14 15:11 4774272 ----a-w- c:\program files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2013-08-14 11:01 . 2013-08-14 11:01 -------- d-----w- c:\users\Ron\AppData\Local\Adobe
2013-08-01 20:44 . 2013-08-01 20:44 -------- d-----w- c:\users\Ron\AppData\Local\Windows Live Writer
2013-08-01 20:44 . 2013-08-01 20:44 -------- d-----w- c:\users\Ron\AppData\Roaming\Windows Live Writer
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-08-19 04:01 . 2012-09-07 20:20 78161360 ----a-w- c:\windows\system32\MRT.exe
2013-07-16 07:29 . 2013-06-23 19:49 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-07-16 07:29 . 2013-06-23 19:49 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-07-08 19:00 . 2013-07-08 19:00 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-07-08 19:00 . 2012-10-18 17:18 867240 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-07-08 19:00 . 2012-10-18 17:18 789416 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-06-17 21:56 . 2011-12-12 08:39 177312 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2013-06-05 03:34 . 2013-07-11 06:43 3153920 ----a-w- c:\windows\system32\win32k.sys
2013-06-04 06:00 . 2013-07-11 06:43 624128 ----a-w- c:\windows\system32\qedit.dll
2013-06-04 04:53 . 2013-07-11 06:43 509440 ----a-w- c:\windows\SysWow64\qedit.dll
2013-05-23 05:25 . 2013-06-14 00:02 1139800 ----a-w- c:\windows\system32\drivers\NISx64\1404000.028\symefa64.sys
2013-05-22 22:49 . 2013-06-20 17:53 32600 ----a-w- c:\windows\system32\SmartDefragBootTime.exe
2013-05-22 22:49 . 2013-06-20 17:53 17720 ----a-w- c:\windows\system32\drivers\SmartDefragDriver.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Advanced SystemCare 6"="c:\users\Ron\Desktop\Tools\Advanced SystemCare 6\ASCTray.exe" [2013-04-19 491840]
"AOL Fast Start"="c:\program files (x86)\AOL Desktop 9.7\AOL.EXE" [2013-04-18 72760]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-08-16 152392]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0SmartDefragBootTime.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36.sys]
@=""
.
R2 !SASCORE;SAS Core Service;g:\sascore64.exe;g:\SASCORE64.EXE [x]
R2 AdvancedSystemCareService6;Advanced SystemCare Service 6;c:\users\Ron\Desktop\Tools\Advanced SystemCare 6\ASCService.exe;c:\users\Ron\Desktop\Tools\Advanced SystemCare 6\ASCService.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe;c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe [x]
R3 DrvAgent64;DrvAgent64;c:\windows\SysWOW64\Drivers\DrvAgent64.SYS;c:\windows\SysWOW64\Drivers\DrvAgent64.SYS [x]
R3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\DRIVERS\netaapl64.sys;c:\windows\SYSNATIVE\DRIVERS\netaapl64.sys [x]
R3 rcmirror;rcmirror;c:\windows\system32\DRIVERS\rcmirror.sys;c:\windows\SYSNATIVE\DRIVERS\rcmirror.sys [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsPStor.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe;c:\program files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [x]
R4 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [x]
R4 jhi_service;Intel(R) Identity Protection Technology Host Interface Service;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe;c:\program files (x86)\Intel\Services\IPT\jhi_service.exe [x]
R4 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe;c:\program files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [x]
R4 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R4 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 SmartDefragDriver;SmartDefragDriver;c:\windows\System32\Drivers\SmartDefragDriver.sys;c:\windows\SYSNATIVE\Drivers\SmartDefragDriver.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1404000.028\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1404000.028\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1404000.028\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1404000.028\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\Definitions\BASHDefs\20130715.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [x]
S1 ccSet_NIS;Norton Internet Security Settings Manager;c:\windows\system32\drivers\NISx64\1404000.028\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NISx64\1404000.028\ccSetx64.sys [x]
S1 HssDRV6;Hotspot Shield Routing Driver 6;c:\windows\system32\DRIVERS\hssdrv6.sys;c:\windows\SYSNATIVE\DRIVERS\hssdrv6.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\Definitions\IPSDefs\20130813.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\Definitions\IPSDefs\20130813.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1404000.028\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NISx64\1404000.028\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1404000.028\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NISx64\1404000.028\SYMNETS.SYS [x]
S2 FPLService;TrueSuiteService;c:\program files (x86)\HP SimplePass 2011\TrueSuiteService.exe;c:\program files (x86)\HP SimplePass 2011\TrueSuiteService.exe [x]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [x]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [x]
S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [x]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe;c:\program files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe [x]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys;c:\windows\SYSNATIVE\DRIVERS\netr28x.sys [x]
S3 Point64;Microsoft Mouse and Keyboard Center Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\DRIVERS\WSDScan.sys;c:\windows\SYSNATIVE\DRIVERS\WSDScan.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-08-14 19:42 1173456 ----a-w- c:\program files (x86)\Google\Chrome\Application\28.0.1500.95\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-08-19 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-06-23 07:29]
.
2013-08-19 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-08-14 19:40]
.
2013-08-19 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-08-14 19:40]
.
2013-07-31 c:\windows\Tasks\HPCeeScheduleForRon.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 11:43]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"HPQuickWebProxy"="c:\program files (x86)\hewlett-packard\hp quickweb\hpqwutils.exe" [2011-10-08 169528]
"HPOSD"="c:\program files (x86)\hewlett-packard\hp on screen display\hposd.exe" [2011-08-19 379960]
"HP Quick Launch"="c:\program files (x86)\hewlett-packard\hp quick launch\hpmsgsvc.exe" [2012-03-05 578944]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://search.yahoo.com?type=198484&fr=spigot-yhp-ie
uInternet Settings,ProxyOverride = 127.0.0.1;localhost;10.*;192.168.*;127.0.0.1:895;127.0.0.1:896
IE: Add to Evernote 4.0 - c:\program files (x86)\Evernote\Evernote\EvernoteIE.dll/204
Trusted Zone: yahoo.com\search
TCP: DhcpNameServer = 192.168.2.1
FF - ProfilePath - c:\users\Ron\AppData\Roaming\Mozilla\Firefox\Profiles\6893yz50.default-1350989301105\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=198484&p=
FF - ExtSQL: 2013-06-20 23:56; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\coFFPlgn
FF - ExtSQL: 2013-07-31 13:24; {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}; c:\program files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
FF - ExtSQL: 2013-07-31 13:37; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.1.2\IPSFFPlgn
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-08-19 17:14:16
ComboFix-quarantined-files.txt 2013-08-19 21:14
ComboFix2.txt 2013-08-19 20:32
.
Pre-Run: 421,614,743,552 bytes free
Post-Run: 421,551,497,216 bytes free
.
- - End Of File - - FD5DEA03EE139C7260FEE1CBDF5C8D25
 

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Oh....before we continue, are you aware your system is set to run through a proxy server? Do you use this computer to connect to work/school??
 

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Discussion Starter #7
Thank you again

I use all my computers for home use and traveling. My daughter uses them for school on occasions. Should I be concerned?
 

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No....no need to be concerned, but I am going to remove those connections. If you need to reset them later after we finish that is fine, but for the time being I am going to remove them.

ComboFix
  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    ClearJavaCache::

    DDS::
    uStart Page = hxxp://search.yahoo.com?type=198484&fr=spigot-yhp-ie
    uInternet Settings,ProxyOverride = 127.0.0.1;localhost;10.*;192.168.*;127.0.0.1:895;127.0.0.1:896

    File::
    c:\users\Ron\Desktop\Tools\Advanced SystemCare 6\ASCTray.exe
    c:\users\Ron\Desktop\Tools\Advanced SystemCare 6\ASCService.exe

    Folder::
    c:\programdata\Viewpoint
    c:\program files (x86)\Viewpoint

    Registry::
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Advanced SystemCare 6"=-

    Driver::
    AdvancedSystemCareService6
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.


  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
----------


Post the new ComboFix log and then let me know how your system is running.
 

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That is looking better in the log you provided. What are the messages that you are receiving? Are you able to post a screenshot of one?
 

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Still with me?
 

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Let's continue...

Please download Malwarebytes Anti-Malware to your desktop.

  • Right-click and Run as Administrator mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan as shown below.


  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.

The log can also be found here:

Windows 2000 & Windows XP:
C:\Documents and Settings\<USERNAME>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Windows Vista & Win7:
C:\Users\<USERNAME>\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs
----------

ESET Online Scanner

Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator
  • Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
  • Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
  • Close the ESET online scan, and let me know how things are now.
----------
 

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Let's try a different online scanner.

Do an online scan with BitDefender QuickScan.
Please be patient as scanning may take some time. If you have problem running the scan, you might want to disable any real time protection that you have.
  • Click here to go to BitDefender QuickScan page.
  • For Firefox users:
    • Click on Free Scan Now. You will be prompted to install a plug-in. Please Allow. In case you get stuck, please refresh the page to try again.
    • A Software Installation window will appear. Click Install Now and the plugin will be installed as an Add-on.
    • Restart Firefox when done. Go back to the BitDefender QuickScan page again and click on Free Scan Now and proceed accordingly.
  • For Internet Explorer users:
    • Click on Free Scan Now. You will be prompted to install an ActiveX control. Please install.
    • The page will refresh. Click on Free Scan Now again and proceed accordingly.
  • When scan has completed, click on View report and a Notepad log shall open.
  • If there are any infections found, you will get a warning and the link to the report will be displayed as the number of infections. Click on it.
  • Post back the contents of this report. It can also be found at C:\Documents and Settings\<username>\Application Data\QuickScan, <username> is the Windows log-in name.
 

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