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What is the excact peoblem with the laptop????
any error messages. what program are you running when it freezes????


To a system recover on any Dell do the following step.
First if you bot the system after sept 2004 you will have the option to do a sys recovery.

On boot before post press the following
either tap both ctrl+f11 keys together, or hold in the ctrl key and tap f11 key. either way it will work
This should help if you don't have the onboard image recovery then you will have to do a full format reinstall of your O.S
 
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