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Discussion Starter · #1 ·
Hi -

Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
Internet Explorer 6.0.2900.2180
Computer Name GYPSY-7367ABDC9
User Name Gypsy
Logon Domain GYPSY-7367ABDC9

Motherboard
CPU Type Unknown, 2533 MHz (4.75 x 533)
Motherboard Name Dell Computer Corporation Dell DE051
Motherboard Chipset Intel Springdale-G i865G(V)
System Memory 253 MB (DDR SDRAM)
BIOS Type Phoenix (08/15/05)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter NVIDIA GeForce4 MX 4000 (Microsoft Corporation) (128 MB)
3D Accelerator Intel Extreme Graphics 2
3D Accelerator nVIDIA GeForce4 MX 4000
Monitor Plug and Play Monitor [NoDB] (FAIU3C161855U)

Multimedia
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller

Storage
Disk Drive USB Flash Memory USB Device
Disk Drive WDC WD800BB-75JHC0
Optical Drive TSSTcorp CDRWDVD TS-H492C

Partitions
C: (NTFS) 73037 MB (68716 MB free)

Input
Keyboard HID Keyboard Device
Mouse Microsoft USB Wheel Mouse Optical

Network
Primary IP Address 192.168.1.65
Primary MAC Address 00-60-B3-C8-9B-23
Network Adapter 2Wire 802.11g USB Wireless LAN Card (192.168.1.65)

Peripherals
USB Device 2Wire 802.11g USB Wireless LAN Card
USB Device Microsoft USB Wheel Mouse Optical
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
My hugs grant wishes so if you solve my problem and get me my driver, I'll give you a hug - Thanks TSF!

Summary:
Audio Adapter Intel 82801EB ICH5 - AC'97 Audio Controller
Motherboard Name Dell Computer Corporation Dell DE051
 

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Oh ok... if you have previously installed other audio drivers, I suggest you uninstall this device first. Also remove them from ADD/REMOVE programs as some might have installed a related program in there. Reboot and install the driver from intel.

Also refer to this instruction: http://download.intel.com/design/motherbd/rc/adi_release_notes.pdf

I have serious doubts if the driver would not work as they are for Intel 82801EB ICH5 chipset and i865G motherboard.

Anyhow if the intel drivers do not work after doing everything above, then give complete PC brand/model and include Device Instance ID of the device in question (right click on the device in question and select Properties | Details tab).

EDIT:
I checked all the image links you posted and yes, it should not be REALTEK that is why you need to uninstall the Realtek audio driver and any Realtek related programs before you install the driver from intel. The driver from intel is for SoundMax.... which after checking one of the images that you linked containing Device instance ID information, I can say that they are an exact match.

However I also see the image below (one of which you have linked) and I do not understand how this one fits in this thread.... please enlighten me as I may have missed something.

 

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Discussion Starter · #11 ·
I found out I had two "drivers" installed, I uninstalled them both with Revo Uninstaller - completely wiping them from my PC.

Now what?

Check about to see the Device instance ID - I posted a crapton of pictures.
 

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Discussion Starter · #13 ·

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No harm done... :grin: I thought that was your subtle way of telling me and the others that you are overloaded with TSF work :laugh:.

Did you read the instructions (link to a PDF document in my last post)? It says there to uninstall other audio controller drivers (in your case, REALTEK). Do this both in Device Manager and in ADD/REMOVE programs. If you have done this already then reboot and install the driver from intel website.
 

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Discussion Starter · #17 ·
I did uninstall using Revo - how do I uninstall using device manager? also, I got stuck at step 2 on page 3 of that PDF - I don't get where I go.

I'm sorry, It's 2Am and I've been building this computer all day and installing Os after Os, and this is really frustrating me right now since I usually know what to do.. I'm just really tired. Thanks for your help, Trigger.
 

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Taken from PDF file... (I added some needed info/instructions in GREEN text).

====================================

INSTALLATION AND REMOVAL INSTRUCTIONS

Installation or Update of Analog Devices SoundMAX 4.0

NOTE: Remove any previously installed driver using the instructions
in the next section.

From the task bar, click on Start -> Run.

  1. In the Run dialog box, type X:\path\setup,
    where X:\path is the full path to the root of the installation media. Extract the files first in a folder Example: C:\Documents and Settings\TSF\Desktop\audio driver\setup.exe
  2. When upgrading or reinstalling, a dialog will appear. Select Reinstall and press Next.
  3. Click on the OK button or press the ENTER key.
  4. Click on the Next and OK prompts as they appear. "Hardware Installation" dialog box may appear in the case of unsigned driver releases when the valid driver security catalog file is not included in the install set. The dialog box is warning that SoundMAX software has not passed Windows Logo testing. Press "Continue Anyway" to install unsigned driver.
  5. Reboot the system to complete the installation.

Or to make this simple... just extract the files and double click on SETUP.EXE
 
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