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I constantly get an Data Execution Prevention telling me that it will close Windows Explorer, and it does when I click on close message. And it also doesn´t allow me to open any folder even control panel, saying there has been an aplication error with explorer.exe, and something about the memory couldn´t be written or something like that.(my windows is in spanish, so it´s not that easy to translate it all, sorry)

I ran my antivirus, regclean, easyclean, regsupreme pro, and hijackthis gave me this log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:32:47, on 26/09/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Archivos de programa\ATK Hotkey\ASLDRSrv.exe
C:\Archivos de programa\ATK Hotkey\Hcontrol.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\ATK Hotkey\ATKOSD.exe
C:\Archivos de programa\Archivos comunes\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Archivos de programa\Eset\nod32krn.exe
C:\WINDOWS\system32\svchost.exe
C:\Archivos de programa\Eset\nod32kui.exe
C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Archivos de programa\Java\jre1.6.0_02\bin\jusched.exe
C:\Archivos de programa\iTunes\iTunesHelper.exe
C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe
C:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exe
C:\Archivos de programa\iPod\bin\iPodService.exe
C:\Archivos de programa\Opera\Opera.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\username\Mis documentos\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O1 - Hosts: 189.180.71.143 www.banamex.com
O1 - Hosts: 189.180.71.143 boveda.banamex.com
O1 - Hosts: 189.180.71.143 boveda.banamex.com.mx
O1 - Hosts: 189.180.71.143 www.boveda.banamex.com
O1 - Hosts: 189.180.71.143 www.boveda.banamex.com.mx
O1 - Hosts: 189.180.71.143 bancanetempresarial.banamex.com.mx
O1 - Hosts: 189.180.71.143 www.bancanetempresarial.banamex.com.mx
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Archivos de programa\FlashGet\jccatch.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Archivos de programa\FlashGet\getflash.dll
O4 - HKLM\..\Run: [nod32kui] "C:\Archivos de programa\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [SynTPEnh] C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Archivos de programa\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\K-Lite Codec Pack\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Archivos de programa\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Archivos de programa\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Archivos de programa\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Inicio rápido de Adobe Reader.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Descargar con Fl&ashGet - C:\Archivos de programa\FlashGet\jc_link.htm
O8 - Extra context menu item: &Descargar todo con Flas&hGet - C:\Archivos de programa\FlashGet\jc_all.htm
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Archivos de programa\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Archivos de programa\FlashGet\FlashGet.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{16C05485-4EE9-4704-9BDC-E7A69611F3A1}: NameServer = 200.45.0.115,200.10.122.10
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Archivos de programa\Archivos comunes\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Archivos de programa\ATK Hotkey\ASLDRSrv.exe
O23 - Service: Servicio del iPod (iPod Service) - Apple Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Archivos de programa\Eset\nod32krn.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 5622 bytes


----------------------------------------------------------
Please help me with this problem, I can´t even do a back up of my hard drive.
 

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Security Team , Visiting Fellow , Expert Analyst
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386 Posts
Hi and welcome,

If you still need help please post the logs from this app:

Download Deckard's System Scanner to your Desktop.:

http://www.techsupportforum.com/sectools/Deckard/dss.exe
http://deckard.geekstogo.com/dss.exe

Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, a text file will open - Main.txt
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of Main.txt here.
A folder, C:\Deckard\System Scanner, will also open. In it will be another text file, Extra.txt.
Please attach Extra.txt to your post.

Note: some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so.

To attach a file to a new post, simply
Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:

C:\Deckard\System Scanner\Extra.txt

Click Upload.

What DSS will do:
--create a new System Restore point in Windows XP and Vista.
--clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
--check some important areas of your system and produce a report for your analyst to review.
--System Scanner automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Let me know if anything has changed.

Thanks :)

ps. Regarding registry cleaners:
I don't recommend using registry cleaners.
Then can and have been dangerous.
Many don't make proper backups and the backups they do make are totally useless if you can't boot if it "fixed" something it should not have.
Unless one can go through each & every entry flagged as bad/corrupted & understand exactly why then pick out the ones that should be fixed... (most people can't) I don't recommend it.

I speak from experience cus I lost 2 machines from reg cleaners and I consider myself well versed in the windows registry.
 
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