Tech Support Forum banner

D-Link DI 514 Wireless Router dropping packets

3822 Views 5 Replies 3 Participants Last post by  johnwill
I've tried this with a Mac and PC's and the router always experiences packet loss and signal drops, from anything like streaming music to just web surfing. The signal holds for a few seconds and then interruptions.

I've upgraded to the latest firmware, reset to factory default, tried changing the channel, unpublish the SSID, allowing only the MAC address of the computers, default settings, WPA, basically every variation I can think of. This problem has happened at 2 places I've lived in. Now using Time Warner, freshly installed cable modem. Everything streams/works perfectly when connected via the Ethernet cable.

I enabled the debug logs and I constantly see variations of these Drop ___ packets.

Drop ICMP packet from WAN 74.73.x.x:0 Rule: Default deny
Drop TCP packet from WAN 74.73.x.x:60761 Rule: Default deny
Drop UDP packet from WAN 74.73.x.x:45537 Rule: Default

Is it time to replace it? This suggestion says to try a UPS, which is about the only thing I haven't done.

I guess I can also try lowering the MTU value per this thread.
Not open for further replies.
1 - 6 of 6 Posts
Hello and Welcome to TSF!

Is this a wired and wireless connection issue? or both?

How's your connection if you have it connected directly to the Modem? It can be your Modem or ISP?
ONLY a wireless issue. Everything works perfect with just the cable modem. It also works fine when I plug into the DI port.
From the problematic wireless computer pls. run Xirrus Wi-Fi Inspector
Here's a more detail guide => Double click on the xirrus icon on your desktop of if you have one running in a corner, just click on it. Tap the Printscreen key on your keyboard, open up Paint then choose Edit from the Menu and select Paste, then SAVE it. Upload and attached it here, click on Go Advanced and locate Manage Attachments Tab and attached the file.
Is this what you asked for?


See less See more
Change your router's channel to channel 1, you have a strong channel on 10 that's probably stepping on your network.
1 - 6 of 6 Posts
Not open for further replies.