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Hey guys, I am new here and I have a rather annoying problem with my laptop.
Everytime I try to put in a Music cd/dvd it cannot read it, it says 'insert disk' so i put in a blank one cause i needed to copy something on it and it still wont read it. i have restarted the computer and tired to find out whats wrong, but i always come empty handed.
For some stange reason I am getting a feeling that those drives were removed. Can anyone please help me how to fix it???

-Seek
 

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Have you tried cleaning the laser assembly? If your OS still sees the drive then it may just be having trouble reading.
 
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is the drive real old ? older drives might have a trouble reading recorded cd's.
 

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Seek said:
Hey guys, I am new here and I have a rather annoying problem with my laptop.
Everytime I try to put in a Music cd/dvd it cannot read it, it says 'insert disk' so i put in a blank one cause i needed to copy something on it and it still wont read it. i have restarted the computer and tired to find out whats wrong, but i always come empty handed.
For some stange reason I am getting a feeling that those drives were removed. Can anyone please help me how to fix it???

-Seek


Try this

First try to boot from your xp cd. If it fails to boot from the cd then your drive is screwed. If it does boot from the XP cd then ONLY try the following


Click Start.
Click Run.
The Run dialogue box appears.
Type devmgmt.msc in the run dialogue box and click OK.
Click on the plus sign next to DVD/CD ROM Drives.
Locate your DVD/CD ROM drive in the list of devices.
Verify the type of drive in your computer and that the type of media you are using is supported by the drive. Use the table below to determine the supported media types.
DVD+/-RW Read CD or DVD media, write DVD+RW, DVD-RW, DVD+R, DVD-R, CD-R, CD-RW media.
CD-RW/DVD Combination Drive To read CD or DVD media, and write CD media.
DVD-ROM Drive To read CD or DVD media.
CD-RW Drive To read and write CD media.
CD-ROM DRIVE To read CD media.

Try cd drive now before trying the next step


Click the Start button, right-click My Computer, and click Manage.
The Computer Management window appears.
Click Device Manager.
Click the (+) plus IDE controllers section.
Double-click the appropriate IDE channel.
The IDE Channel Properties window appears.
Under the Advanced Settings tab, verify that the transfer mode is set to DMA if available.
Click the OK button to save the change. At this point, you may need to restart for the change to become active.

Check to see if the drive will work in safe mode. I it still does not work Update the firmware for the optical drive.

Try cd drive now before trying the next step

Click the Start button, click Run.
In the Open box, type Regedit, and then click OK.
Click the plus sign (+) next to HKEY_LOCAL_MACHINE.
When you click the plus sign (+) next to a folder, it will expand displaying the folders it contains in the left-hand pane of the Registry Editor. When a folder is highlighted, its contents will be displayed in the right-hand pane of the Registry Editor.

Click the plus sign (+) next to SYSTEM.
Click the plus sign (+) next to CurrentControlSet.
Click the plus sign (+) next to Control.
Click the plus sign (+) next to Class.
Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
On the right side of the window, click UpperFilters.
Click Edit on the menu bar.
Click Delete, and then click OK.
On the right side of the window, click LowerFilters.
Click Edit on the menu bar.
Click Delete, and then click OK.
Click File, and then click Exit.
Restart the computer normally.


If all these steps fail then you will need to replace your drive.


Hope this helps you
 
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