Do you have MS Office? I know you dont like Access but there is a good contact mamagement template in there which will basically keep track of customers. Its already created for you so its just a matter of entering names and details.
I've looked through hundreds of database programs for a similar thing and none were really impressive.
I used to use quickbooks and found it very easy to learn.
The biggest problem with using Excel for database functions is maintaining data integrity. It's very very easy to sort one part of a spreadsheet and leave out another part. Once you've done that, your record lines are broken. If you catch yourself quickly enough, you can Undo back to before you sorted, but if you've saved, too bad.
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