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Discussion Starter · #1 ·
Dear all,

all of a sudden my laptop started to give a critical error every time I click in the start menu button. I tried different solutions to solve the issue (disk check, disk scan, stop and start services, uninstaling dropbox) but none of them solved my issue.

My notebook is practically inoperable. Do you have some idea on what else should I do to solve this?

I will be deeply grateful.

Cheers,
Daniel.
 

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Restart the computer and press F8. In the Advanced Boot menu, choose Safe Mode with Networking. In Safe Mode Does the same error happen?
Do a System Restore to a time before this happened.
If that doesn't work but you can access the Search bar, type CMD, Right click the CMD results and Run As Administrator.
If you can't then press CTRL+ALT+Del start the Task Manager, go to File/New Task (Run) and type CMD. In the command prompt type SFC /scannow and press enter. This will replace any missing system files.
 

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Discussion Starter · #4 ·
Hi guys, I just can't access my start button and the start menu. All the times I click on it, a message appears informing there was a critical error and asking me to log off and log on again to restore everything up. The thing is that when I do this, nothing changes. I already did the CMD codes running as administrator and the same thing on safe mode booting. Nothing happens. I also tried to make a restoring point. It did not worked...
 

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You do not want to make a restore point, you want to do a System Restore to a time before this happened.
Go to Start/Search and type CMD, right click the CMD results and Run As Administrator. In the Elevated Command Prompt, Enable the Hidden Administrator Account. Log out as you and login as the Hidden Admin. If that works and you do not get any errors, then your user profile is corrupted. go to Control Panel/User Accounts and create a new user profile and save all of your user files to the new User account and use that account instead.
Be sure to Hide the Administrator account when done.
 

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I have a recurring problem occasionally where my Windows 10 start button doesn't respond. I restart my computer and while it is restarting I press Control + Shift and it returns normally. And I don't know if this will help but worth a try.
 
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