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Hi, I am hoping someone will be able to help, I was moving a load of Go Pro video files (MP4) from my documents to a separate hard drive. Unfortunately I accidentally disconnected the hard drive half way through, and because I cut and paste the original files they had deleted from the original location. I managed to download software to recover some of these files, but now they are corrupt and will not open. I am not sure what else I can do! Any help or adv ice would be greatly appreciated!

Thanks,
Laura
 

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Team Manager, Microsoft Support
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What recovery tool did you use? No need to tell you you should have copied (or X copied) then deleted later.
 

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What recovery tool did you use? No need to tell you you should have copied (or X copied) then deleted later.
I know! I was so annoyed at myself afterwards. I tried a few of them, I think the last one that worked was 'recoverit'
 

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Team Manager, Microsoft Support
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Do you have a backup of the files? If so, no problem. Without knowing they might even be on One Drive.
 

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No other backups?
 
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