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Discussion Starter · #1 · (Edited)
Hello People,
i recently formatted my pc to win xp just to get smoother experience than vista.

But, after i installed my display drivers, i started getting BSOD :angry:

The computer doesn't crash when it runs on default generic driver but then i cannot play any game. I went to the acer support site to download the display drivers and the error still persists.

So, i downloaded bluescreen viewer to look at the dump files and i saw that for all of them the main cause was ntoskrnl.exe


So, please i need help because i cannot use my computer because of this problem.


Oh, also this is wat is written in the dump file:

==================================================
Dump File : Mini112315-01.dmp
Crash Time : 11/23/2015 8:16:42 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x80522800
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b800
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6419 (xpsp_sp3_qfe.130704-0421)
Processor : 32-bit
Crash Address : ntoskrnl.exe+4b800
Stack Address 1 : ntoskrnl.exe+4bd2a
Stack Address 2 : ntoskrnl.exe+3dc84
Stack Address 3 : ntoskrnl.exe+3f683
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini112315-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
Dump File Time : 11/23/2015 8:17:19 PM
==================================================
 

· Global Moderator
Using Google to solve problems
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It is the video card driver that is the problem. Do you have a separate Video card or are you plugging your monitor into the onboard VGA?
If a separate video card, what is the make and model of the Video card?
What model # Acer computer do you have?
For further help, follow these instructions http://www.techsupportforum.com/for...ions-windows-10-8-1-8-7-and-vista-452654.html and post in that section of the forum. Even though it doesn't say XP, it will still work.
 

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Discussion Starter · #3 ·
It is the video card driver that is the problem. Do you have a separate Video card or are you plugging your monitor into the onboard VGA?
If a separate video card, what is the make and model of the Video card?
What model # Acer computer do you have?
For further help, follow these instructions http://www.techsupportforum.com/for...ions-windows-10-8-1-8-7-and-vista-452654.html and post in that section of the forum. Even though it doesn't say XP, it will still work.
My model is acer extensa 5620
and my graphics driver is Mobile Intel 965 express chipset family
 

· Global Moderator
Using Google to solve problems
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45,015 Posts
Download the video driver from the Acer web site for your model
VGA Intel VGA Driver 6.14.10.4837 16.4 MB 2008/12/12 Download
If you continue to have problems, please click on the link in post #2, do those things and post in that section of the forum and not here please.
 
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