[Brettcm]

Hello

a few days ago there was a national outage for Telecom in New Zealand
after the outage finished I am still having problems with my connection.
I've rung my isp and they say that broadband is connected and there is
something wrong on my side. I have a dlink-504g btw

the problem I'm getting is in my ipconfig its saying media disabled.

I've been trying to fix the problem so far this is what i've done.

I un and then re-plugged my 504g.

I tried repairing the connection and typing ipconfig/release and ipconfig/renew in the cmd prompt.

I tried disabling and re-enabling my connection.

I did a pinhole reset then re-entered all my details.

I tried pinging google and I get host unreachable.

I checked in device management to see if there were any problems, I could see none.

last of all I tried yelling at it... this did no help :biggrinje

I'm not sure why it shouldn't connect after the outage as it was working fine before.
I can connect to my gf's computer which is on the network but she
can't connect to the internet either.

attached is a pntscrn of ipconfig/all and my dlink console, when I hit
connect nothing happens and also my network activity it seems to be
sending but not receiving.

Thanks heaps for your help I'm at an internet cafe atm hopefully I have given you guys enough to go on.

 

[Brettcm]

Oh by the way I was supposed to mention that on the 504g the adsl light and the power light is constantly on whereas the status light is flashing. I read in the dsl-504g manual that the status light is supposed to flash.

 

[johnwill]

Your WAN status says disconnected, this is either the modem or the ISP. Time to call them back and beat on them, because that device is NOT connected.

 

[Brettcm]

Thanks for the advice I rung them back and after going through all of
there normal tech suport stuff such as reseting blah blah blah they told me
the outage was still in effect.

I went back to the net cafe and checked there website and it says the
outage has finished, so he was lying I called back again and got someone
competent who was able to fix my problem.

It turns out there was something wrong on there end not mine...

 

[johnwill]

Yep, that's what it looked like from here. :smile: