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Welcome to TSF. :wave:

You probably have to install the sound driver.
What brand/model is the computer?

If you don't know:
Download and run Everest.
That program will produce a list of what's inside your computer.
In Everest press the "Report" menu - then "Quick report - All pages > Plain text.
Save the report. Please post back, with that report as an attachment.

How to post an attachment.
 
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