Please also see attachment
Computer very slow
I am not sure how this work please help
I have a Windows XP Pro SP 3 and in my error log there's a error reading
View attachment Attach.zip
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by BELINDA1 at 9:42:53.01 on Tue 04/05/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2012.1262 [GMT 2:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
FW: eScan Internet Security for Windows *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\system32\mfevtps.exe
C:\PROGRA~1\COMMON~1\MICROW~1\Agent\MWASER.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\MICROW~1\Agent\MWAgent.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\iBurst Dashboard V2\DashboardLauncher.exe
C:\Program Files\iBurst Terminal\iBurst_Terminal_UTL.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\BELINDA1\Desktop\dds.com
.
============== Pseudo HJT Report ===============
.
mStart Page = hxxp://home.sweetim.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dashbo~1.lnk - c:\windows\installer\{797e599d-f9f7-4ca9-8323-79ba07e20cfd}\Icon797E599D.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\iburst~1.lnk - c:\program files\iburst terminal\iBurst_Terminal_UTL.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pcopti~1\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: {C98FA9F4-82EE-441E-92F6-E9C4030FD525} = 196.2.97.124 196.46.70.10
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
============= SERVICES / DRIVERS ===============
.
R0 BtHidBus;Bluetooth HID Bus Service;c:\windows\system32\drivers\BtHidBus.sys [2009-9-24 19592]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-4-30 340592]
R2 McAfeeEngineService;McAfee Engine Service;c:\program files\mcafee\virusscan enterprise\EngineServer.exe [2008-9-29 19456]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-3-14 103744]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2008-9-29 143088]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2008-9-29 62800]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-4-30 67904]
R3 iBurstu;iBurst Terminal;c:\windows\system32\drivers\iBurstu.sys [2010-6-2 37362]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-4-30 90360]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-4-30 42424]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-8-6 135664]
S2 ousbehci;OrangeWare USB Enhanced Host Controller Service;c:\windows\system32\drivers\ousbehci.sys [2010-5-17 44928]
S2 TPCDiskOptimizer;TPCDiskOptimizer; [x]
S3 btnetBUs;Bluetooth PAN Bus Service;c:\windows\system32\drivers\btnetBus.sys [2009-9-24 29192]
S3 IvtBtBUs;IVT Bluetooth Bus Service;c:\windows\system32\drivers\IvtBtBus.sys [2009-6-17 25480]
S3 LgBttPort;LGE Bluetooth TransPort;c:\windows\system32\drivers\lgbtport.sys --> c:\windows\system32\drivers\lgbtport.sys [?]
S3 lgbusenum;LG Bluetooth Bus Enumerator;c:\windows\system32\drivers\lgbtbus.sys --> c:\windows\system32\drivers\lgbtbus.sys [?]
S3 LGVMODEM;LGE Virtual Modem;c:\windows\system32\drivers\lgvmodem.sys --> c:\windows\system32\drivers\lgvmodem.sys [?]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-4-30 64432]
S3 ousb2hub;OrangeWare USB 2.0 Root Hub Support;c:\windows\system32\drivers\ousb2hub.sys [2010-5-17 55936]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-4 14336]
.
=============== Created Last 30 ================
.
2011-04-05 07:42:48 -------- dc----w- C:\63.tmp
2011-04-05 07:39:12 15554 -c--a-w- C:\MPC4F.tmp
2011-04-05 07:33:59 -------- dc----w- C:\4E.tmp
2011-04-05 07:24:33 -------- dc----w- C:\45.tmp
2011-04-05 06:59:26 36864 -c--atw- C:\~DF4D38.tmp
2011-04-05 06:59:26 16384 -c--atw- C:\~DF42D0.tmp
2011-04-05 06:48:23 16384 -c--a-w- C:\~DF363.tmp
2011-04-05 06:46:59 -------- dc----w- C:\WPDNSE
2011-04-04 08:48:31 -------- dc----w- C:\hsperfdata_BELINDA1
2011-04-04 07:37:36 16384 -c--a-w- C:\~DF1314.tmp
2011-04-02 15:23:06 -------- dc----w- C:\lilo.3020
2011-04-02 12:28:33 -------- dc----w- C:\Adobe
2011-04-02 08:49:27 16384 -c--a-w- C:\~DFC954.tmp
2011-04-02 08:07:48 16384 -c--a-w- C:\~DF4006.tmp
2011-03-31 19:39:06 -------- d-----w- c:\program files\CCleaner
2011-03-31 18:09:20 16384 -c--a-w- C:\~DF5C62.tmp
2011-03-31 17:51:02 53248 -c--a-w- c:\temp\catchme.dll
2011-03-31 17:46:16 -------- dcsha-r- C:\cmdcons
2011-03-31 17:42:00 98816 ----a-w- c:\windows\sed.exe
2011-03-31 17:42:00 89088 ----a-w- c:\windows\MBR.exe
2011-03-31 17:42:00 256512 ----a-w- c:\windows\PEV.exe
2011-03-31 17:42:00 161792 ----a-w- c:\windows\SWREG.exe
2011-03-31 12:26:35 4177 -c--atw- C:\VGX27.tmp
2011-03-31 09:37:20 16384 -c--a-w- C:\~DFD47B.tmp
2011-03-31 05:12:19 16384 -c--a-w- C:\~DFB130.tmp
2011-03-30 20:09:49 16384 -c--a-w- C:\~DFF919.tmp
2011-03-30 14:21:01 16384 -c--a-w- C:\~DF78F2.tmp
2011-03-30 13:25:33 -------- d-----w- c:\program files\Advanced PC Tweaker
2011-03-30 08:35:33 -------- d-----w- c:\docume~1\belinda1\locals~1\applic~1\Microsoft_Corporation
2011-03-30 08:26:33 -------- d-----w- c:\program files\New Folder
2011-03-30 08:24:59 -------- d-----w- c:\program files\ProfilerOBJ
2011-03-30 08:24:59 -------- d-----w- c:\program files\CLRProfilerControl
2011-03-30 08:24:58 -------- d-----w- c:\program files\CLRProfiler
2011-03-30 08:24:10 -------- dc----w- C:\VSNETSamples
2011-03-30 07:05:05 -------- dc----w- C:\Word8.0
2011-03-30 05:23:27 16384 -c--a-w- C:\~DF336D.tmp
2011-03-30 04:02:01 16384 -c--a-w- C:\~DF56F8.tmp
2011-03-30 03:57:02 16384 -c--a-w- C:\~DFB9DF.tmp
2011-03-29 20:53:26 -------- dc----w- C:\Microsoft .NET Framework 4 Client Profile Setup_4.0.30319
2011-03-29 20:49:24 -------- dc----w- C:\AskSearch
2011-03-29 20:49:13 475 -c--a-w- C:\Del_AskHPRFF.VBS
2011-03-29 20:49:02 -------- d-----w- c:\docume~1\belinda1\applic~1\GlarySoft
2011-03-29 19:45:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-03-29 19:33:31 -------- dc----w- C:\msohtml1
2011-03-29 19:33:31 -------- dc----w- C:\msohtml
2011-03-29 09:46:26 16384 -c--a-w- C:\~DFF650.tmp
2011-03-27 19:04:59 -------- dc----w- C:\outlook logging
2011-03-27 17:02:52 16384 -c--a-w- C:\~DF7077.tmp
2011-03-27 15:35:10 -------- dc----w- C:\OIS
2011-03-27 15:12:54 -------- dc----w- C:\CDM
2011-03-27 12:22:14 16384 -c--a-w- C:\~DFD598.tmp
2011-03-27 12:17:09 16384 -c--a-w- C:\~DF3D50.tmp
2011-03-27 11:19:51 -------- dc----w- C:\Temp
2011-03-27 10:50:26 -------- dc----w- C:\hps3C
2011-03-27 10:50:13 16384 -c--a-w- C:\~DFCF41.tmp
2011-03-27 07:33:06 -------- dc----w- C:\VBE
2011-03-27 06:45:21 16384 -c--a-w- C:\~DF5652.tmp
2011-03-26 17:16:27 16384 -c--a-w- C:\~DF4F26.tmp
2011-03-21 14:09:11 -------- d-----w- c:\docume~1\belinda1\applic~1\SmartDraw
2011-03-21 13:59:56 -------- d-----w- c:\program files\Xpress Software
2011-03-21 12:21:27 -------- d-----w- c:\docume~1\belinda1\locals~1\applic~1\LG Electronics
2011-03-21 11:44:10 53248 ----a-w- c:\windows\system32\CommonDL.dll
2011-03-21 11:41:56 -------- dc----w- c:\docume~1\alluse~1\applic~1\LGMOBILEAX
2011-03-20 17:59:47 -------- d-----w- c:\program files\Business-in-a-Box
2011-03-20 14:59:25 14744 ----a-w- c:\docume~1\belinda1\applic~1\microsoft\identitycrl\production\ppcrlconfig.dll
2011-03-14 20:08:35 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-03-14 20:08:35 -------- d-----w- c:\windows\system32\wbem\Repository
2011-03-14 15:23:45 -------- d-----w- c:\docume~1\belinda1\locals~1\applic~1\FixItCenter
2011-03-14 15:16:34 -------- d-----w- c:\windows\MATS
2011-03-14 15:16:32 -------- d-----w- c:\program files\Microsoft Fix it Center
2011-03-12 14:19:49 270848 -c----w- c:\windows\system32\dllcache\sbe.dll
2011-03-12 14:19:49 186880 -c----w- c:\windows\system32\dllcache\encdec.dll
2011-03-12 14:18:55 677888 -c----w- c:\windows\system32\dllcache\lhmstsc.exe
2011-03-12 14:18:54 2067456 -c----w- c:\windows\system32\dllcache\lhmstscx.dll
2011-03-08 16:09:11 -------- dc----w- c:\docume~1\alluse~1\applic~1\PCOptimax
2011-03-08 13:42:14 -------- d-----w- c:\program files\common files\Real Estate
.
==================== Find3M ====================
.
2011-03-02 19:09:15 2588 ----a-w- c:\windows\system32\ASOROSet.bin
2011-03-01 20:49:23 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-01 20:49:21 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-01 20:10:05 0 ----a-w- c:\windows\system32\REN6B.tmp
2011-03-01 20:10:05 0 ----a-w- c:\windows\system32\REN6A.tmp
2011-03-01 20:10:05 0 ----a-w- c:\windows\system32\REN69.tmp
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-02-02 13:57:56 122880 --sh--r- c:\windows\dllmgr.exe
.
============= FINISH: 9:43:26.43 ===============
The device, \Device\CdRom0, has a bad block.
Please see files attached
I have a Windows XP Pro SP 3 and in my error log there's a error reading
View attachment Attach.zip
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by BELINDA1 at 9:42:53.01 on Tue 04/05/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2012.1262 [GMT 2:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
FW: eScan Internet Security for Windows *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\system32\mfevtps.exe
C:\PROGRA~1\COMMON~1\MICROW~1\Agent\MWASER.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\MICROW~1\Agent\MWAgent.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\iBurst Dashboard V2\DashboardLauncher.exe
C:\Program Files\iBurst Terminal\iBurst_Terminal_UTL.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\BELINDA1\Desktop\dds.com
.
============== Pseudo HJT Report ===============
.
mStart Page = hxxp://home.sweetim.com
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dashbo~1.lnk - c:\windows\installer\{797e599d-f9f7-4ca9-8323-79ba07e20cfd}\Icon797E599D.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\iburst~1.lnk - c:\program files\iburst terminal\iBurst_Terminal_UTL.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pcopti~1\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: {C98FA9F4-82EE-441E-92F6-E9C4030FD525} = 196.2.97.124 196.46.70.10
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
============= SERVICES / DRIVERS ===============
.
R0 BtHidBus;Bluetooth HID Bus Service;c:\windows\system32\drivers\BtHidBus.sys [2009-9-24 19592]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-4-30 340592]
R2 McAfeeEngineService;McAfee Engine Service;c:\program files\mcafee\virusscan enterprise\EngineServer.exe [2008-9-29 19456]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2008-3-14 103744]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\Mcshield.exe [2008-9-29 143088]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2008-9-29 62800]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-4-30 67904]
R3 iBurstu;iBurst Terminal;c:\windows\system32\drivers\iBurstu.sys [2010-6-2 37362]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-4-30 90360]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-4-30 42424]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-8-6 135664]
S2 ousbehci;OrangeWare USB Enhanced Host Controller Service;c:\windows\system32\drivers\ousbehci.sys [2010-5-17 44928]
S2 TPCDiskOptimizer;TPCDiskOptimizer; [x]
S3 btnetBUs;Bluetooth PAN Bus Service;c:\windows\system32\drivers\btnetBus.sys [2009-9-24 29192]
S3 IvtBtBUs;IVT Bluetooth Bus Service;c:\windows\system32\drivers\IvtBtBus.sys [2009-6-17 25480]
S3 LgBttPort;LGE Bluetooth TransPort;c:\windows\system32\drivers\lgbtport.sys --> c:\windows\system32\drivers\lgbtport.sys [?]
S3 lgbusenum;LG Bluetooth Bus Enumerator;c:\windows\system32\drivers\lgbtbus.sys --> c:\windows\system32\drivers\lgbtbus.sys [?]
S3 LGVMODEM;LGE Virtual Modem;c:\windows\system32\drivers\lgvmodem.sys --> c:\windows\system32\drivers\lgvmodem.sys [?]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-4-30 64432]
S3 ousb2hub;OrangeWare USB 2.0 Root Hub Support;c:\windows\system32\drivers\ousb2hub.sys [2010-5-17 55936]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-4 14336]
.
=============== Created Last 30 ================
.
2011-04-05 07:42:48 -------- dc----w- C:\63.tmp
2011-04-05 07:39:12 15554 -c--a-w- C:\MPC4F.tmp
2011-04-05 07:33:59 -------- dc----w- C:\4E.tmp
2011-04-05 07:24:33 -------- dc----w- C:\45.tmp
2011-04-05 06:59:26 36864 -c--atw- C:\~DF4D38.tmp
2011-04-05 06:59:26 16384 -c--atw- C:\~DF42D0.tmp
2011-04-05 06:48:23 16384 -c--a-w- C:\~DF363.tmp
2011-04-05 06:46:59 -------- dc----w- C:\WPDNSE
2011-04-04 08:48:31 -------- dc----w- C:\hsperfdata_BELINDA1
2011-04-04 07:37:36 16384 -c--a-w- C:\~DF1314.tmp
2011-04-02 15:23:06 -------- dc----w- C:\lilo.3020
2011-04-02 12:28:33 -------- dc----w- C:\Adobe
2011-04-02 08:49:27 16384 -c--a-w- C:\~DFC954.tmp
2011-04-02 08:07:48 16384 -c--a-w- C:\~DF4006.tmp
2011-03-31 19:39:06 -------- d-----w- c:\program files\CCleaner
2011-03-31 18:09:20 16384 -c--a-w- C:\~DF5C62.tmp
2011-03-31 17:51:02 53248 -c--a-w- c:\temp\catchme.dll
2011-03-31 17:46:16 -------- dcsha-r- C:\cmdcons
2011-03-31 17:42:00 98816 ----a-w- c:\windows\sed.exe
2011-03-31 17:42:00 89088 ----a-w- c:\windows\MBR.exe
2011-03-31 17:42:00 256512 ----a-w- c:\windows\PEV.exe
2011-03-31 17:42:00 161792 ----a-w- c:\windows\SWREG.exe
2011-03-31 12:26:35 4177 -c--atw- C:\VGX27.tmp
2011-03-31 09:37:20 16384 -c--a-w- C:\~DFD47B.tmp
2011-03-31 05:12:19 16384 -c--a-w- C:\~DFB130.tmp
2011-03-30 20:09:49 16384 -c--a-w- C:\~DFF919.tmp
2011-03-30 14:21:01 16384 -c--a-w- C:\~DF78F2.tmp
2011-03-30 13:25:33 -------- d-----w- c:\program files\Advanced PC Tweaker
2011-03-30 08:35:33 -------- d-----w- c:\docume~1\belinda1\locals~1\applic~1\Microsoft_Corporation
2011-03-30 08:26:33 -------- d-----w- c:\program files\New Folder
2011-03-30 08:24:59 -------- d-----w- c:\program files\ProfilerOBJ
2011-03-30 08:24:59 -------- d-----w- c:\program files\CLRProfilerControl
2011-03-30 08:24:58 -------- d-----w- c:\program files\CLRProfiler
2011-03-30 08:24:10 -------- dc----w- C:\VSNETSamples
2011-03-30 07:05:05 -------- dc----w- C:\Word8.0
2011-03-30 05:23:27 16384 -c--a-w- C:\~DF336D.tmp
2011-03-30 04:02:01 16384 -c--a-w- C:\~DF56F8.tmp
2011-03-30 03:57:02 16384 -c--a-w- C:\~DFB9DF.tmp
2011-03-29 20:53:26 -------- dc----w- C:\Microsoft .NET Framework 4 Client Profile Setup_4.0.30319
2011-03-29 20:49:24 -------- dc----w- C:\AskSearch
2011-03-29 20:49:13 475 -c--a-w- C:\Del_AskHPRFF.VBS
2011-03-29 20:49:02 -------- d-----w- c:\docume~1\belinda1\applic~1\GlarySoft
2011-03-29 19:45:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-03-29 19:33:31 -------- dc----w- C:\msohtml1
2011-03-29 19:33:31 -------- dc----w- C:\msohtml
2011-03-29 09:46:26 16384 -c--a-w- C:\~DFF650.tmp
2011-03-27 19:04:59 -------- dc----w- C:\outlook logging
2011-03-27 17:02:52 16384 -c--a-w- C:\~DF7077.tmp
2011-03-27 15:35:10 -------- dc----w- C:\OIS
2011-03-27 15:12:54 -------- dc----w- C:\CDM
2011-03-27 12:22:14 16384 -c--a-w- C:\~DFD598.tmp
2011-03-27 12:17:09 16384 -c--a-w- C:\~DF3D50.tmp
2011-03-27 11:19:51 -------- dc----w- C:\Temp
2011-03-27 10:50:26 -------- dc----w- C:\hps3C
2011-03-27 10:50:13 16384 -c--a-w- C:\~DFCF41.tmp
2011-03-27 07:33:06 -------- dc----w- C:\VBE
2011-03-27 06:45:21 16384 -c--a-w- C:\~DF5652.tmp
2011-03-26 17:16:27 16384 -c--a-w- C:\~DF4F26.tmp
2011-03-21 14:09:11 -------- d-----w- c:\docume~1\belinda1\applic~1\SmartDraw
2011-03-21 13:59:56 -------- d-----w- c:\program files\Xpress Software
2011-03-21 12:21:27 -------- d-----w- c:\docume~1\belinda1\locals~1\applic~1\LG Electronics
2011-03-21 11:44:10 53248 ----a-w- c:\windows\system32\CommonDL.dll
2011-03-21 11:41:56 -------- dc----w- c:\docume~1\alluse~1\applic~1\LGMOBILEAX
2011-03-20 17:59:47 -------- d-----w- c:\program files\Business-in-a-Box
2011-03-20 14:59:25 14744 ----a-w- c:\docume~1\belinda1\applic~1\microsoft\identitycrl\production\ppcrlconfig.dll
2011-03-14 20:08:35 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-03-14 20:08:35 -------- d-----w- c:\windows\system32\wbem\Repository
2011-03-14 15:23:45 -------- d-----w- c:\docume~1\belinda1\locals~1\applic~1\FixItCenter
2011-03-14 15:16:34 -------- d-----w- c:\windows\MATS
2011-03-14 15:16:32 -------- d-----w- c:\program files\Microsoft Fix it Center
2011-03-12 14:19:49 270848 -c----w- c:\windows\system32\dllcache\sbe.dll
2011-03-12 14:19:49 186880 -c----w- c:\windows\system32\dllcache\encdec.dll
2011-03-12 14:18:55 677888 -c----w- c:\windows\system32\dllcache\lhmstsc.exe
2011-03-12 14:18:54 2067456 -c----w- c:\windows\system32\dllcache\lhmstscx.dll
2011-03-08 16:09:11 -------- dc----w- c:\docume~1\alluse~1\applic~1\PCOptimax
2011-03-08 13:42:14 -------- d-----w- c:\program files\common files\Real Estate
.
==================== Find3M ====================
.
2011-03-02 19:09:15 2588 ----a-w- c:\windows\system32\ASOROSet.bin
2011-03-01 20:49:23 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-03-01 20:49:21 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-01 20:10:05 0 ----a-w- c:\windows\system32\REN6B.tmp
2011-03-01 20:10:05 0 ----a-w- c:\windows\system32\REN6A.tmp
2011-03-01 20:10:05 0 ----a-w- c:\windows\system32\REN69.tmp
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-02-02 13:57:56 122880 --sh--r- c:\windows\dllmgr.exe
.
============= FINISH: 9:43:26.43 ===============
The device, \Device\CdRom0, has a bad block.
Please see files attached
Attachments
-
28.4 KB Views: 70
- Status
- Not open for further replies.
1 - 7 of 7 Posts
Hi Belin and welcome to TSF.
The Attach.zip won't open. Can you try to attach it again to your next post so we can see the error. I'm guessing you are getting an error as you seem to have 2 antiiviris programs running on your machine.
I would uninstall McAffee using the McAfee Removal Tool. Reboot once you have run the tool. You should only ever have one anti-virus program running on your computer as any more will cause system conflicts.
Can you also post your system specs.
The error at the bottom which I have just seen points to a corrupt CD driver. Have you had any issues with your CD tray or been unable to use it?
The Attach.zip won't open. Can you try to attach it again to your next post so we can see the error. I'm guessing you are getting an error as you seem to have 2 antiiviris programs running on your machine.
I would uninstall McAffee using the McAfee Removal Tool. Reboot once you have run the tool. You should only ever have one anti-virus program running on your computer as any more will cause system conflicts.
Can you also post your system specs.
The error at the bottom which I have just seen points to a corrupt CD driver. Have you had any issues with your CD tray or been unable to use it?
Sorry for the late edit, but I have also been looking into reviews for eScan Internet Security, and from what I have read from previous users it significantly slows down your computer. Add to that the fact you were also running McAffee as well, then your system would definitely be suffering from lag. I would also completely remove eScan Internet Security and download and install Microsoft Security Essentials as your only anti-virus. You can have more than one anti-malware program running on your system as they work differently. For a good anti-malware program I would advise downloading and installing Malwarebytes. Both Malwarebytes and Microsoft Security Essential are free and MSE will leave a very small footprint on your system (Malwarebytes you update and run manually.
eScan Internet Security is pretty tricky to remove and I can't find an official removal tool (which speaks volumes for the program), so I would advise downloading Revo Uninstaller and uninstall it that way. Again, Revo is free and will remove any traces of eScan from the registry. You can find the free Revo program on the page that I have linked at the bottom. Once Revo has been installed, let it generate the programs list, then left click on eScan Internet Security to highlight the program and use Hunter Mode at the top. In Hunter Mode you will see the main window dissapear and a cross-hair icon appear on the desktop; left click and drag the cross-hair icon over the eScan icon in your Task Bar next to your clock (bottom right) and then release. Choose 'Uninstall' and follow the instructions.
Once both McAfee and eScan have been completely uninstalled (reboots will be required) then you can install Microsoft Security Essentials.
eScan Internet Security is pretty tricky to remove and I can't find an official removal tool (which speaks volumes for the program), so I would advise downloading Revo Uninstaller and uninstall it that way. Again, Revo is free and will remove any traces of eScan from the registry. You can find the free Revo program on the page that I have linked at the bottom. Once Revo has been installed, let it generate the programs list, then left click on eScan Internet Security to highlight the program and use Hunter Mode at the top. In Hunter Mode you will see the main window dissapear and a cross-hair icon appear on the desktop; left click and drag the cross-hair icon over the eScan icon in your Task Bar next to your clock (bottom right) and then release. Choose 'Uninstall' and follow the instructions.
Once both McAfee and eScan have been completely uninstalled (reboots will be required) then you can install Microsoft Security Essentials.
McAfee also needs a special tool to remove it completely. McAfee provides it here: http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033&partner=10005&type=TS Just ignore the suggestion to reinstall. ;-)
Thank you so much.
Try to open the attach file now
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 3/29/2010 8:48:06 PM
System Uptime: 4/5/2011 8:46:05 AM (1 hours ago)
.
Motherboard: Gigabyte Technology Co., Ltd. | | G41M-ES2L
Processor: Intel Pentium III Xeon processor | Socket 775 | 2499/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 19 GiB total, 5.146 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP515: 3/30/2011 9:35:11 AM - Software Distribution Service 3.0
RP516: 3/30/2011 11:09:48 AM - Removed Microsoft Silverlight
RP517: 3/30/2011 12:16:00 PM - Unsigned driver install
RP518: 3/30/2011 12:18:17 PM - Unsigned driver install
RP519: 3/30/2011 2:59:19 PM - Removed Ask Toolbar.
RP520: 3/30/2011 6:00:20 PM - Software Distribution Service 3.0
RP521: 3/30/2011 7:27:11 PM - Removed LG Android Platform Drivers.
RP522: 3/30/2011 9:44:48 PM - Software Distribution Service 3.0
RP523: 3/31/2011 7:15:06 AM - Software Distribution Service 3.0
RP524: 3/31/2011 9:56:07 AM - Software Distribution Service 3.0
RP525: 3/31/2011 4:28:57 PM - Installed RGB9RAST
RP526: 3/31/2011 4:47:08 PM - Software Distribution Service 3.0
RP527: 3/31/2011 5:25:43 PM - Software Distribution Service 3.0
RP528: 3/31/2011 6:00:17 PM - Software Distribution Service 3.0
RP529: 3/31/2011 6:45:28 PM - Removed Windows Live ID Sign-in Assistant
RP530: 3/31/2011 6:45:53 PM - Removed Windows Live Sync
RP531: 3/31/2011 6:46:24 PM - Removed Windows Live Upload Tool
RP532: 3/31/2011 8:04:10 PM - Software Distribution Service 3.0
RP533: 3/31/2011 9:54:53 PM - Removed HP Driver Diagnostics
RP534: 3/31/2011 10:06:22 PM - Software Distribution Service 3.0
RP535: 4/2/2011 6:00:19 PM - Software Distribution Service 3.0
RP536: 4/2/2011 7:06:50 PM - Software Distribution Service 3.0
RP537: 4/2/2011 7:15:17 PM - Software Distribution Service 3.0
RP538: 4/4/2011 6:00:19 PM - Software Distribution Service 3.0
RP539: 4/4/2011 8:48:11 PM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
1000
1100
1200
1310
1310_Help
1310Tour
1310Trb
2150
2200
2350
6100
7300
7400
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.0.1)
Advanced PC Tweaker v4.2
AiO_Scan
AiOSoftware
CCleaner
Compatibility Pack for the 2007 Office system
DIGOpt
DIGReqEx
Fax
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB954550-v5)
HP Diagnostic Assistant
HP Product Detection
HP PSC & OfficeJet 4.2
HP PSC 1310 Series Help
HP Software Update
HP Unload DLL Patch
iBurst Dashboard V2
iBurst Terminal
Intel(R) Graphics Media Accelerator Driver
Java Auto Updater
Java(TM) 6 Update 24
LG Android Platform Drivers
LG Bluetooth Drivers
LG USB Modem Drivers
Little Registry Cleaner
McAfee Agent
McAfee VirusScan Enterprise
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office 2003 Resource Kit
Microsoft Office 2003 Web Components
Microsoft Office Access 2003 Runtime
Microsoft Office Outlook Connector
Microsoft Office Professional Edition 2003
Microsoft Office XP Web Components
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
MSN
MSVC80_x86
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 6 Service Pack 2 (KB973686)
Nero 7 Premium
neroxml
OGA Notifier 2.0.0048.0
Overland
ProductContext
Readme
Reality Fusion GameCam SE
REALTEK GbE & FE Ethernet PCI NIC Driver
Realtek High Definition Audio Driver
Samsung PC Studio
Scan
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB977165-v2)
Software Update for Web Folders
Spelling Dictionaries Support For Adobe Reader 9
Ulead Photo Explorer 7.0 SE
Ulead Photo Express 4.0 SE
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
USB-Ethernet Adapter Device
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Rights Management Client Backwards Compatibility SP2
Windows Rights Management Client with Service Pack 2
Windows XP I386 localizer
Windows XP Service Pack 3
WinRAR archiver
.
==== Event Viewer Messages From Past Week ========
.
3/30/2011 6:03:34 AM, error: Srv [2000] - The server's call to a system service failed unexpectedly.
3/30/2011 5:55:07 AM, error: Service Control Manager [7000] - The OrangeWare USB Enhanced Host Controller Service service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
3/30/2011 12:42:06 PM, error: ipnathlp [31012] - The DNS proxy agent encountered an error while obtaining the local list of name-resolution servers. Some DNS or WINS servers may be inaccessible to clients on the local network. The data is the error code.
3/30/2011 12:35:22 PM, error: ipnathlp [31008] - The DNS proxy agent was unable to read the local list of name-resolution servers from the registry. The data is the error code.
3/29/2011 6:57:23 PM, error: Removable Storage Service [111] - RSM could not load media in drive Drive 0 of library Udisk Udisk 2.0 USB Device.
3/29/2011 11:43:27 AM, error: Service Control Manager [7000] - The TPCDiskOptimizer service failed to start due to the following error: The system cannot find the path specified.
3/29/2011 11:43:27 AM, error: Service Control Manager [7000] - The PLFlash DeviceIoControl Service service failed to start due to the following error: The system cannot find the path specified.
3/29/2011 11:43:27 AM, error: Service Control Manager [7000] - The Java Quick Starter service failed to start due to the following error: The system cannot find the path specified.
3/29/2011 10:59:04 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x800706be: Microsoft .NET Framework 4 Client Profile for Windows XP x86 (KB982670).
.
==== End Of File ===========================
Try to open the attach file now
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 3/29/2010 8:48:06 PM
System Uptime: 4/5/2011 8:46:05 AM (1 hours ago)
.
Motherboard: Gigabyte Technology Co., Ltd. | | G41M-ES2L
Processor: Intel Pentium III Xeon processor | Socket 775 | 2499/200mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 19 GiB total, 5.146 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP515: 3/30/2011 9:35:11 AM - Software Distribution Service 3.0
RP516: 3/30/2011 11:09:48 AM - Removed Microsoft Silverlight
RP517: 3/30/2011 12:16:00 PM - Unsigned driver install
RP518: 3/30/2011 12:18:17 PM - Unsigned driver install
RP519: 3/30/2011 2:59:19 PM - Removed Ask Toolbar.
RP520: 3/30/2011 6:00:20 PM - Software Distribution Service 3.0
RP521: 3/30/2011 7:27:11 PM - Removed LG Android Platform Drivers.
RP522: 3/30/2011 9:44:48 PM - Software Distribution Service 3.0
RP523: 3/31/2011 7:15:06 AM - Software Distribution Service 3.0
RP524: 3/31/2011 9:56:07 AM - Software Distribution Service 3.0
RP525: 3/31/2011 4:28:57 PM - Installed RGB9RAST
RP526: 3/31/2011 4:47:08 PM - Software Distribution Service 3.0
RP527: 3/31/2011 5:25:43 PM - Software Distribution Service 3.0
RP528: 3/31/2011 6:00:17 PM - Software Distribution Service 3.0
RP529: 3/31/2011 6:45:28 PM - Removed Windows Live ID Sign-in Assistant
RP530: 3/31/2011 6:45:53 PM - Removed Windows Live Sync
RP531: 3/31/2011 6:46:24 PM - Removed Windows Live Upload Tool
RP532: 3/31/2011 8:04:10 PM - Software Distribution Service 3.0
RP533: 3/31/2011 9:54:53 PM - Removed HP Driver Diagnostics
RP534: 3/31/2011 10:06:22 PM - Software Distribution Service 3.0
RP535: 4/2/2011 6:00:19 PM - Software Distribution Service 3.0
RP536: 4/2/2011 7:06:50 PM - Software Distribution Service 3.0
RP537: 4/2/2011 7:15:17 PM - Software Distribution Service 3.0
RP538: 4/4/2011 6:00:19 PM - Software Distribution Service 3.0
RP539: 4/4/2011 8:48:11 PM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
1000
1100
1200
1310
1310_Help
1310Tour
1310Trb
2150
2200
2350
6100
7300
7400
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.0.1)
Advanced PC Tweaker v4.2
AiO_Scan
AiOSoftware
CCleaner
Compatibility Pack for the 2007 Office system
DIGOpt
DIGReqEx
Fax
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB954550-v5)
HP Diagnostic Assistant
HP Product Detection
HP PSC & OfficeJet 4.2
HP PSC 1310 Series Help
HP Software Update
HP Unload DLL Patch
iBurst Dashboard V2
iBurst Terminal
Intel(R) Graphics Media Accelerator Driver
Java Auto Updater
Java(TM) 6 Update 24
LG Android Platform Drivers
LG Bluetooth Drivers
LG USB Modem Drivers
Little Registry Cleaner
McAfee Agent
McAfee VirusScan Enterprise
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office 2003 Resource Kit
Microsoft Office 2003 Web Components
Microsoft Office Access 2003 Runtime
Microsoft Office Outlook Connector
Microsoft Office Professional Edition 2003
Microsoft Office XP Web Components
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
MSN
MSVC80_x86
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 6 Service Pack 2 (KB973686)
Nero 7 Premium
neroxml
OGA Notifier 2.0.0048.0
Overland
ProductContext
Readme
Reality Fusion GameCam SE
REALTEK GbE & FE Ethernet PCI NIC Driver
Realtek High Definition Audio Driver
Samsung PC Studio
Scan
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB977165-v2)
Software Update for Web Folders
Spelling Dictionaries Support For Adobe Reader 9
Ulead Photo Explorer 7.0 SE
Ulead Photo Express 4.0 SE
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
USB-Ethernet Adapter Device
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Rights Management Client Backwards Compatibility SP2
Windows Rights Management Client with Service Pack 2
Windows XP I386 localizer
Windows XP Service Pack 3
WinRAR archiver
.
==== Event Viewer Messages From Past Week ========
.
3/30/2011 6:03:34 AM, error: Srv [2000] - The server's call to a system service failed unexpectedly.
3/30/2011 5:55:07 AM, error: Service Control Manager [7000] - The OrangeWare USB Enhanced Host Controller Service service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
3/30/2011 12:42:06 PM, error: ipnathlp [31012] - The DNS proxy agent encountered an error while obtaining the local list of name-resolution servers. Some DNS or WINS servers may be inaccessible to clients on the local network. The data is the error code.
3/30/2011 12:35:22 PM, error: ipnathlp [31008] - The DNS proxy agent was unable to read the local list of name-resolution servers from the registry. The data is the error code.
3/29/2011 6:57:23 PM, error: Removable Storage Service [111] - RSM could not load media in drive Drive 0 of library Udisk Udisk 2.0 USB Device.
3/29/2011 11:43:27 AM, error: Service Control Manager [7000] - The TPCDiskOptimizer service failed to start due to the following error: The system cannot find the path specified.
3/29/2011 11:43:27 AM, error: Service Control Manager [7000] - The PLFlash DeviceIoControl Service service failed to start due to the following error: The system cannot find the path specified.
3/29/2011 11:43:27 AM, error: Service Control Manager [7000] - The Java Quick Starter service failed to start due to the following error: The system cannot find the path specified.
3/29/2011 10:59:04 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x800706be: Microsoft .NET Framework 4 Client Profile for Windows XP x86 (KB982670).
.
==== End Of File ===========================
Hi Belin,
Can you download Microsoft Security Essentials (don't install it yet)
You still seem to have McAfee installed on your computer. Can you remove it using the McAfee Removal Tool (then reboot) Then once you have rebooted, install Microsoft Security Essentials that you downloaded earlier.
I notice that you were unable to install Microsoft .NET Framework v4 via Windows Update. Can you retry this again.
Can you also uninstall the following programs as they wmay do more harm than good.:-
Advanced PC Tweaker
Little Registry Cleaner
Once you have done the above, can you attach 2 more things (to attach a file to the next post, select 'Go Advanced' under the window where you normally type here and select the paper clip icon. This will open the attachment window. Click 'Choose file' and browse to where it is located; left click on it once and hit 'Open'. then in the attachments window hit 'Upload', when it's finished uploading, close the 'attachments' window and post your reply)
The two extra things are:
1] Could you also give us your full system specs as well. If you are unsure what your specs are, download and run Speccy, then when it's generated the information (about 10 seconds) go File>Save as text file, and attach that as well.
2] Can you download and install Autoruns and run it. Let it generate all the information (shouldn't take long) then go File>Save and save the AutoRuns.arn file to the desktop. Zip it (right click on the .arn file and select 'send to' and choose 'Compressed zipped folder) and attach it back. Basically want to have a look and see if we can figure out what may be interfering. It needs to be zipped as it is fairly large.
Can you download Microsoft Security Essentials (don't install it yet)
You still seem to have McAfee installed on your computer. Can you remove it using the McAfee Removal Tool (then reboot) Then once you have rebooted, install Microsoft Security Essentials that you downloaded earlier.
I notice that you were unable to install Microsoft .NET Framework v4 via Windows Update. Can you retry this again.
Can you also uninstall the following programs as they wmay do more harm than good.:-
Advanced PC Tweaker
Little Registry Cleaner
Once you have done the above, can you attach 2 more things (to attach a file to the next post, select 'Go Advanced' under the window where you normally type here and select the paper clip icon. This will open the attachment window. Click 'Choose file' and browse to where it is located; left click on it once and hit 'Open'. then in the attachments window hit 'Upload', when it's finished uploading, close the 'attachments' window and post your reply)
The two extra things are:
1] Could you also give us your full system specs as well. If you are unsure what your specs are, download and run Speccy, then when it's generated the information (about 10 seconds) go File>Save as text file, and attach that as well.
2] Can you download and install Autoruns and run it. Let it generate all the information (shouldn't take long) then go File>Save and save the AutoRuns.arn file to the desktop. Zip it (right click on the .arn file and select 'send to' and choose 'Compressed zipped folder) and attach it back. Basically want to have a look and see if we can figure out what may be interfering. It needs to be zipped as it is fairly large.
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