[[email protected]]

Hi, My computer has been restarting at random times since we got it.

It happens 90% of the time when it is being used to play games, flash, or any multimedia, but mostly the games.

I have tried reinstalling windows to no aveil so I'm thinking it's a hardware issue.

I am running:

AMD Athlon(tm) XP 2500+
1.84GHz
512mb Ram
ATI Radeon 9550
Windows XP Home Edition SP2


This problem makes my computing experience very bad and I'd really like to see the issue resolved. I would GREATLY appreciate any and all help concerning my problem.

Thanks.

 

[trueogre26]

Hello,
Has it only happened recently?
I had the same problem with my computer too, I posted my issue at this link.
http://www.techsupportforum.com/hardware-support/other-f25/random-restart-help-urgent-131358.html
I narrowed it down to being faulty RAM. This may be the same case with you.
Also check your Error Logs by Right Clicking My Computer, Manage, Event Viewer, System (Look for the errors with the big Red/White X). and reply it back.

Hope this helps,
David.

 

[[email protected]]

This has happened since we purchased the computer.
It was built by a computer store in our city called mcxtronix.
I'd also like to mention that aswell as the restarting, some games and media seem to crash also.

This is the info I got from one of the errors under system in the event manager:

The browser driver has received too many illegal datagrams from the remote computer USER-0C0AAAC9F1 to name MSHOME on transport NetBT_Tcpip_{D873E. The data is the datagram. No more events will be generated until the reset frequency has expired.

0000: 00 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 50 1f 00 c0 ....P..À
0010: 00 00 00 00 d0 00 00 c0 ....Ð..À
0018: 05 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Source: MRxSmb
Category: None
ID: 8016

I have no idea if this is correct, lol.

 

[dai]

is it used on a network with another computer

 

[[email protected]]

yes it is.

 

[dai]

if you are using one computer to connect to the internet and the second is connecting to the first
it sounds like it is not configured properly and needs resetting up
you are better off using a router,so each one connects independantly

 

[[email protected]]

I am using a router...

That doesnt have nething to do with my problem?

 

[dai]

http://support.microsoft.com/default.aspx/kb/811259

 

[[email protected]]

Could you explain why you think this is the problem?

I don't ever get any of these errors.

Also, would this cause a fatal system error?

 

[dai]

that's what came up on a google search,when i searched the problem
NetBT_Tcpip

 

[[email protected]]

Yeah, i dont think this relates to my problem, I even thought that when I copied down the error message... although i guess i could try it.

 

[dai]

if you scroll down you will see what to input to test if it is the problem

 

[[email protected]]

I've done it, there is no problem with winsock.

 

[dai]

i will move you over to networking as it seems more a configuration problem than a h/ware one

 

[[email protected]]

how would that make my computer crash? networking doesnt do that, it affects internet, i have no internet troubles.

 

[dai]

scroll down to your error number
http://dransoft.com/Event_Browser.htm
and you will see why i think it is a network problem
http://dransoft.com/Event_Browser.htm

 

[[email protected]]

okay.

The system hasnt always been hooked to a router, it has gone from dialup, to cable, to a dsl wireless router, to a dsl wired router.

Also, would you say this error has been causing the multiple system crashes?
Or should i be looking for something else?

 

[dai]

is there any other items listed in the event viewer at the time of the crashes
turn off the auto reboot and post any bsod error messages that you receive in full
they are in a better format and easier to find the problems cause
as you could have more than one problem
if you still have ics set up,you don't need it with a router

 

[[email protected]]

I dont know what ics is, i already disabled the automatic reboot, im not going to copy the whole blue screen of death, and I havent has a reboot in a while(had 2 today) but i will post when it happens again as I do not know the exact times.

 

[dai]

ics=internet connection sharing
when you connect 2 or more computers together with nic cards