Computer keeps shutting down!!!

9418 Views 21 Replies 9 Participants Last post by Geekgirl, Sep 18, 2005

sladegames

Discussion Starter · Sep 10, 2005

Hi everyone,

I leave my PC on 24/7 because my email program (outlook express) runs a fully automated e-books business. But for the last few days, suddenly when I have looked back at the PC it has re-started its self somehow.
Can anybody explain the reasoning behind this?

Best regards,

Carl

Status: Not open for further replies.

1 - 20 of 22 Posts

Tumbleweed36

· #2 · Sep 10, 2005 (Edited)

Hi,

It might be a good idea to run a temp and voltage check on your computer. Most newer ones have onboard programs that will do that. If not, then here is a free program you can download that will help:

Sandra Lite Utility

http://www.download.com/3000-2086-10018691.html

or

Speedfan will tell you the temperatures and a whole lot more. It's free

http://www.sofotex.com/SpeedFan-download_L4655.html

or

http://www.almico.com/speedfan.php

Also, you need to list what motherboard, what CPU, the brand name and wattage of your power supply, and whatbrank, type and how much memory. Video card information might also help us to pinpoint something that may indicate a problem.

Post back and we will take a closer look at your situation.

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keymaker

· #3 · Sep 10, 2005

posting computer hardware would help us solve your problem. how much power is your computer running? you can check the eventlog and see if the computer post any errors.

right click on my computer -> click on manage -> and then click on eventviewer -> then on the right double click on the applications icon and look for any "X" marks which indicates an error. post it and ill see what i can do to help you out.

sladegames

Discussion Starter · #4 · Sep 11, 2005

Hi,

I have a Dell Dimension 8200 and I'm not to sure of the motherboard. I know I have Pentium 4 2GHz, and have upgraded the RAM from 256mb to 512mb. This was done about 4 months ago and was completed successfully.
How can I download a log of my event viewer because there are LOTS, I mean like 100's maybe 1000's of errors??

Best regards,

Carl

sweetgirl

· #5 · Sep 11, 2005

have u also checked 4 viruses i have learned that if u get a virus it will restart ur computer run ur virus detecter.

sladegames

Discussion Starter · #6 · Sep 11, 2005

Yes that was the first thing I have done.
I used AVG & Norton.

Tumbleweed36

· #7 · Sep 11, 2005

Hi,

Before any of us (whomever can help you at the time) get too far into this, why not download and run the following program and that should identify most of what you have. When we know more about your system, it might be easier to troubleshoot. Here is the free download:

Download and install this free program called Everest and it will tell you everything about your computer.

http://www.majorgeeks.com/download4181.html

sladegames

Discussion Starter · #8 · Sep 12, 2005

Hi,

I'm not to sure what info you want me to provide but here are a few bits.
It says:
Motherboard ID: <DMI>
Motherboard Name: Dell Dimension 8200
Is there anything else I need to provide to you?

Thanks,

Carl

sladegames

Discussion Starter · #9 · Sep 14, 2005

anyone there?

Tumbleweed36

· #10 · Sep 14, 2005

Hi Carl,

The programs we suggested should give you more information than that. Not only should you have more motherboard and cpu information, but there should also be voltage and temperature information. Please take another look and see what they say.

CTSNKY

· #11 · Sep 14, 2005

Yes that was the first thing I have done.
I used AVG & Norton.

Quick sidenote......you're not running both of these AV apps simultaneously are you? This prcatice can cause lockups and restarts as well.

sladegames

Discussion Starter · #12 · Sep 14, 2005

Virus Protection - I removed Norton and just have AVG running but it still restarts itself.

Tumbleweed36,
What other info do you want me to provide so you could help me??

Thanks

Tumbleweed36

· #13 · Sep 14, 2005

Hi,

Pretty critical are model of motherboard, Ram size,speed and type, power supply brand name and wattage, CPU, video card name and model.....then to quote from my earlier post:.............It might be a good idea to run a temp and voltage check on your computer. '

The programs I gave you earlier will tell that info. Get as much info as you can for us.

blong579

· #14 · Sep 15, 2005

one easy thing to try is removing the case cover and letting a box fan blow on the inside of the case if this solves your prob then your overheating you can also download some free progs that will ck your ram. also select control panel from your start menu and go to power options then power schemes and select always on

sladegames

Discussion Starter · #15 · Sep 15, 2005

Hi,

I hope this can help you....
Motherboard ID: <DMI>
Motherboard Name: Dell Dimension 8200
RAM Size: 511MB
RAM Type: RDRAM
RAM Speed: PC800 (400 MHz)
Can't seem to find power supply info in Everest program.
CPU: Intel Pentium 4 (2000 MHz)
Video Card: NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)
How can I run a temp and voltage check?

Tumbleweed36

· #16 · Sep 15, 2005

Hi,

Everest does not list the power supply. You would need to look either on the back of the power supply, or on the side when you take the side of your case off.

These programs I gave you earlier list the voltages and temps:

Sandra Lite Utility

http://www.download.com/3000-2086-10018691.html

or

Speedfan will tell you the temperatures and a whole lot more. It's free

http://www.sofotex.com/SpeedFan-download_L4655.html

or

http://www.almico.com/speedfan.php

See less See more

sladegames

Discussion Starter · #17 · Sep 15, 2005

It says 230 on the back so I take it, it means 230 volts.

I'm not to sure about how to use SpeedFan but when I open up the program it says in my taskbar 32 so i take it, it means 32 celcius.

sladegames

Discussion Starter · #18 · Sep 17, 2005

can anyone help???

davcheong

· #19 · Sep 17, 2005 (Edited by Moderator)

sladegames said:
can anyone help???

May i know how frequent is your pc restart, for example, Power ON after 10mins then restart...

Would like to help...

Geekgirl

· #20 · Sep 17, 2005

Right click My Computer | Properties and click Advanced tab
Under Start up and Recovery click Settings
Under System Failure uncheck Automatically Restart

This will give you a blue screen w/ error message instead of rebooting post the error so we may take a look at it.

1 - 20 of 22 Posts

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