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Discussion Starter · #1 · (Edited)
My computer doesnt load up, doesnt progress any further than the Gigabyte utilities splash screen. I cannot open the CD drive, and pressing the keys on my keyboard does nothing. However, if I press the caps lock before turning my computer on, THEN the green light on the caps lock appears. Pressing the hotkeys, such as TAB for access to the BIOS, or F12 for utility program does nothing.

To give some background, I had been playing a game and had a tv show from the internet running in the background.

My system was running slow, and then seemed to have totally frozen. I waited 5 mins for it to resolve itself. It didn't. I tried task manager, and Ctl+Alt+Del to no avail.

I then, in desperation turned the power off at the mains.


PPS: I have left the computer for approx 4 hours to see if it was just running slowly. Sadly, no such luck.

Since then, I cannot even access Windows or anything.

Please help!

PS: This is a desktop computer I am referring to.
 

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doesnt progress any further than the Gigabyte utilities splash screen. I cannot open the CD drive
This signifies a hardware problem. When you power up the computer can you press the eject button for the CD drive? Does the tray open? Does the light on the CD drive light or blink? on the Gigabyte screen can you enter Setup (Bios) usually by pressing the Del key?
If not, then shut down the computer and unplug all drives (CD/DVD, HDD's, Floppy etc) and start the computer. Can you get into the Bios? If not, then you may have a failing Power Supply Unit. Try testing with another.
 

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Discussion Starter · #3 · (Edited)
When you power up the computer can you press the eject button for the CD drive? Does the tray open?

No.

Does the light on the CD drive light or blink?

No.

on the Gigabyte screen can you enter Setup (Bios) usually by pressing the Del key?

Usually, yes. However, I am unable to do anything at all, at present.
 

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can you enter Setup (Bios).....Usually, yes.
If you can boot into Setup (Bios) On the first page, do you see your CD/DVD rom drive listed? Do you see your HDD Listed? Have you unplugged the CD/DVD drive and try to start the computer?
 

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Discussion Starter · #5 ·
Hi.

Unplugging my CD/DVD drive granted me access to the BIOS, as well as Windows, as normal.

I was greeted with a screen telling me that my C: drive would be checked for consistency.

It would appear that my computer is working absolutely fine now....with the notable abscence of my CD/DVD drive!
 

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Try plugging in the CD/DVD drives power plug to the drive, do not plug in the Data cable in. Start the computer. Try to eject the tray, if that fails, then this drive needs to be replaced. If it works, shut down the computer and re-attach the data cable. Start the computer, try the tray again, If this fails the drive needs to be replaced. If this succeeds, the data cable may have been loose.
 
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