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Computer freezing minutes after startup. Seems related to Chrome

1365 Views 3 Replies 3 Participants Last post by  jcgriff2
I am running Windows 7 64 bit

Yesterday my laptop froze and would not unfreeze. I eventually used the power button to restart it. Since then my computer has been freezing in this manner a few minutes after starting up. Programs that I was running during the original failure are VLC, utorrent, Chrome and possibly Medieval 2: Total War (also there are likely others that I do not generally interact with running in the background). I have noticed that whenever I launch Chrome now (consistent after reinstalling) it causes the computer to freeze up like this upon launching. I have never had any similar problems with this computer before and have been using all these programs without problems for awhile.

Sadly I have no restore points.

I'm all for any solution that involves never using any of these again, however I am at the point where formatting is looking like the only solution. This is very undesirable as I do not have a working recovery partition (hasn't worked since adding an ubuntu partition) nor do I have a Windows 7 disc as this came pre-installed with no CD.

I was under the impression that this could be malware related but so far my scans turn up nothing (although they cannot fully complete before the computer fails as it does). I tried AVG, spyware doctor, and adaware but only spyware doctor gets anywhere near finishing.

Anything I can do? Anyone seen anything similar?
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for a quick scan use malwarebytes the quick scan takes only about 15 minutes,
you can also use it in safe mode.
Ran that scan, did find an instance of malware but the problem persists.
Given that malware was found, I would suggest that you proceed to the Security Center, Virus/Trojan/Spyware Help Forum, to have your system reviewed by a Security Analyst. Please be sure to follow THESE STEPS carefully before posting your logs in the Security Forum.

Please be patient as the Security Analysts are very busy and one will get to you as soon as possible.

Regards. . .


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