Tech Support banner
Status
Not open for further replies.
1 - 2 of 2 Posts

·
Registered
Joined
·
3 Posts
Discussion Starter · #1 ·
My son in law installed Norton Anti Virus on my wifes computer. When he left the computer was running. My wife came in from work, hit start the button and nothing happened. What is the first thing that I should check, other than the obvious, both switches on and the unit is plugged in.
 

·
Registered
Joined
·
878 Posts
Do any fans or lights come on at all?

If not, check breakers, fuses and all that when you check the plugs.

If all that is alright, pop open the case and double check that all the power connectors are connected tightly and securely. Also while you're in there blow out all the dust that's in the computer, including all the fans and heatsinks with some compressed air.

If all is tight and free of dust, it could be a bad power supply, a bad motherboard, or a bad switch.

The easiest to check is a bad power supply. You can either check it yourself with a multimiter by using the guide at the top of this forum, or see if someone you know has a spare. Be sure it's of the same or greater wattage.

there are a lot of things to check, so we'll start here!
 
1 - 2 of 2 Posts
Status
Not open for further replies.
Top