[tjtoor]

Hi there, I have been helped by this forum before. I have had no problems for about six months.

My computer has started to get the dreaded blue screen sometimes, or just freezing. When I try to reboot, the computer just beeps and nothing happens. I turn the computer off from behind for about ten mins and restart. Everything is fine sometimes for hours.

I am running Zone Alarm, AVG free antivirus, AVG anti-spyware, Spyware blaster, Spybot and Ad Aware. No virus or malware shows up.

My system is Windows 2000 with the latest MS Windows updates(SP4).

Here is my hijackthis log: Hope You can help with some insight.

Logfile of HijackThis v1.99.1
Scan saved at 7:56:45 PM, on 21/12/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\savedump.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZONELABS\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\System32\svchost.exe
C:\Documents and Settings\tj toor\My Documents\ewido anti-malware\ewidoctrl.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\sistray.EXE
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINNT\system32\UMonit2k.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\tj toor\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Shaw High Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SiS Tray] C:\WINNT\System32\sistray.EXE
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\UMonit2k.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Shaw Help - {1CDFF914-0C87-40C2-AAC8-68E8835C6475} - http://support.shaw.home.com (file missing) (HKCU)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1140481177228
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1140853135422
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37610.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Documents and Settings\tj toor\My Documents\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Procedure Call (RPC) Remote (RpcRemote) - Unknown owner - C:\WINNT\system32\remote.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZONELABS\vsmon.exe


TJ

 

[tetonbob]

You should uninstall Ewido anti-malware, as AVG Anti-Spyware is it's replacement, and having both serves no purpose other than to slow your machine down.

Random crashes can be for many reasons, among them hardware failure, overheating, OS corruption, and yes, malware.

That said, I do see evidence of one bot in your log.

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account.

• Open the extracted SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
  (Report.txt will also be copied to Clipboard ready for posting back on the forum).
• Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

 

[tjtoor]

sd fix and hijack this log

SDFix: Version 1.51
****************

Fri 22/12/2006 - 20:43:23.88

Microsoft Windows 2000 [Version 5.00.2195]

Running From: C:\SDFix

Stage One - Safe Mode

Checking Services...

Service Name:

RpcRemote

File Path:

C:\WINNT\system32\remote.exe

RpcRemote Deleted...

Starting Registry Repairs...


Restoring Default Hosts File...

Stage One Complete

Rebooting...

Stage Two - Normal Mode

Checking For Malware:
--------------------

C:\WINNT\system32\TFTP776
C:\WINNT\system32\TFTP2668
C:\WINNT\system32\TFTP5812
C:\WINNT\system32\TFTP5772
C:\WINNT\system32\TFTP5820
C:\WINNT\system32\TFTP2688
C:\WINNT\system32\TFTP17956
C:\WINNT\system32\TFTP2868
C:\WINNT\system32\TFTP804
C:\WINNT\system32\TFTP22172
C:\WINNT\system32\TFTP668

Backing Up and Removing any Files Found...

Alternate Stream Check:

C:\WINNT\system32
No streams found.
Final Check:

Services:
---------


Files:
------

Backups Folder: - C:\SDFix\backups\backups.zip

Checking for files with Hidden Attributes:

C:\Program Files\Accessories\mspcx32.dll
C:\Program Files\Uninstall Information\mshtml.DllReg\AINF0000
C:\arcldr.exe
C:\arcsetup.exe
C:\Program Files\Common Files\Adobe\ESD\DLMCleanup.exe
C:\MSDOS.SYS
C:\CONFIG.SYS
C:\IO.SYS
C:\pagefile.sys
C:\Documents and Settings\tj toor\Application Data\WinPatrol\Config.sys

FINISHED!


Hijack this logfile:

Logfile of HijackThis v1.99.1
Scan saved at 8:50:43 PM, on 22/12/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZONELABS\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\System32\svchost.exe
C:\Documents and Settings\tj toor\My Documents\ewido anti-malware\ewidoctrl.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\notepad.exe
C:\WINNT\System32\sistray.EXE
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINNT\system32\UMonit2k.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Documents and Settings\tj toor\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Shaw High Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SiS Tray] C:\WINNT\System32\sistray.EXE
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\UMonit2k.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Shaw Help - {1CDFF914-0C87-40C2-AAC8-68E8835C6475} - http://support.shaw.home.com (file missing) (HKCU)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1140481177228
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1140853135422
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37610.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - C:\Documents and Settings\tj toor\My Documents\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZONELABS\vsmon.exe

 

[tetonbob]

I still see Ewido installed.

Your system should be stable enough to perform that uninstall. Please do so now, for the reasons stated previously.

Then, we can continue.

Also let me know how the system is behaving.

 

[tjtoor]

still slow

I have deleted EWIDO. My internet connection is slow. I am using HI speed lite. Usually connects to websites right away. Now it takes 30 secs sometimes. I have to retry sometimes also. This has just started to happen in the last couple of days.

TJ

 

[tetonbob]

Your connection issues may not be related to malware. We'll see what we can do, but you may need to seek advice from either your ISP, or another area here at TSF.

I don't see any other malware in your most recent HJT log. Let's see if a thorough cleaning helps.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

---------------------------------------------------------------------------------------------------

I see you have AVG Anti-Spyware already. Please update it's definitions, and run a scan where I have placed it in this fix.

Run AVG Anti-Spyware

• From the main screen, click on update, then click the Start
  update button.
• After the update finishes (the status bar at the bottom will display "Update
  successful")
• select the "Settings" tab.
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
• Under "Reports"
• Select "Automatically generate report after every scan"
• Un-Select "Only if threats were found"
• Exit AVG Anti-Spyware. DO NOT scan yet.

---------------------------------------------------------------------------------------------

Download and install CleanUp!
NOTE: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, make a backup of these before running CleanUp!. Do NOT run this program if you have XP Professional 64 bit edition. If you're unsure please do not run it! If you don't already know, you're probably not using XP64, but you can download & run this tool to find out for sure.....http://www.kellys-korner-xp.com/regs_edits/xp_whichcpu.exe

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files (if present)
• Cleanup! All Users
• Click on the Temporary Files tab and uncheck the box for Scan drives for files matching if it’s checked.

Click OK
Press the CleanUp! button to start the program.

It may ask you to log-off/reboot at the end, if it does please do so.

---------------------------------------------------------------------------------------------------

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account. Make sure to close any open browsers.

---------------------------------------------------------------------------------------------

Run AVG Anti-Spyware with it's updated definitions...it's important that all windows must be closed)

• Click Scanner
• Click on the Scan tab
• Click Complete System Scan to begin scanning.
  Once the scan is complete do the following:
• If you have any infections you will prompted, then select "Apply all actions"
• Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).

Restart in normal mode.

---------------------------------------------------------------------------------------------

Perform an online scan with Internet Explorer with Panda ActiveScan

1. Click on
   located at the bottom of the page.
2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*

Begin the scan by selecting

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on
  then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

---------------------------------------------------------------------------------------------------

Open Hijack This and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.

---------------------------------------------------------------------------------------------

Please return with logs from:

AVG Anti-Spyware
Panda
HJT

 

[tjtoor]

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 1:31:05 PM 26/12/2006

+ Scan result:



C:\Documents and Settings\tj toor\Cookies\tj [email protected][2].txt -> TrackingCookie.Burstnet : No action taken.
C:\Documents and Settings\tj toor\Cookies\tj [email protected][2].txt -> TrackingCookie.Euroclick : No action taken.
C:\Documents and Settings\tj toor\Cookies\tj [email protected][2].txt -> TrackingCookie.Liveperson : No action taken.
C:\Documents and Settings\tj toor\Cookies\tj [email protected][2].txt -> TrackingCookie.Mediaplex : No action taken.
C:\Documents and Settings\tj toor\Cookies\tj [email protected][1].txt -> TrackingCookie.Pointroll : No action taken.
C:\Documents and Settings\tj toor\Cookies\tj [email protected][1].txt -> TrackingCookie.Questionmarket : No action taken.
C:\Documents and Settings\tj toor\Cookies\tj [email protected][1].txt -> TrackingCookie.Tacoda : No action taken.
C:\Documents and Settings\tj toor\Cookies\tj [email protected][1].txt -> TrackingCookie.Trafficmp : No action taken.


::Report end


Here is the HJT log

Logfile of HijackThis v1.99.1
Scan saved at 2:24:20 PM, on 26/12/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZONELABS\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\sistray.EXE
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINNT\system32\UMonit2k.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\system32\internat.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\tj toor\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Shaw High Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SiS Tray] C:\WINNT\System32\sistray.EXE
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\UMonit2k.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Shaw Help - {1CDFF914-0C87-40C2-AAC8-68E8835C6475} - http://support.shaw.home.com (file missing) (HKCU)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1140481177228
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1140853135422
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37610.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZONELABS\vsmon.exe

I can't seem to do the Panda scan. I put in Canada BC and my email address, click the scan now button, nothing happens. On the bottom left of the page, it says error on page and javascript.

 

[tetonbob]

See if you can get this online scan to work for you.

Establish an internet connection & perform an online scan using Internet Explorer at http://www.kaspersky.com/service?chapter=161739400

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
      [*]Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save Report As button.
• Select txt file from the dropdown menu, to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

---------------------------------------------------------------------------------------------

 

[tjtoor]

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, December 27, 2006 10:55:26 PM
Operating System: Microsoft Windows 2000 Professional, Service Pack 4 (Build 2195)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 28/12/2006
Kaspersky Anti-Virus database records: 254631
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 24480
Number of viruses found: 0
Number of infected objects: 0 / 0
Number of suspicious objects: 0
Duration of the scan process: 01:10:35

Infected Object Name / Virus Name / Last Action
C:\WINNT\system32\config\software.LOG Object is locked skipped
C:\WINNT\system32\config\default.LOG Object is locked skipped
C:\WINNT\system32\config\SECURITY Object is locked skipped
C:\WINNT\system32\config\SECURITY.LOG Object is locked skipped
C:\WINNT\system32\config\SYSTEM.ALT Object is locked skipped
C:\WINNT\system32\config\SAM Object is locked skipped
C:\WINNT\system32\config\SAM.LOG Object is locked skipped
C:\WINNT\system32\config\SYSTEM Object is locked skipped
C:\WINNT\system32\config\SOFTWARE Object is locked skipped
C:\WINNT\system32\config\DEFAULT Object is locked skipped
C:\WINNT\system32\config\AppEvent.Evt Object is locked skipped
C:\WINNT\system32\config\SecEvent.Evt Object is locked skipped
C:\WINNT\system32\config\SysEvent.Evt Object is locked skipped
C:\WINNT\Temp\ZLT03b9b.TMP Object is locked skipped
C:\WINNT\Temp\ZLT03ba1.TMP Object is locked skipped
C:\WINNT\Debug\PASSWD.LOG Object is locked skipped
C:\WINNT\Debug\ipsecpa.log Object is locked skipped
C:\WINNT\Debug\oakley.log Object is locked skipped
C:\WINNT\SchedLgU.Txt Object is locked skipped
C:\WINNT\CSC\00000001 Object is locked skipped
C:\WINNT\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINNT\WindowsUpdate.log Object is locked skipped
C:\WINNT\Internet Logs\tvDebug.log Object is locked skipped
C:\WINNT\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINNT\Internet Logs\TJ-TOORS.ldb Object is locked skipped
C:\WINNT\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINNT\Internet Logs\fwdbglog.txt Object is locked skipped
C:\Documents and Settings\Default User\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Default User\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Default User\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\tj toor\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\tj toor\Local Settings\Temp\~DF539A.tmp Object is locked skipped
C:\Documents and Settings\tj toor\Local Settings\Temp\~DFB339.tmp Object is locked skipped
C:\Documents and Settings\tj toor\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\tj toor\Local Settings\History\History.IE5\MSHist012006122720061228\index.dat Object is locked skipped
C:\Documents and Settings\tj toor\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\tj toor\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\tj toor\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\tj toor\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\tj toor\Application Data\Microsoft\Internet Explorer\UserData\index.dat Object is locked skipped
C:\Documents and Settings\tj toor\ntuser.dat.LOG Object is locked skipped

Scan process completed.

 

[tetonbob]

Let's make sure nothing is hiding.


Download and run Blacklight

Note that you must have local administrative privileges to run the program.

Click Scan. BlackLight will use Windows Explorer (the desktop process) to scan for hidden items. Your anti-virus software or personal firewall might display a warning that says Blacklight (blbeta.exe) is trying to manipulate the Windows Explorer process (explorer.exe). If you want to continue the scan, you should allow BlackLight to do this

When it finishes, click Next. You may get a screen similar to the picture below. Click on Close

BlackLight beta would create a log file "fsbl-<date-and-time>.log". By default, the log file is in the same directory as the executable. Please post the log

Also post a new HijackThis log.

 

[tjtoor]

Here is the blacklight log


12/28/06 12:57:35 [Info]: BlackLight Engine 1.0.55 initialized
12/28/06 12:57:35 [Info]: OS: 5.0 build 2195 (Service Pack 4)
12/28/06 12:57:35 [Note]: 7019 4
12/28/06 12:57:35 fsbl-<date-and-time>.log7005 0
12/28/06 12:57:38 [Note]: 7006 0
12/28/06 12:57:39 [Note]: 7011 916
12/28/06 12:57:39 [Note]: 7026 0
12/28/06 12:57:39 [Note]: 7026 0
12/28/06 12:57:50 [Note]: FSRAW library version 1.7.1021
12/28/06 12:58:38 [Note]: 2000 1012
12/28/06 13:01:25 [Note]: 7007 0



Here is the HJT log


Logfile of HijackThis v1.99.1
Scan saved at 1:05:55 PM, on 28/12/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZONELABS\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\sistray.EXE
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINNT\system32\UMonit2k.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\internat.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\tj toor\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Shaw High Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SiS Tray] C:\WINNT\System32\sistray.EXE
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\UMonit2k.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Shaw Help - {1CDFF914-0C87-40C2-AAC8-68E8835C6475} - http://support.shaw.home.com (file missing) (HKCU)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1140481177228
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1140853135422
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37610.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZONELABS\vsmon.exe


My internet connection is slow. I used to connect to webpages instantly, now it takes 10 secs. Sometimes I have to refresh the page to connect.
This has happened the same time as the crashing. The computer has not crashed the last 3 days.

TJ

 

[tetonbob]

One last diagnostic tool....as I said earlier, this may not be related to malware removal, which is what this forum is for.

1. Download combofix.exe to your desktop.
2. Double click on combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply with a new HJT log

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

 

[tjtoor]

"tj toor" - Thu 28/12/2006 17:32:25.80 Service Pack 4
ComboFix 06-12-28.3W-BetaE2 - Running from: "C:\Documents and Settings\tj toor\Desktop"

((((((((((((((((((((((((((((((( Files Created from 2006-11-28 to 2006-12-28 ))))))))))))))))))))))))))))))))))


2006-12-22 20:34 <DIR> d-------- C:\SDFix
2006-12-16 10:54 <DIR> d-------- C:\FOUND.033
2006-12-16 01:58 <DIR> d-------- C:\FOUND.032
2006-12-16 00:01 <DIR> d-------- C:\FOUND.031
2006-12-14 13:56 <DIR> d-------- C:\Program Files\Free Window Registry Repair
2006-12-14 12:01 <DIR> d-------- C:\FOUND.030
2006-12-14 03:10 <DIR> d-------- C:\FOUND.029
2006-12-13 14:39 <DIR> d-------- C:\FOUND.028
2006-12-13 14:11 <DIR> d-------- C:\FOUND.027
2006-12-13 08:43 724,992 --a------ C:\WINNT\iun6002.exe
2006-12-13 08:43 <DIR> d-------- C:\Program Files\USB Card Reader Driver v1.9b
2006-12-12 00:47 <DIR> d-------- C:\FOUND.026
2006-12-09 02:15 <DIR> d-------- C:\DOCUME~1\TJTOOR~1\.housecall6.6
2006-12-09 00:09 3,968 --a------ C:\WINNT\system32\drivers\AvgAsCln.sys
2006-12-08 23:55 <DIR> d-------- C:\FOUND.025
2006-12-08 19:36 <DIR> d-------- C:\Program Files\Registry Mechanic
2006-12-08 05:43 <DIR> d-------- C:\FOUND.024
2006-12-06 23:10 <DIR> d-------- C:\FOUND.023
2006-12-05 23:35 <DIR> d-------- C:\FOUND.022
2006-12-03 12:10 <DIR> d-------- C:\FOUND.021


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-12-07 17:02 2174976 --a------ C:\WINNT\system32\wmvcore.dll
2006-11-06 12:47 596480 --a------ C:\WINNT\system32\inetcomm.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"internat.exe"="internat.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"Synchronization Manager"="mobsync.exe /logon"
"SiS Tray"="C:\\WINNT\\System32\\sistray.EXE"
"WinPatrol"="C:\\PROGRA~1\\BILLPS~1\\WINPAT~1\\winpatrol.exe"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_10\\bin\\jusched.exe\""
"Gene USB Monitor"="C:\\WINNT\\system32\\UMonit2k.exe"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"Zone Labs Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"NoChange"="1"
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"^SetupICWDesktop"=""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{81559C35-8464-49F7-BB0E-07A383BEF910}"="SpywareGuard"
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"internat.exe"="internat.exe"
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
rpcss REG_MULTI_SZ RpcSs\0\0
wugroup REG_MULTI_SZ wuauserv\0\0
BITSgroup REG_MULTI_SZ BITS\0\0

HKLM\software\Microsoft\Windows NT\CurrentVersion\Svchost *netsvcs*
WmdmPmSN


Contents of the 'Scheduled Tasks' folder
C:\WINNT\tasks\XoftSpy.job

Completion time: Thu 2006-12-28 17:35:50.62



HJT log

Logfile of HijackThis v1.99.1
Scan saved at 5:38:08 PM, on 28/12/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZONELABS\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\sistray.EXE
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINNT\system32\UMonit2k.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\internat.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\system32\NOTEPAD.EXE
C:\Documents and Settings\tj toor\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Shaw High Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SiS Tray] C:\WINNT\System32\sistray.EXE
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [Gene USB Monitor] C:\WINNT\system32\UMonit2k.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [internat.exe] internat.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Shaw Help - {1CDFF914-0C87-40C2-AAC8-68E8835C6475} - http://support.shaw.home.com (file missing) (HKCU)
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1140481177228
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1140853135422
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37610.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZONELABS\vsmon.exe

 

[tetonbob]

ok, I can't see any malware as the reason for your connection issues.

You may want to take this up with your ISP, or ask in the Networking or Windows XP forums here.

Try this as well:

Go to Start>Run and type cmd and hit OK
Next type
ipconfig /flushdns
then hit enter, type exit hit enter
(that space between g and / is needed)

 

[tjtoor]

Thank u Teton Bob

I will try my ISP provider and the networking forum. Thanks for all the help!!!!!!!!!!!


TJ

 

[tjtoor]

avg anti spyware the problem!!

I completely shut down Avg anti-spyware and my internet connection is back to normal. Are there any settings that I could adjust to help the internet connection and still protect myself.

 

[tetonbob]

Seems odd that AVG AS was the cause, although recently they've had server issues with their updater, so perhaps AVG AS was in a constant state of attempting to update and hogging the line.

You may want to prevent AVG Anti-Spyware from running at Windows startup, and just call it into service when needed. This may help with system boot times. To do so, right click on the AVG A/S system tray icon, and uncheck Start with Windows. Also disable it's real time protection, as this will also use system resources, and will time out at the end of the trial period in 30 days. To do so:

Open AVG Anti-Spyware.

• On the main screen under Your Computer's security.
  • Click on Change state next to Resident shield. It should now change to inactive.
  • Click on Change state next to Automatic updates. It should now change to inactive.

Hope that helps.