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Ok, so recently my computer has started crashing when I try and run the virus scan (I have Norton anti-virus, which is less than a year old). I have managed to narrow it down; the computer crashes when the scan gets to the Java folder in Common Files. The computer just turns itself off, regardless of whether I am working on it or not.

Any insight to this problem would be great, since I am utterly computer illiterate and have no idea what the implications might be.

Thanks.
 

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Go to the thread HERE and follow Microbell's 5 steps and post a Log in the Hijack this help forum and one of the security experts will check it out and if it is clean will get it transferred back here
 
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