[cjf1023]

Hi and thanks for any help you can give me in regards to my problem.

So for the past 6 months or so my computer, on and off, will crash and completely shut down while under a large load such as downloading a large file or playing a graphic intensive game. Recently I have been able to download and play everything fine, untill today.

Today I tried to download a patch for the game world of warcraft, and my computer shuts down before it can finish. I then tried to download windows service pack 3, but again, my computer crashed before it could finish.

In the past it will typically only shut down when playing games or downloading something on uTorrent, ect.

I have tried cleaning everything with compressed air and have cleaned out everything.

I have attached a file with my hardware temperatures from PCWizard if that is any help. I have read that maybe its a power supply problem? It looks like maybe the processor is running hot maybe I need a new CPU Cooler?

Thanks for all and any help on the issue it is GREATLY appreciated!

Edit: I have also attached a file of my hardware temps while running a game (Knights of the Old Republic).

It says the "tMax" is 49C, and its running 54C with the game open.

For those of you who would rather not open the files..

>>This is while the computer is just running firefox.
Voltage CPU : 1.33 V
Voltage CPU : 1.33 V
+3.3V Voltage : 3.28 V
+12V Voltage : 12.09 V
Chassis Fan : 3375 rpm
Processor Temperature : 44.5 °C
Mainboard Temperature : 34 °C
Power/Aux Temperature : 43.5 °C
:
Processor : Thermal Diode
AMD Athlon 64 X2 (Core 1) : 47 °C
AMD Athlon 64 X2 (Core 2) : 42 °C
:
NVIDIA GeForce 8800 GT :
GPU Diode : 55 °C
GPU Fan : 100.00%

 

[Haligen]

I'm pretty sure that if any piece of hardware gets too hot the motherboard just shuts down. Now this problem sounds like it could be a power supply. Does the computer shutting have any correlation to how long it has been on?

 

[cjf1023]

I'm pretty sure that if any piece of hardware gets too hot the motherboard just shuts down. Now this problem sounds like it could be a power supply. Does the computer shutting have any correlation to how long it has been on?

Generally no it doesnt. I can get home, turn on the PC, go to download a game patch or what be it, and 2 minutes later it will crash.

The "tMax" under the processor in PC Wizard says "49C" yet when im running a game the temp goes up to 54C+.

 

[Haligen]

So it only happens when the processor is under load? Basically I'm trying to narrow the search down to one component.

Do you have access to another power supply? If so check what happens when that is hooked up.

 

[Haligen]

The tmax from the wizard sounds odd. I just looked up the precessor you specified and the temp max on them is 55 - 70 C. Do the temps get into the higher 60 C range?

 

[cjf1023]

The tmax from the wizard sounds odd. I just looked up the precessor you specified and the temp max on them is 55 - 70 C. Do the temps get into the higher 60 C range?

Sorry for the delay in answer was at work. But I was thinking because it was dual core maybe they were added together? like the average would be 35C for each core?

Also, I don't have a power supply I can try using, although the one i have is a couple years old so upgrading it wouldnt be a bad idea either way.

 

[Haligen]

Sorry about the delay as well, I was working too : (. Upgrading your power supply may fix the issue, but it is possible that it could be the CPU as well. The heat-sink on the CPU could have unseated and it just can't handle heavy loads anymore. So the CPU may not even be damaged its just unseated, but that is the best case scenario if it is the CPU.

I'm guessing it is either you power supply or your CPU. that is about all I can tell you. I hope another forum member will be able to narrow it down.

Good luck.

 

[Tumbleweed36]

What is the wattage and brand name of that power supply and what video card are you using? That info might help a lot. Also list other specs.

Also, check the temps and voltages in the bios, that is generally the most accurate. Report them back here so we can see where they are.