[Stern555]

Im most likely in the wrong area for this post (sorrey) but ive been told my problem is software based and i use windows 7 so i didnt know where to post. I did have a problem with psu which was solved and i got it replaced but now my computer is crashing whenever i goto download somthing ( i start the download for example a game any game after a few minutes usualy it does what im about to explain) or do alot of things at once and when it crashes its like a reboot you hear a click and its supposd to reboot except it acts like its running normally and i cant do anything the moniter jsut says no signal and nothing can be done not even the reboot button i have to turn it off compleetly, ive ran anti virus programs, cleaned out registry,defragmented,chdsked and removed everything on the computer except for a few things im really at a standstill and im soon going to jsut give it to best buy or somwhere else to fix even though i know itl be a fortune but if it can be avoided id love to do so. ( i get a WMI 10 error dont know if itd cause anything heard its nasty, and my computer is win7,8gb ram,1tb hd,amd processor and nividia gforce 560 i think graphics, if you need anything more specific ill find out) Please Help! Im Going Crazy >.<:banghead:

 

[shawnpb]

Which PSU did you have before brand and wattage, and which psu do you have now brand and wattage?

What is the make and model of your machine meaning OEM Dell, Acer, HP etc... the model number will be on the back or front.


When the system reboots do you get any error codes and or a Blue Screen Of Death similar to the image below?

If you have a custom built pc we need the motherboard brand & model number
CPU specs, and hard drives installed. Use Speccy to help you find out all your specs. Click on File/publish post here.


The age of the system would help also.

 

[spunk.funk]

i get a WMI 10 error..... you hear a click

If the Click is coming from the HDD, that is a sign the HDD is about to fail. Backup any files you can't live without onto a USB HDD.
What is the WMI error?
Download the ISO image for Seatools in my signature, burn the image to CD using IMGBurn also in my signature. Boot off of the newly created CD and run the Short and Long test on the drive. If either test fails, the HDD needs to be replaced.

 

[shawnpb]

Yes clicking thought of a failing hard drive, but I thought perhaps one of those old loud HD's. I deed Spunk sounds like a failing hard drive. How loud is the clicking?

WMI is Windows Management Instrumentation extension a failing hard drive could be related to it because you are downloading writing to the hard drive, if you have a failing hard drive that is.

 

[Stern555]

Both of the psu's were 110 volts the old one was burnt out and the new one is an orion 110 v the computer is a cyber power gaming pc, and no i get no errors or no blue screen jsut click and the screen says no signal and i cant do anything besides turn it off, heres a spiccy snapshot i hope this link works http://speccy.piriform.com/results/3BDSFHjtXY2nM4ZClyxsoNY
and the click isnt that bad sounds like if you were to press the power button about that loud, and ive had the hardware of the pc scanned they said no problems ,could it still be hdd? all things on this shouldent be too old i only got it a year and a half ago.

 

[joeten]

What is the wattage of the psu

 

[spunk.funk]

As Joe asked, open the side of the computer and look at the label for the PSU, what is the output wattage (eg) 400w, 550w etc. Also the Make and Model #
If the clicking is coming from the PSU, that would be a sign of that failing.

 

[Stern555]

ok so i have the box it comes in i thought this would be better because everythings printed on it it says: Orion 585 W ATX 12v v.2.31 ams/indel quad core support input characteristicss : 100~240 vac frequency 50~6-Hz output characteristics: 3.3v, +5v, +12v1, +12v2, +5Vsb, 24A 17A, 0.8A, 2.5 A . And i dont know where the clicking is comming from its obviously inside the computer ( also idk if it helps but ive watched task manager while download and its physical memory hits 0 and a few seconds to minutes after it crashes with no signal )

 

[Stern555]

The old one was 115v/230v 10/5A 50-60Hz

Turbolink switching power supply
ATX - TL 500W-BK 12V

(the place i brougth the compuiter to said it was failing and was cheap garbage and replaced it which i believe because it was being glitchy, but now i got it replaced and now the computers doing this crash/restart gig.)

 

[spunk.funk]

ok so i have the box it comes in.....Orion 585W.....The old one was TL 500W-

Would the psu cause th computer to turn off whilst downloading things? like its not even funny i cant even download anything only really fast stuff like that speccy ( oh and ill add the psu info in a sec ill see if i ahve the box which the old oneis in and its the box of the new one they replaced it with if not ill see what i can do about opening it i havnt opened it before besides at the computer shop i took it too where it was cleaned ect ect

A computer that shuts down on it's own is caused by overheating and/or a failing Power Supply Unit. You are going to have to do the detective work, open the side of the case and put your ear next to it to find out where the clicking is coming from.

 

[Stern555]

So im supposing its safe to open the computer while its running? lol i havnt really done it before.. i always though it was bad even if it moved while on

 

[Stern555]

(and it only clicks when it crashes but ill check

 

[spunk.funk]

Open the side of the computer, while it is off. Then start the computer while the side is off. See if any wires are crossing fans. Make sure the computer is dust free, etc. Try to download something and put your ear next to the open computer to discern which part is clicking.

 

[Stern555]

ya im about to get it to crash so i can hear the click now but i jsut noticed the front fan isnt working but the 2 fans on the psu are working and the one on the motherbpad is working and theres a blinking red light i the front of the computer and small small very quiet zappy ish noises in the psu... anyways ill be back in a minuted time to try and download.

 

[Stern555]

For some reason i didnt hear te normal click i usualy do i tried it twice but i do hear little electrical pip/popy noises in the psu( more so when downloading every few seconds but i hear them a few times a minuted without downloading) ( the red light blinking in the front is still there and the front fan still isnt on , but i dont think temps the problem i went into bios)

 

[spunk.funk]

The only pip/poppy sounds should be coming from the HDD as access is accessing it, and the blinking red light is Hard Drive activity light, showing you something is going on in the HDD.
The PSU should just have the steady whirring sound of the fans.
Shut down the computer and blow out the fans with a can of compressed air.

 

[Stern555]

Ill do it but the psu is brand ne and eve when off theres nothign on the fan blades (dust) and the psu is on the bottem back of the pc and the hdd is middle front ish so i wouldent confuse the sounds , its like if you were to give somone a static shock and you hear the shock like pulling clothes out of dryer you hear that poping noise of the static its what it sounds like but faint and inside the psu. and ah i thought that red light would have been bad XD but i should get that front fan fixed :/

 

[joeten]

The zappy sound is a sign of something wrong if it is coming from the psu if you have not had it to long tell them to take it back and replace it

 

[Stern555]

So what about the front fan that isnt on can that affect anything aswell? a friend of mine who know not as much as you guys but he thinks the Hd is overheating atm its at 93 degres farenheit dk when its downloading just thought id add that. (and how much is it to install another fan on the computer round about jw because i know its had overheating issues in the past but havnt seen them latly i think its the psu because the computer worked before they installed it and now its glitchy and i hear those sparky noises in it so ill give them a call tommorow about it.)

 

[joeten]

That is 33C use hardware monitor to keep a eye on it' a case fan is not expensive it depends on the size but they are pretty cheap