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Discussion Starter · #1 ·
I keep either getting BSOD's or the screen freezes.

The event logs aren't helping me. I have run memtest, checked integrity on CMD and checked the harddrive for errors - all are fine.

I have worked out that if I take the side off my computer - and push the graphic card firmly, it seems to stop crashing until I begin to use my computer the next day. I have reseated my graphics card and blown away any dust. However the problem is still occurring.

I am not very well educated on computer problems so please suggest anything that could help. Many thanks.

Hopefully attached is the last 24 hours activity of my system logs from the event viewer. View attachment 8-2-13to9-2-13systemlog.zip
 

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When you posted I was sleeping. It is unrealistic to expect help with a problem within a few hours when you are asking for help from volunteers. You also did not provide all necessary information:

Crashes point to a hardware concern: likely RAM or hard disk related. Do you have an SSD? Hard to help you without the collection report asked for in the above (and below) link.



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Discussion Starter · #6 ·
The perfmon /report said access denied, so I'm recalling this from memory:

· OS - Windows 7
· x64 ?
· What was original installed OS on system? Windows 7
· Full Retail Version
· Age of system (hardware): 2 years
· Age of OS installation - 2 years

· CPU: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.2GHz
· Video Card: ATI Radeon HD 5700 Series
· MotherBoard: Gigabytye GA-870A-UD3
· Power Supply: CIT Gold 230v

And here is what the program produced: View attachment Windows7_Vista_jcgriff2.zip
 

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Recommendations:
Crashes primarily indicate a memory fault or incompatibility. Provide the following information about your hardware so we can check compatibility:
Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot. To upload all screenshots, it would be best to:
  1. generate the images using the Snipping Tool,
  2. go to where the images are saved,
  3. right click in a blank area within the folder where the images are saved,
  4. create a new folder,
  5. name the folder CPUZ,
  6. select all the images,
  7. place the pointer over an image,
  8. press and hold down the left mouse button and drag the image (all images should move with it),
  9. drop the images into the CPUZ directory you created,
  10. create a compressed (zipped) folder of CPUZ
  11. upload the .zip file to the forums.

Run some memory related diagnostics:
NOTE:
  • If you are overclocking any hardware, please stop.
  • Run display device memory tests to check the display card for memory problems.
  • Run Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
  • Run Prime95 to test your CPU, RAM modules, and general hardware.


Outdated and Problematic Drivers:
You should update/replace/remove the following drivers. Any drivers that are known to cause BSODs, please remove the software or remove the drivers and then remove the device; steps to do so are given after the list of outdated drivers. If you have ASACPI.sys installed, make sure it is updated and not pre-2009; pre-2009 versions are known to cause BSODs:

speedfan.sys Sun Sep 24 07:26:48 2006 (45168798)
SpeedFan
http://www.carrona.org/drivers/driver.php?id=speedfan.sys

lmimirr.sys Tue Apr 10 16:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys

DRIVER_BIN64 Tue Jul 31 20:05:51 2007 (46AFEA7F)

DRIVER_BIN64 - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

RaInfo.sys Fri Jan 4 11:57:14 2008 (477E818A)
LogMeIn/RemotelyAnywhere Kernel Information Provider
http://www.carrona.org/drivers/driver.php?id=RaInfo.sys

LMIRfsDriver.sys Mon Jul 14 10:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys

Rt64win7.sys Thu Feb 26 02:04:13 2009 (49A65B0D)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys

nusb3hub.sys Thu Nov 18 18:34:24 2010 (4CE5D420)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

nusb3xhc.sys Thu Nov 18 18:34:25 2010 (4CE5D421)
NEC Electronics USB 3.0 Host Controller Driver (previous BSOD issues with 2010 version)
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys

AODDriver2.sys Tue Mar 6 02:55:00 2012 (4F55DEF4)
AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys

To update drivers, make sure to download the drivers from the manufacturer and not using 3rd party programs. Your drivers should be found from your motherboard support site (ASUS, Gigabyte, MSI, etc.) or your vendor support site (Dell, HP, Toshiba, Sony, etc.) first. If you have devices you bought yourself, the drivers for those devices need to be downloaded from the manufacturer support site for those devices. If you need help, let us know.

To remove drivers, do so by uninstalling the device or software associated with the driver. Devices can be uninstalled through device manager, and then the device itself should be physically removed from the system if possible.


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:
Code:
[font=lucida console]**************************Sat Feb  9 03:35:30.579 2013 (UTC - 7:00)**************************
[COLOR=RED][B]speedfan.sys                Sun Sep 24 07:26:48 2006 (45168798)[/B][/COLOR]
[COLOR=RED][B]lmimirr.sys                 Tue Apr 10 16:32:45 2007 (461C108D)[/B][/COLOR]
[COLOR=RED][B]DRIVER_BIN64                Tue Jul 31 20:05:51 2007 (46AFEA7F)[/B][/COLOR]
[COLOR=RED][B]RaInfo.sys                  Fri Jan  4 11:57:14 2008 (477E818A)[/B][/COLOR]
[COLOR=RED][B]LMIRfsDriver.sys            Mon Jul 14 10:26:56 2008 (487B7E50)[/B][/COLOR]
[COLOR=RED][B]Rt64win7.sys                Thu Feb 26 02:04:13 2009 (49A65B0D)[/B][/COLOR]
AtiPcie.sys                 Tue May  5 09:00:22 2009 (4A005486)
GEARAspiWDM.sys             Mon May 18 06:17:04 2009 (4A1151C0)
VClone.sys                  Sun Aug  9 15:25:45 2009 (4A7F3ED9)
VMNET.SYS                   Mon Aug 10 06:04:50 2009 (4A800CE2)
vmnetbridge.sys             Mon Aug 10 06:05:58 2009 (4A800D26)
ElbyCDIO.sys                Thu Dec 17 15:25:16 2009 (4B2AAFCC)
amdiox64.sys                Thu Feb 18 08:17:53 2010 (4B7D5A21)
netr7364.sys                Wed Feb 24 00:02:51 2010 (4B84CF1B)
amdxata.sys                 Fri Mar 19 10:18:18 2010 (4BA3A3CA)
VMparport.sys               Thu May 20 23:19:59 2010 (4BF617FF)
vmci.sys                    Thu May 20 23:22:24 2010 (4BF61890)
hcmon.sys                   Thu May 20 23:54:08 2010 (4BF62000)
vmnetuserif.sys             Fri May 21 00:08:24 2010 (4BF62358)
VMkbd.sys                   Fri May 21 00:43:49 2010 (4BF62BA5)
vmx86.sys                   Fri May 21 01:31:12 2010 (4BF636C0)
cpuz135_x64.sys             Tue Nov  9 06:33:36 2010 (4CD94DB0)
[COLOR=RED][B]nusb3hub.sys                Thu Nov 18 18:34:24 2010 (4CE5D420)[/B][/COLOR]
[COLOR=RED][B]nusb3xhc.sys                Thu Nov 18 18:34:25 2010 (4CE5D421)[/B][/COLOR]
RTKVHD64.sys                Thu Feb 24 03:19:18 2011 (4D6630A6)
AtihdW76.sys                Thu Feb 23 05:30:12 2012 (4F463154)
[COLOR=RED][B]AODDriver2.sys              Tue Mar  6 02:55:00 2012 (4F55DEF4)[/B][/COLOR]
atikmpag.sys                Thu Apr  5 19:10:44 2012 (4F7E4294)
atikmdag.sys                Thu Apr  5 19:48:25 2012 (4F7E4B69)
tap0901.sys                 Fri Jul 20 05:48:38 2012 (50094596)
MpFilter.sys                Thu Aug 23 17:03:14 2012 (5036B6B2)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 09:08:30.858 2013 (UTC - 7:00)**************************
vmnetadapter.sys            Mon Aug 10 06:04:53 2009 (4A800CE5)
[/font]
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=lmimirr.sys
DRIVER_BIN64 - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RaInfo.sys
http://www.carrona.org/drivers/driver.php?id=LMIRfsDriver.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=VClone.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=netr7364.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=VMparport.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys



Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
Code:
[font=lucida console]**************************Sat Feb  9 03:35:30.579 2013 (UTC - 7:00)**************************
Loading Dump File [E:\BSODDmpFiles\Spiruel\020913-25911-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:12:36.218[/B]
Probably caused by :[B]memory_corruption ( nt!MiBadShareCount+4c )[/B]
BugCheck [B]4E, {99, 180ef, 2, 180ee}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
Arguments: 
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 00000000000180ef, page frame number
Arg3: 0000000000000002, current page state
Arg4: 00000000000180ee, 0
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]X64_0x4E_99_nt!MiBadShareCount+4c[/B]
  BIOS Version                  F2
  BIOS Release Date             06/07/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-870A-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 18 09:08:30.858 2013 (UTC - 7:00)**************************
Loading Dump File [E:\BSODDmpFiles\Spiruel\020813-22042-01.dmp]
Loading Dump File [E:\BSODDmpFiles\Spiruel\011813-36348-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:03:53.123[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487ad )[/B]
BugCheck [B]1E, {ffffffffc000001d, fffff800032a765d, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
Arguments: 
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff800032a765d, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c000001d
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID: [B]X64_0x1E_c000001d_BAD_IP_nt!_??_::FNODOBFM::_string_+487ad[/B]
  BIOS Version                  F2
  BIOS Release Date             06/07/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  GA-870A-UD3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
 

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Discussion Starter · #10 ·
Memtest is apparently fine - I tested it and all was clear. (My brothers and friends helped me with this.)

I tested Prime95 for about 15 minutes and all was fine. I turned it off when I began to worry about temperatures. (I probably was overcautious).

I'm currently in the process of updating the things you suggested. Many thanks!
 

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Memtest is apparently fine - I tested it and all was clear. (My brothers and friends helped me with this.)

I tested Prime95 for about 15 minutes and all was fine. I turned it off when I began to worry about temperatures. (I probably was overcautious).
Did you run Memtest86+ for at least 7-10 passes, preferably 10, both after a cold boot (system had been off for a few hours) and after the system was warm?

What temperatures do you see with Prime95? Please upload screenshots of the temperatures.


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Discussion Starter · #12 ·
Sorry for the late reply. I did do about 10 passes (warm boot). Not done a cold boot yet.

Here are the temps: temp.png

One thing to note is that it doesn't seem to crash when provoked - but rather at some point after booting up.
Sometimes when it crashes there are 3 beeps before post- and this repeats as the computer keeps failing to turn on. I looked up 3 beeps in my motherboard manual but got nothing. Continuous beeps however indicated gpu problems?
I reseated my GPU and blew any dust from it.
Not crashed yet.
 
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