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Discussion Starter #1
Hello, hopefully someone has some advice.

My fathers laptop had an issue the other day, took me a while but eventulary figured out that he had a faulty 1TB Hard Drive. I swapped it out for a 640 GB drive and now it works a dream (He doesn't mind the loss in space as he just surfs the web).

Rather than just throwing the 1T drive out I'm attempting to fully wipe the drive and hopefully get it to some sort of useable state (if that's even possible). I've got it plugged into my laptop via an external case and at the moment got HD Tune Pro doing a Zero Fill erase on the drive. It's now been running for 37 minutes and done around 12GB. It's stating that it's 1% complete and the speed is 5.2 MB/s.

I know that it would take a while to Zero a 1TB drive but is it normal to take this long?

Any other suggestions on how I could completely wipe (and possibly repair) the drive? Or should I just take a hammer to the darn thing!

The drive is a HGST 1TB 5400RPM.

Many thanks!
 

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Discussion Starter #3
Thanks for your reply. I've just stopped the Zero fill as I worked out that at that speed it would take around 55 hours. There must be a different way.

The drive is not very old. I believe my father bought the laptop new around 18 months ago, possibly even earlier.

Crystal Disk displays the health status of the drive as "Bad":

----------------------------------------------------------------------------
(2) HGST HTS541010A9E680
----------------------------------------------------------------------------
Enclosure : Mass Storage Device USB Device (V=14CD, P=6116, sa1)
Model : HGST HTS541010A9E680
Firmware : JA0OA560
Serial Number : JD10001V1SWTPM
Disk Size : 1000.2 GB (8.4/137.4/1000.2/1000.2)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 5400 RPM
Interface : USB (Serial ATA)
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 6
Transfer Mode : SATA/150 | SATA/600
Power On Hours : 466 hours
Power On Count : 915 count
Temperature : 32 C (89 F)
Health Status : Bad
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 4001h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _85 _85 _62 00000072008D Read Error Rate
02 100 100 _40 000000000000 Throughput Performance
03 212 212 _33 001300000001 Spin-Up Time
04 _99 _99 __0 000000000635 Start/Stop Count
05 __1 __1 __5 000000000000 Reallocated Sectors Count
07 100 100 _67 000000000000 Seek Error Rate
08 100 100 _40 000000000000 Seek Time Performance
09 _99 _99 __0 0000000001D2 Power-On Hours
0A 100 100 _60 000000000000 Spin Retry Count
0C 100 100 __0 000000000393 Power Cycle Count
BF 100 100 __0 000000000000 G-Sense Error Rate
C0 _98 _98 __0 000000000247 Power-off Retract Count
C1 100 100 __0 00000000158F Load/Unload Cycle Count
C2 187 187 __0 002B00090020 Temperature
C4 __1 __1 __0 000000000B24 Reallocation Event Count
C5 _78 _78 __0 0000000002C8 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 00000000000D UltraDMA CRC Error Count
DF 100 100 __0 000000000000 Load/Unload Retry Count

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 4A44 3130 3030 3156 3153 5754 504D
020: 0003 4000 0004 4A41 304F 4135 3630 4847 5354 2048
030: 5453 3534 3130 3130 4139 4536 3830 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 170E 0002 005E 0040
080: 01FC 0028 746B 7D69 6163 7449 BC49 6163 407F 0072
090: 0073 4001 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 6DB0 7470 0000 0000 0000 0000 6003 826C 5000 CCA7
110: 68D8 F462 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 000A
130: 5D58 0000 2182 1CF1 FA00 0000 4000 0000 0009 0000
140: 0000 0604 0504 0504 0505 0000 0000 0000 0000 0000
150: 0000 0003 3033 4235 0000 2804 0000 5DBD 2388 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 101F 0021 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 03E0 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 2BA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0B 00 55 55 8D 00 72 00 00 00 00 02 05
010: 00 64 64 00 00 00 00 00 00 00 03 07 00 D4 D4 01
020: 00 00 00 13 00 00 04 12 00 63 63 35 06 00 00 00
030: 00 00 05 33 00 01 01 00 00 00 00 00 00 00 07 0B
040: 00 64 64 00 00 00 00 00 00 00 08 05 00 64 64 00
050: 00 00 00 00 00 00 09 12 00 63 63 D2 01 00 00 00
060: 00 00 0A 13 00 64 64 00 00 00 00 00 00 00 0C 32
070: 00 64 64 93 03 00 00 00 00 00 BF 0A 00 64 64 00
080: 00 00 00 00 00 00 C0 32 00 62 62 47 02 00 00 00
090: 00 00 C1 12 00 64 64 8F 15 00 00 00 00 00 C2 02
0A0: 00 BB BB 20 00 09 00 2B 00 00 C4 32 00 01 01 24
0B0: 0B 00 00 00 00 00 C5 22 00 4E 4E C8 02 00 00 00
0C0: 00 00 C6 08 00 64 64 00 00 00 00 00 00 00 C7 0A
0D0: 00 C8 C8 0D 00 00 00 00 00 00 DF 0A 00 64 64 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 2D 00 01 5B
170: 03 00 01 00 02 E5 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 77

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 3E 00 00 00 00 00 00 00 00 00 00 02 28
010: 00 00 00 00 00 00 00 00 00 00 03 21 00 00 00 00
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
030: 00 00 05 05 00 00 00 00 00 00 00 00 00 00 07 43
040: 00 00 00 00 00 00 00 00 00 00 08 28 00 00 00 00
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
060: 00 00 0A 3C 00 00 00 00 00 00 00 00 00 00 0C 00
070: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
080: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
090: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
0A0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00
0B0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
0C0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
0D0: 00 00 00 00 00 00 00 00 00 00 DF 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 89
 

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What is the make of the HDD? To do a wipe, the software has to go through each sector by sector and check it. If the sector is bad, it marks this sector as such so that it won't be used to save data to in the future. If a sector is good, after marking it so, it writes a 0 to that sector. If the drive was failing as you say, then it is probably because it has a lot of bad sectors. The more bad sectors, the longer the wipe, or a full Format will take.
This may take overnight or longer. After it is done, the drive may be usable but I wouldn't trust it.
You can check the warranty of the drive with the manufacturer and if it's still under warranty RMA it back to them and they will send you a free Refurbished one in return.
 

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Discussion Starter #5 (Edited)
Thank you for the information. The make is a HGST which looking online seems to be a subsidiary of Western Digital. I'll have a look at the warranty situation.

Just checked the warranty on the drive and it says:

"The drive is not valid for warranty through HGST. Please return product to your point of purchase."

So I can't go down the warranty route.
 

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You can download HGST's Drive Fitness and burn the image to CD using IMGBurn or USB with Rufus all in my signature. Boot off of the newly created media, or if the drive is external, use Windows Drive Fitness and you can run the Long Diagnostic test on the drive. It checks for bad sectors and will take a long time. Or you can run the short test first. If either test fails the HDD needs to be replaced.
You can check the warranty here: https://www.hgst.com/portal/site/en/support/warranty/
 

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Discussion Starter #9 (Edited)
I checked and there is no warranty left on the drive.

The drive is now external so I downloaded, installed and ran Windows Drive Fitness. After it scans for drives a popup box appears saying:

"Mass Storage Device USB is NOT supported."

Clicking OK shows no drives found.
 

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The drive has failed, and is off to HDD Heaven.
For a second opinion, if the drive has a drive letter, you can open a Command Prompt as Admin and type the drive letter of the drive (eg) G: and press enter (eg) G:\> at this prompt type chkdsk /F. to check for Bad Sectors type chkdsk /R this will take a very long time.
 

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Discussion Starter #13
Okay well many thanks for your help.

Hard drive is now smashed into little bits :cry: poor little thing.

Again, I appreciate all of the help and a new drive is on my to-buy list.
 
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