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Hi there. Hoping someone can help me with a problem my daughter is having with her laptop computer.
The laptop is a Compaq Presario CQ61 and about 18 months old. Operating system is Windows 7.
The issue is that whenever the power cord is unplugged and the battery indicator is reading full battery (100%) the laptop continues to work for a few minutes until the battery reaches 93%, then it simply dies and switches off. I won't restart unless the power cord is plugged back in.
On start-up battery appears to be charging, reaching 100% again quickly.
Had suspected that the battery was faulty, but the indicator shows a fully charged battery which discharges to 93% then closes down the machine.
Have tried various resets and checks suggested online but to no avail.
Really appreciate any help on this one as my daughter is really bending my ear about this!!!
Thanks,
Gary.
 
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