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My wife has asked me to reformat her hard drive (we can't afford for someone else to do it). My wife has already saved all the files she wants to keep. I have been following directions I found at the Microsoft website. I started by creating a start-up disk. I then re-booted her computer with the disk in drive A:. The computer should have recognized that the floppy was in the drive, but it didn't, and instead continued on with the boot-up as normal. During the start-up, the LED under the A: drive flashes, indicating that the computer is checking the drive. I have tried different disks, but they all yield the same results.

How do I fix it so that the computer will notice the disk and bring up the A: prompt?
 

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You have to enter bios and set boot order. Set it to boot to a: then hdd0,
or it may be hdd1, your c:drive. If you are starting from scratch, I would
recommend noting what type of video card you have, sound, modem, any
hardware you have. You need that info for drivers later. If this is the first
time youve done this I would recommend you do some reading on the subject
first. Can be frustrating, but fun,lol. If you have another computer around
that is online, that is invaluable..
 
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