Client PC can't access the main computer

fredo55 · Dec 21, 2006

Main computer: XP home, sp2
Client computer: XP pro, sp2
Router: Netgear WGR614 v4. Both connected by wire
Both were working fine, after some windows update I have only one way network. Main can see client and use their files. Client can use Internet but not files from main (Is not accessible. You might not have permissions,...)
The ipconfig from client is,

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\fde>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TEST1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com EtherLink XL 10/100 PCI For Com
plete PC Management NIC (3C905C-TX)
Physical Address. . . . . . . . . : 00-50-DA-2D-FD-21
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 24.200.241.37
24.201.245.77
24.200.243.189
Lease Obtained. . . . . . . . . . : December 20, 2006 8:18:00 PM
Lease Expires . . . . . . . . . . : December 23, 2006 8:18:00 PM
Checked file sharing, seems ok
After running automated networking test from Windows Help & Support, got this results
Network Adapters
[00000001] 3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX) FAILED

DNSServerSearchOrder (FAILED)
+ 24.200.241.37 (FAILED)
Pinging 24.200.241.37 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 24.200.241.37:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ 24.201.245.77 (FAILED)
Pinging 24.201.245.77 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 24.201.245.77:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
+ 24.200.243.189 (FAILED)

Any suggestion please?

<SKATER] · Dec 21, 2006

do you know what updates you got? what is the ipconfig from the main? is windows firewall turned on on the main?

newhouse1390 · Dec 21, 2006

Check you DNS configuration. It should go to the router 192.168.0.1.

Make sure it recieves automatically.

Not sure if that is the fix but it caught my eye.

fredo55 · Dec 21, 2006

<SKATER] said:
do you know what updates you got? what is the ipconfig from the main? is windows firewall turned on on the main?

Sorry, don't know which update.
windows firewall turned off on both pc's, no difference

fredo55 · Dec 21, 2006

newhouse1390 said:
Check you DNS configuration. It should go to the router 192.168.0.1.

Make sure it recieves automatically.

Not sure if that is the fix but it caught my eye.

Yes, DNS is selected to get IP automatically. Thanks.

fredo55 · Dec 21, 2006

<SKATER] said:
do you know what updates you got? what is the ipconfig from the main? is windows firewall turned on on the main?

ipconfig on main computer:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Federico Vallenas>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Fede
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-07-E9-F4-7E-31
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 24.200.241.37
24.201.245.77
24.200.243.189
Lease Obtained. . . . . . . . . . : December 21, 2006 9:01:10 AM
Lease Expires . . . . . . . . . . : December 24, 2006 9:01:10 AM

C:\Documents and Settings\Federico Vallenas>

<SKATER] · Dec 22, 2006

even w/ windows firewall turned off you may need to setup an exception in the firewall. I ran into that a few years ago.

fredo55 · Dec 22, 2006

<SKATER] said:
even w/ windows firewall turned off you may need to setup an exception in the firewall. I ran into that a few years ago.

Could you please elaborate about how to setup that exception?
Thanks.

fredo55 · Dec 22, 2006

Found an exception already made for file and printer sharing, if that is what you meant.

johnwill · Dec 23, 2006

Can you ping between the two computers each way, by IP address and by name?

fredo55 · Dec 23, 2006

johnwill said:
Can you ping between the two computers each way, by IP address and by name?

Yes johnwill, I can ping by IP and name both ways

(Don't know if this is relevant, can't ping DNS server from any conputer)

newhouse1390 · Dec 23, 2006

What DNS address are you pinging?

fredo55 · Dec 23, 2006

newhouse1390 said:
What DNS address are you pinging?

The one in my post#6 (24.200.241.37)

<SKATER] · Dec 23, 2006

fredo55 said:
Found an exception already made for file and printer sharing, if that is what you meant.

for verification--- you can access files on the XP Pro machine by using the XP Home machine.

fredo55 · Dec 23, 2006

<SKATER] said:
for verification--- you can access files on the XP Pro machine by using the XP Home machine.

Yes,from XP Home (main) I can access shared files on XP Pro machine, no problem.
On XP Pro I can access internet only, no shared files nor use of printer. At Workgroup computers I can see Main but when I try access it, I get permissions message.
The only users on both machines are myself and user guest (on), no passwords set.

johnwill · Dec 23, 2006

Checklist for networking Windows Machines with TCP/IP
-----------------------------------------------------
- PCs which are not XP must have TCP/IP installed.
- Each PC must have a unique computer name.
- Each PC must have a network share defined.
- ALL NICS must be on the same subnet (e.g. IP 192.168.0.* subnet mask 255.255.255.0).
- XP PCs must have Netbios over TCP/IP enabled (only essential for XP to talk to W9X PCs).
- MS Client and file & printer sharing must be enabled on each machine.
- All NICs must have their node type = anything except p-node (peer to peer, or point-point).
* To check, open a command prompt and type IPCONFIG /ALL.
- XP's ICF firewall is permanently disabled. (Only necessary for pre XP SP2).
- All 3rd party firewalls are disabled, uninstalled and deleted (until connection is working).
- PCs have the same workgroup (helps, but not essential for XP/2K, necessary for 9X/ME).

Allow 15 mins after rebooting a PC for that PC to appear in the workgroup, or
for it to see all other PCs. Or you can search for the PC by its computer name.

Additional things to check if you still have problems:
-----------------------------------------------------
- Check your Services are Started on all PCs: Workstation, DHCP Client, Server, TCP/IP Netbios helper, Computer Browser.
- XP gives access to its shares via the Net Guest Account. (Note, not the same as the local guest account in user accounts which should be off). Net Guest Account is enabled by default in XP, but to check it, open a command prompt and type: NET USER GUEST
Should return a line with 'Account active yes'.

Check XP Security policies:
--------------------------
- Access this computer from the network: add guest
- Deny logon locally: remove guest
- Network access:Sharing and security model... -> Guest only
- Deny access to this computer from the network-> check Guest is not here.

fredo55 · Dec 23, 2006

johnwill said:
Checklist for networking Windows Machines with TCP/IP
-----------------------------------------------------
...

Check XP Security policies:
--------------------------
- Access this computer from the network: add guest
- Deny logon locally: remove guest
- Network access:Sharing and security model... -> Guest only
- Deny access to this computer from the network-> check Guest is not here.

Thanks, I followed your checklist, every thing look OK, except for the Security Policies check. Don't know how to access from the network to add guest, only can access shared files from main computer, none from the other one. Could you elaborate please?

fredo55 · Dec 23, 2006

OK johnwill, after searching more, found there is no GPedit.msc on main computer. Searched at windows/system32 and all over, this file is MIA.
Client computer has it; now your SP hint makes sens to me.
Do I need to reinstall windows or just copy and register file?

fredo55 · Dec 23, 2006

OK johnwill, after searching more, found there is no GPedit.msc on main computer. Searched at windows/system32 and all over, this file is MIA.
Client computer has it; now your SP hint makes sens to me.
Do I need to reinstall windows or just copy and register file?

fredo55 · Dec 23, 2006

oops! find out XP Home doesn't have gpedit.
Need more help to check Security Policies, thanks.

Client PC can't access the main computer

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