Clicking sounds, IE popups, and "Congratulations, you won!"

1260 Views 10 Replies 3 Participants Last post by amateur, Jul 30, 2010

dshambli

Discussion Starter · Jul 14, 2010 (Edited)

I am getting all of these problems with the wave volume being muted sporadically. In addition, when I would restart my computer, it would enter a cycle of restarting. I would also get a Windows error message saying that Windows had recovered from a serious error and when I went to report it, it would say the report was corrupt. When I run AVG and Spybot, they don't say that there's a problem. Here is my DDS log:

DDS (Ver_10-03-17.01) - NTFSx86
Run by David at 2:24:48.82 on Tue 07/13/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3327.2499 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
svchost.exe 4
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
svchost.exe 4
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\VMSnap23.exe
C:\WINDOWS\Domino.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\David\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [BigDogPath323VMSnap] c:\windows\VMSnap23.exe
mRun: [BigDogPath323Domino] c:\windows\Domino.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\david\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1233643835953
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\david\applic~1\mozilla\firefox\profiles\2rzd6trk.default\
FF - prefs.js: network.proxy.type - 2
FF - component: c:\documents and settings\david\application data\mozilla\firefox\profiles\2rzd6trk.default\extensions\{e3f6c2cc-d8db-498c-af6c-499fb211db97}\platform\winnt_x86-msvc\components\pagespeed.dll
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\david\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-4 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-2-4 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-4 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-11-9 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-11-9 297752]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2008-9-8 874240]
S3 ADM8511;ADMtek ADM8511/AN986 USB To Fast Ethernet Converter;c:\windows\system32\drivers\ADM8511.SYS [2009-2-2 20160]
S3 vmfilter323;323 filter service, Normal;c:\windows\system32\drivers\vmfilter323.sys [2007-9-21 420480]
S3 ZSMC326;Vimicro USB2.0 PC Camera(VC0323);c:\windows\system32\drivers\usbvm323.sys [2010-7-9 260608]

=============== Created Last 30 ================

2010-07-12 17:49:16 2939 ----a-w- c:\documents and settings\david\.recently-used.xbel
2010-07-12 15:28:28 0 d-----w- c:\program files\Sun
2010-07-12 15:28:23 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-07-12 15:28:23 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-07-12 15:20:15 0 d-----w- c:\program files\PeaZip
2010-07-09 04:24:46 0 d-----w- c:\program files\TD7 Corporation
2010-07-09 04:24:43 98304 ----a-w- c:\windows\system32\VMCtrl323.ax
2010-07-09 04:24:43 81920 ----a-w- c:\windows\VMCap323.exe
2010-07-09 04:24:43 49152 ----a-w- c:\windows\Domino.exe
2010-07-09 04:24:43 260608 ----a-w- c:\windows\system32\drivers\usbvm323.sys
2010-07-09 04:24:43 253952 ----a-w- c:\windows\system32\Vmprp323.ax
2010-07-09 04:24:43 212992 ----a-w- c:\windows\VMSnap23.exe
2010-07-09 04:24:43 0 d-----w- c:\windows\CatRoot
2010-06-16 05:34:32 0 d-----w- c:\docume~1\david\applic~1\Facebook

==================== Find3M ====================

2010-05-26 01:00:37 72080 ----a-w- c:\documents and settings\david\g2mdlhlpx.exe
2010-04-26 01:49:46 28624 ----a-w- c:\windows\fonts\Surface-Medium.otf

============= FINISH: 2:25:05.53 ===============

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CatByte

· #2 · Jul 15, 2010

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

NEXT

Please download MBRCheck.exe to your desktop.

Be sure to disable your security programs
Double click on the file to run it (Vista and Windows 7 users will have to confirm the UAC prompt)
A window will open on your desktop
if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
If nothing unusual is found just press Enter
A .txt file named MBRCheck_mm.dd.yy_hh.mm.ss should appear on your desktop.
Please post the contents of that file.

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dshambli

Discussion Starter · #3 · Jul 16, 2010

I appreciate the reply. Here is the MBR Check results:

MBRCheck, version 1.1.1

(c) 2010, AD

\\.\C: --> \\.\PhysicalDrive0

\\.\F: --> \\.\PhysicalDrive1

Size Device Name MBR Status

--------------------------------------------

465 GB \\.\PhysicalDrive0 Known-bad MBR code detected (Whistler / Black Internet)!

298 GB \\.\PhysicalDrive1 Known-bad MBR code detected (Whistler / Black Internet)!

Found non-standard or infected MBR.

Enter 'Y' and hit ENTER for more options, or 'N' to exit:

Done! Press ENTER to exit...

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CatByte

· #4 · Jul 16, 2010 (Edited)

Hi
Please do the following:

Reboot your machine and when the Boot Menu flashes up - select "Microsoft Windows Recovery Console"
(you need to be very fast with the arrow key as you only have a couple of seconds before it defaults to the windows XP bootup)

When you get to the above screen, take note of the number that references your operating system.
If it's '1' like the picture above, type 1 and press Enter

Next type FIXMBR

If it ask if you're sure you want to write a new MBR, answer 'Y'

Then type EXIT to reboot the machine.

Let me know how that goes,

then please rerun MBR check and post the log

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dshambli

Discussion Starter · #5 · Jul 17, 2010

I had to run the Recovery Console from the Windows CD. Then I ran MBR Check, and here is the log:

MBRCheck, version 1.1.1

(c) 2010, AD

\\.\C: --> \\.\PhysicalDrive0

\\.\F: --> \\.\PhysicalDrive1

Size Device Name MBR Status

--------------------------------------------

465 GB \\.\PhysicalDrive0 Windows XP MBR code detected

298 GB \\.\PhysicalDrive1 Known-bad MBR code detected (Whistler / Black Internet)!

Found non-standard or infected MBR.

Enter 'Y' and hit ENTER for more options, or 'N' to exit:

Done! Press ENTER to exit...

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CatByte

· #6 · Jul 17, 2010 (Edited)

Hi

Please do the following:

Re-run MBRCheck.exe
Wait until you see the following line: Enter 'Y' and hit ENTER for more options, or 'N' to exit:
Please push the 'Y' key and then press Enter
When program ask you Enter your choice: enter 2 and press the Enter key
Now the program will ask you "Enter the physical disk number to fix (0-99, -1 to cancel):"
Enter 1 and press the Enter key.
The program will show Available MBR codes:, followed by a list of operating systems. Please enter 1 for Windows XP, and then press Enter.
The program will prompt for confirmation. Type 'YES' and hit Enter.
Left click on the title bar (where program name and path is written).
From menu chose Edit -> Select All
Hit the Enter key on your keyboard to copy selected text.
Paste that text into Notepad, save it to your desktop as "MBRCheck results.txt"
Important! Restart your PC for the fix to take effect.
Post the contents of the MBRCheck results log in your next reply

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dshambli

Discussion Starter · #7 · Jul 18, 2010

I accidentally exited before I finished that last part. However, this is what I got:

MBRCheck, version 1.1.1

(c) 2010, AD

\\.\C: --> \\.\PhysicalDrive0

\\.\F: --> \\.\PhysicalDrive1

Size Device Name MBR Status

--------------------------------------------

465 GB \\.\PhysicalDrive0 Windows XP MBR code detected

298 GB \\.\PhysicalDrive1 Windows XP MBR code detected

Done! Press ENTER to exit...

It looks like it worked. So far I don't have any problems. Is there anything else I need to do?

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CatByte

· #8 · Jul 18, 2010

Hi,

Yes, that looks good.

Now we need to sweep for leftovers, if there are any.

Please do the following:

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish, so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected. <-- very important
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

NEXT

Run an on-line scan with Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:

Close any open programs
Turn off the real time scanner of any existing antivirus program while performing the online scan

3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.

Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
Click View scan report at the bottom.
Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

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dshambli

Discussion Starter · #9 · Jul 21, 2010

Sorry it's taken so long to get back. I have been unable to run Kaspersky. This is what came up with MalwareBytes:
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4323

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

7/18/2010 10:32:09 AM
mbam-log-2010-07-18 (10-32-09).txt

Scan type: Quick scan
Objects scanned: 124197
Time elapsed: 4 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Kaspersky is making Firefox crash and it wouldn't work right with Internet Explorer. I tried uninstalling and reinstalling IE but I am unable to do either.

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CatByte

· #10 · Jul 21, 2010

Hi

Please try this following scanner:

Go here to run an online scanner from ESET.

Note: You will need to use Internet explorer for this scan
Turn off the real time scanner of any existing antivirus program while performing the online scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activeX control to install
Click Start
Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
Click Scan
Wait for the scan to finish
Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic and also let me know how things are now.

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amateur

· #11 · Jul 30, 2010

Due to lack of response, this topic will now be closed. If you need continued support, please begin a new thread, and provide a link to this topic. This applies only to the original topic starter. Everyone else please begin a New Topic, after following the steps outlined here:

http://www.techsupportforum.com/sec...read-before-posting-malware-removal-help.html

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Clicking sounds, IE popups, and "Congratulations, you won!"

dshambli

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